Call Details

Bolna ID: b9944d16-904d-4633-9db0-bed94ea97e08

Phone: +919304372957

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-12 14:23:08

Ended:
Not set

Last Processed:
2025-10-12 14:31:10

Last Retry At:
2025-10-12 14:31:10

Next Retry Scheduled:
2025-10-12 14:28:47

Next Call Scheduled:
2025-10-12 14:28:47

Call Timeline 14
2025-10-12 14:23:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 14:23:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 14:23:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 14:23:47
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 14:23:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 14:23:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 14:29:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1}
2025-10-12 14:29:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1}
2025-10-12 14:29:53
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, reason=Retry attempt succeeded}
2025-10-12 14:29:53
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1}
2025-10-12 14:29:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1}
2025-10-12 14:29:59
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, reason=Retry attempt succeeded}
2025-10-12 14:29:59
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1}
2025-10-12 14:31:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-12 14:31:10}
Call History (Raw Callbacks) 8

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assistant: Call will now disconnect
, updated_at=2025-10-12T08:59:58.518088, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 08:59:58, id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then abruptly stating that the call would disconnect. There was no further interaction or information exchanged., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=20.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=31, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=31, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 08:59:10, status=completed}

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assistant: Call will now disconnect
, updated_at=2025-10-12T08:59:49.863348, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 08:59:49, id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then abruptly stating that the call would disconnect. There was no further interaction or information exchanged., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=20.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=31, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=31, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 08:59:10, status=call-disconnected}

{created_at_str=2025-10-12 08:59:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T08:59:10.019354, scheduled_at=2025-10-12T08:59:10.019321, custom_extractions=null, telephony_data={duration=0.0, to_number=+919304372957, provider_call_id=0198cfd1-7c83-4df5-993e-816bc0bf5a03, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919304372957, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b9944d16-904d-4633-9db0-bed94ea97e08, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T08:59:20.841823, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 08:59:20, id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 08:59:10, status=in-progress}

{created_at_str=2025-10-12 08:59:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T08:59:10.019354, scheduled_at=2025-10-12T08:59:10.019321, custom_extractions=null, telephony_data={duration=0.0, to_number=+919304372957, provider_call_id=0198cfd1-7c83-4df5-993e-816bc0bf5a03, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919304372957, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b9944d16-904d-4633-9db0-bed94ea97e08, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T08:59:13.011568, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 08:59:13, id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 08:59:10, status=ringing}

{created_at_str=2025-10-12 08:59:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T08:59:10.019354, scheduled_at=2025-10-12T08:59:10.019321, custom_extractions=null, telephony_data={duration=0.0, to_number=+919304372957, provider_call_id=0198cfd1-7c83-4df5-993e-816bc0bf5a03, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919304372957, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b9944d16-904d-4633-9db0-bed94ea97e08, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T08:59:11.920163, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 08:59:11, id=16f5a7b5-b69d-4ab9-993f-18eaf21522e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 08:59:10, status=initiated}

{created_at_str=2025-10-12 08:53:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T08:53:10.055457, scheduled_at=2025-10-12T08:53:10.055434, custom_extractions=null, telephony_data={duration=0.0, to_number=+919304372957, provider_call_id=a180ed6f-2aec-4ee4-b973-847bc439a839, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919304372957, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 14:12:11, callback_request_id=null, is_callback=null, fullName=RAHUL, resume_review_id=68eb699e18c34103788d9e32, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is somewhat organized but could benefit from better use of formatting to aid readability. Essential sections like Experience and Education are present but ensure they're in reverse chronological order for maximum impact., score=62, readability=While contact details are easy to locate and understand, the resume lacks clear section headings, which can create difficulty for some readers. Improving font consistency and hierarchy could make the resume more scannable., essentialSectionsPresence=Your Education section is structured effectively, but your Experience section isn't in the preferred reverse chronological order. This means recent achievements are buried under older experiences, which can diminish the impact of your career progression., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and recent employment details are present but not optimally formatted for ATS systems. Using standard section titles and straightforward formatting can enhance compatibility., score=60, scale=100, keyElementsReadableByATS=The resume needs more keywords that align with the target roles and industry to improve ATS performance. Ensuring the use of specific terms relevant to career goals will enhance searchability in ATS systems.}, impact={feedback=The resume contains several action verbs, but there's a noticeable lack of quantified achievements to support the claims. Adding specific metrics or percentages could greatly enhance its effectiveness., score=58, spellCheck=There are minor spelling inconsistencies that need addressing to maintain professionalism. Ensure every part of the document is run through a spell check to iron out any errors., bulletPointsUsage=Bullet points are used throughout the resume; however, their impact is weakened by generic language. Ensuring each bullet point adds clear value by being specific about achievements will improve readability., weakActionVerbs=The language generally lacks diversification; consider varying action verbs to add more dynamism. Replace weak verbs with stronger ones to better reflect proactive involvement, like 'optimized' instead of 'handled'., scale=100, quantifyingImpact=Quantification is largely missing, which means the accomplishments sound vague. By including numbers or specific outcomes, such as 'increased efficiency by X%' or 'managed a budget of Y', the impact can be better communicated., repetitionAvoidance=There's some repetition of tasks across different roles which could be avoided to streamline the narrative. Identifying unique contributions in each role, instead of repeating similar bullet points, will improve engagement., accomplishmentLanguage=The narrative could be more accomplishment-oriented by focusing on outcomes rather than tasks. Tying each task to a result will make experiences more compelling and memorable.}, crispness={feedback=The resume is slightly verbose, with room for trimming down details that don't add value. By focusing on key accomplishments rather than descriptions, the resume can be made crisper and more compelling., resumeLength=The resume is slightly longer than it needs to be given the experience level of the individual. Reducing redundant information or combining similar points will help keep it to the most important content., score=54, bulletPointsCount=An appropriate number of bullet points are used, but care should be taken to ensure each is concise and necessary. Eliminate any bullet points that don't add unique value or are repetitive across roles., fillerWords=There's frequent use of filler words that detract from the core message. Strive to be concise, removing unnecessary adjectives and adverbs for a clearer, more direct communication style., bulletPointLength=Bullet points are often too lengthy, with multiple sub-points that could be distilled into one impactful sentence. Aim to keep bullet points concise and direct to improve crispness and readability., scale=100}, qualityAddOn={feedback=While there are attempts to use some industry language, there is reliance on buzzwords without context. Clarity and consistency in date formatting are also lacking, contributing to an overall less professional appearance., score=56, buzzwordsCliches=Buzzwords like 'management', 'engagement', and 'successful' are often used without clear examples or achievements resulting. Provide specific instances and results to distinguish your resume from others with similar language., datesFormatting=Dates are inconsistent across different roles and sections, lacking a uniform format. 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Context Details
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