Call Details
Bolna ID:
d5c793ac-1794-4213-8230-8676a5bfa87d
Phone: +917732084818
From: N/A
Status: completed
Processing: COMPLETED
Duration: 1.70s
Cost: ₹0.61
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-12 13:17:09
Last Retry At:
2025-10-12 13:17:09
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.61, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.025, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.083, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.025}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.079, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=2.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/c84ed78d-82dd-43b0-abe3-b35c25784bfe.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: has been forwarded to voice
assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
, updated_at=2025-10-12T07:45:35.188881, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:35, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=The conversation begins with the agent, Anita, introducing herself from Outspark, a career services platform. She asks the user if it's a good time to connect. The user seems to have been forwarded to voice, indicating they may not have been expecting the call or are in a different context., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "Forwarded to Voicemail", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Forwarded to Voicemail, disposition_3=}}}, smart_status=not_started, conversation_duration=1.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.5999376, provider_connected=false}, transcriber_duration=1.5999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=58, input=54}, azure_gpt-4_1-mini={output=36, input=1831}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=58, input=54, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=36, input=1831, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=completed}
{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.11, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.025, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.083, platform=0, transcriber_breakdown={analytics=0, conversation=0.025}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.079, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: has been forwarded to voice
assistant: Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
, updated_at=2025-10-12T07:45:26.351723, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:26, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=The conversation begins with the agent, Anita, introducing herself from Outspark, a career services platform. She asks the user if it's a good time to connect. The user seems to have been forwarded to voice, indicating they may not have been expecting the call or are in a different context., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.5999376, provider_connected=false}, transcriber_duration=1.5999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=58, input=54}, azure_gpt-4_1-mini={output=36, input=1831}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=58, input=54, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=36, input=1831, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=call-disconnected}
{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T07:45:16.383516, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:16, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=in-progress}
{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T07:45:13.325693, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:13, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=ringing}
{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T07:45:11.155928, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:11, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=initiated}
Context Details
{recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}