Call Details

Bolna ID: f150f704-1be5-4ed2-b27d-497d77214e9b

Phone: +917732084818

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-12 13:09:14

Ended:
Not set

Last Processed:
2025-10-12 13:17:09

Last Retry At:
2025-10-12 13:17:09

Next Retry Scheduled:
2025-10-12 13:14:51

Next Call Scheduled:
2025-10-12 13:14:51

Call Timeline 14
2025-10-12 13:09:15
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 13:09:19
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 13:09:20
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 13:09:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 13:09:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 13:09:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 13:15:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d}
2025-10-12 13:15:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d}
2025-10-12 13:15:29
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d, reason=Retry attempt succeeded}
2025-10-12 13:15:29
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d}
2025-10-12 13:15:35
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d}
2025-10-12 13:15:35
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d, reason=Retry attempt succeeded}
2025-10-12 13:15:35
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d5c793ac-1794-4213-8230-8676a5bfa87d}
2025-10-12 13:17:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-12 13:17:09}
Call History (Raw Callbacks) 8

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user:  has been forwarded to voice
assistant:  Hi  this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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user:  has been forwarded to voice
assistant:  Hi  this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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{created_at_str=2025-10-12 07:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:45:09.759743, scheduled_at=2025-10-12T07:45:09.759708, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=e8cef2d5-b0d8-4c77-a2ae-376b2fcc0a7d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f150f704-1be5-4ed2-b27d-497d77214e9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T07:45:16.383516, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:45:16, id=d5c793ac-1794-4213-8230-8676a5bfa87d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:45:09, status=in-progress}

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{created_at_str=2025-10-12 07:39:15, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:39:15.069697, scheduled_at=2025-10-12T07:39:15.069651, custom_extractions=null, telephony_data={duration=0.0, to_number=+917732084818, provider_call_id=64719a83-78d0-481a-bb97-b44973f236b8, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917732084818, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 12:58:45, callback_request_id=null, is_callback=null, fullName=Sunitha, resume_review_id=68eb58859f941c720e7070fa, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has clearly defined sections, which are crucial for ensuring smooth navigation and readability. However, the layout could be improved to provide a more visually appealing presentation for each section., score=68, readability=The readability of the resume is generally good, with clearly presented content devoid of excessive jargon. However, the compact nature of some sections slightly hampers readability, suggesting a need for better spacing and section delineation., essentialSectionsPresence=The resume contains essential sections such as Profile, Contact Details, Technical Skills, Education, and Professional Experience, which are well-defined. However, the Key Projects and Awards sections are crowded and can be more streamlined for better presentation., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS requirements, with essential information clearly presented. Adding industry-relevant keywords can improve its effectiveness further., score=65, scale=100, keyElementsReadableByATS=All key details like contact info, skills, and education are clearly readable by ATS, which is crucial for automated systems. However, adding more role-specific keywords could increase search relevancy.}, impact={feedback=The resume uses bullet points to present information, but additional quantifiable achievements would help improve impact. While action verbs are present, they need strengthening to improve engagement and relatability., score=55, spellCheck=The resume appears to be free of spelling errors, suggesting a professional level of proofreading. Regular review for accuracy is recommended to maintain quality., bulletPointsUsage=Bullet points are employed throughout the document, making it easier to scan, but they occasionally include unnecessary detail that dilutes their effectiveness., weakActionVerbs=Use of stronger action verbs such as 'achieved' or 'boosted' could replace weaker terms to better showcase accomplishments., scale=100, quantifyingImpact=There is some quantification of achievements, but it is sporadic. More consistent use of statistics and metrics would greatly enhance the impact of the resume., repetitionAvoidance=There is minimal repetition of verbs, which helps maintain the reader's interest and convey a dynamic work history., accomplishmentLanguage=Accomplishments are often described in a task-centric manner rather than result-driven language, which lessens impact and excitement.}, crispness={feedback=The length is suitable given the candidate's experience but could benefit from more concise bullet points to improve crispness. Careful pruning of information could enhance clarity without losing important details., resumeLength=At two pages, the resume length is appropriate for the candidate's extensive experience and wide range of skills., score=60, bulletPointsCount=The count of bullet points is adequate to demonstrate experiences yet shouldn't exceed this for greater precision and impact., fillerWords=There are a few filler words that could be eliminated to enhance the action-oriented intention of the document., bulletPointLength=Bullet points are occasionally too long, diluting their sharpness and leading to redundancies in skills representation., scale=100}, qualityAddOn={feedback=Standard industry buzzwords and clichés are present, impacting the originality of the resume. Consistent formatting and the use of active voice contribute moderately well to the overall quality., score=62, buzzwordsCliches=The resume includes several industry buzzwords that could be replaced with more specific achievements or skills to better reflect unique qualifications., datesFormatting=Dates are formatted consistently, aiding clarity and professional appearance. 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Context Details
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