Call Details

Bolna ID: ebf1867e-8ff9-424c-9ef7-b65026eadfd7

Phone: +917013841616

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 44.20s

Cost: ₹7.08

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-12 12:47:09

Ended:
Not set

Last Processed:
2025-10-12 12:50:09

Last Retry At:
2025-10-12 12:50:09

Next Retry Scheduled:
2025-10-12 12:53:14

Next Call Scheduled:
2025-10-12 12:53:14

Call Timeline 11
2025-10-12 12:47:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 12:47:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:47:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:47:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:48:14
COMPLETED MAIN
CALLBACK_UPDATE
₹6.08
Duration: 44.20s
2025-10-12 12:48:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-12 12:48:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-12 12:48:18
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68eb563a39dede6e5ba05884, scheduled_for=2025-10-13T12:48:18.124371091}
2025-10-12 12:48:20
COMPLETED MAIN
CALLBACK_UPDATE
₹7.08
Duration: 44.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Call Back Tomorrow Morning}}}
2025-10-12 12:50:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-12 12:50:09}
2025-10-12 12:50:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-12 12:50:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi ROUTHU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no actually
assistant:  No worries! What
user:  i'm at the outside so
assistant:  Got it! What time can I call you back today or tomorrow?
user:  tomorrow morning guys available to speak
assistant:   Perfect! I’ll call you tomorrow morning then. What time works best for you?
user:  thank you
assistant:   You’re welcome, ROUTHU
user:  after your name
assistant:   It’s Anita, ROUTHU. Looking forward to our chat tomorrow!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi ROUTHU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no actually
assistant:  No worries! What
user:  i'm at the outside so
assistant:  Got it! What time can I call you back today or tomorrow?
user:  tomorrow morning guys available to speak
assistant:   Perfect! I’ll call you tomorrow morning then. What time works best for you?
user:  thank you
assistant:   You’re welcome, ROUTHU
user:  after your name
assistant:   It’s Anita, ROUTHU. Looking forward to our chat tomorrow!
assistant: Call will now disconnect
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Context Details
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