Call Details
Bolna ID:
b1f03237-19dc-4a25-8cef-1dcaec2d6b9b
Phone: +919525392564
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 107.30s
Cost: ₹15.01
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-12 14:30:09
Ended:
Not set
Last Processed:
2025-10-12 14:34:09
Last Retry At:
2025-10-12 14:34:09
Next Retry Scheduled:
2025-10-12 14:37:26
Next Call Scheduled:
2025-10-12 14:37:26
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Md, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes yes
assistant: Got it, Md. You have about ten years of experience, right?
user: no nine year experience
assistant: Nine years, thanks for that! What kind of roles are you targeting?
user: data analyst and document controller
assistant: Nice mix! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: okay
assistant: ATS is software that helps HR shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: i have to do now for it yeah
assistant: Exactly, Md! Your resume score was fifty six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good! Are these calls for the kind of roles you want, like data analyst or document controller?
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user: hello
assistant: Hi Md, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes yes
assistant: Got it, Md. You have about ten years of experience, right?
user: no nine year experience
assistant: Nine years, thanks for that! What kind of roles are you targeting?
user: data analyst and document controller
assistant: Nice mix! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: okay
assistant: ATS is software that helps HR shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: i have to do now for it yeah
assistant: Exactly, Md! Your resume score was fifty six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user: yes
assistant: That’s good! Are these calls for the kind of roles you want, like data analyst or document controller?
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{created_at_str=2025-10-12 09:00:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T09:00:10.983819, scheduled_at=2025-10-12T09:00:10.983787, custom_extractions=null, telephony_data={duration=0.0, to_number=+919525392564, provider_call_id=9fe06ae3-344a-4fc1-890c-a342013afc09, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919525392564, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 14:19:48, callback_request_id=null, is_callback=null, fullName=Md, resume_review_id=68eb6b7a18c34103788d9e81, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks clear section headers which affects its readability. Ensuring each section such as Experience and Education is distinctly labeled would improve its layout., score=60, readability=Readability is hindered by the lack of clear sectional separations, which may confuse the reader. Clearer delineation and headings for each section would enhance understanding., essentialSectionsPresence=The essential sections like Experience and Education are present but not in a very organized manner. Adding a Summary section before Skills can make the introduction to your qualifications smoother., scale=100}, atsReadabilityScore={feedback=The resume includes key details that are recognized by ATS systems but lacks keyword optimization specific to the targeted role. Adding relevant keywords would enhance ATS compatibility., score=60, scale=100, keyElementsReadableByATS=While the resume includes crucial details, they are not effectively highlighted for ATS parsing. Clear section headers and proper structuring will make key elements more highlightable.}, impact={feedback=The resume offers limited impact due to the absence of quantifiable achievements. Adding numeric data to demonstrate results would enhance the impact., score=55, spellCheck=Spelling errors were not pervasive, but ensuring consistent accuracy in spelling will improve professionalism., bulletPointsUsage=There is a lack of bullet points, making the resume appear more like a list rather than an impactful document. Incorporating bullet points can highlight achievements effectively., weakActionVerbs=The resume relies heavily on weak verbs, diminishing its effectiveness. Stronger verbs would convey achievements more compellingly., scale=100, quantifyingImpact=Quantifiable data is largely absent, which affects the potential impact of the resume. Including metrics or specific achievements would provide stronger evidence of your capabilities., repetitionAvoidance=Repetition of similar action verbs lessens the impact. Introducing variety by using a broader range of action verbs would differentiate experiences more clearly., accomplishmentLanguage=The language does not emphasize accomplishments sufficiently. Transitioning to more result-oriented statements can add weight to your achievements.}, crispness={feedback=The resume's content isn't concise, affecting its overall crispness and readability. Removing unnecessary information and filler words would improve sharpness., resumeLength=The length is relatively appropriate but lacks depth in content. Ensuring essential details are covered succinctly could enhance readability., score=50, bulletPointsCount=There are few bullet points used, which impacts clarity and conciseness. More bullet points would help in organizing information better., fillerWords=There are noticeable filler words that do not add value. Removing them will provide a clearer presentation of skills., bulletPointLength=Bullet points, where used, need to be more concise. Shortening them will make the resume more efficient in conveying information., scale=100}, qualityAddOn={feedback=Stylistic elements need improvement, notably in avoiding clichés and ensuring proper formatting. Greater attention to these details would improve quality., score=55, buzzwordsCliches=The resume uses certain clichéd terms that could be replaced with specific examples for improved authenticity. Avoiding buzzwords enhances clarity., datesFormatting=Formatting of dates is inconsistent and needs to be streamlined for clarity. Consistency in date formats aids in readability and professionalism., activeVoice=The resume occasionally uses a passive voice that detracts from the engagement. Using an active voice consistently will energize the content., scale=100, personalPronounsUsage=Personal pronouns are used sporadically, which is generally avoided in resumes. Replacing them with a passive voice can maintain a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T09:00:13.053422, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 09:00:13, id=b1f03237-19dc-4a25-8cef-1dcaec2d6b9b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=14, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=14}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 09:00:10, status=initiated}
Context Details
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