Call Details

Bolna ID: 316f014a-8c36-4bd1-bc96-6bc39931d209

Phone: +919787902386

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 12:39:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 12:52:06

Next Call Scheduled:
2025-10-12 12:52:06

Call Timeline 14
2025-10-12 12:39:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 12:39:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:39:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:40:16
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 12:40:16
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 12:40:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 12:46:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b3a5c42b-b354-4c27-a078-914e49c5ef0f}
2025-10-12 12:47:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=b3a5c42b-b354-4c27-a078-914e49c5ef0f}
2025-10-12 12:47:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-12 12:47:06
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b3a5c42b-b354-4c27-a078-914e49c5ef0f}
2025-10-12 12:52:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a899c9b2-5211-4a61-b146-cb2f98f2b40a}
2025-10-12 12:53:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=a899c9b2-5211-4a61-b146-cb2f98f2b40a}
2025-10-12 12:53:03
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 12:53:03
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a899c9b2-5211-4a61-b146-cb2f98f2b40a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 07:16:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:16:09.868093, scheduled_at=2025-10-12T07:16:09.868063, custom_extractions=null, telephony_data={duration=0.0, to_number=+919787902386, provider_call_id=9f3ac976-7f8e-47eb-9eca-e23aadaa33d6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919787902386, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=316f014a-8c36-4bd1-bc96-6bc39931d209, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T07:17:05.752856, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 07:17:05, id=b3a5c42b-b354-4c27-a078-914e49c5ef0f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 07:16:09, status=no-answer}

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{created_at_str=2025-10-12 07:09:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T07:09:09.790825, scheduled_at=2025-10-12T07:09:09.79079, custom_extractions=null, telephony_data={duration=0.0, to_number=+919787902386, provider_call_id=b8f85852-a846-4919-b9d5-572a90e2047f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919787902386, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 12:28:22, callback_request_id=null, is_callback=null, fullName=KAVITHA, resume_review_id=68eb516018c34103788d98de, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized with clear sections for Experience, Education, and Skills. However, the order of employment history should be presented in reverse chronological order to emphasize recent experience., score=70, readability=The readability is decent with a standard font and clear headings. However, the 'Strengths' and 'Key Achievements' sections lack detail, impacting overall clarity., essentialSectionsPresence=Essential sections like Experience, Education, and Skills are present and well-documented. However, unnecessary sections such as personal interests could be omitted to improve focus., scale=100}, atsReadabilityScore={feedback=The resume is largely compatible with ATS systems but could benefit from further keyword optimization related to the React and front-end development roles., score=65, scale=100, keyElementsReadableByATS=Most key elements like contact information and job titles are properly readable by ATS. Further enrichment with industry-relevant keywords can improve searchability and ranking.}, impact={feedback=The achievements are described, but lack quantifiable results which reduces the potential impact. Stronger language and precise metrics are needed to fully demonstrate accomplishments., score=55, spellCheck=No significant spelling errors were noticed in the resume. Maintaining this level of accuracy is crucial for professionalism., bulletPointsUsage=Bullet points are used effectively, but some lack comprehensive action and result-oriented details. Improvements could be made by consistently employing bullet points across all subsections., weakActionVerbs=Action verbs are often general and not always indicative of the high-level impact. Replacing verbs with more dynamic options would strengthen the resume's focus., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable metrics, such as percentage increases or exact figures. Including these would greatly enhance the impact of achievements listed., repetitionAvoidance=There is minimal repetition of ideas, but some similar action verbs are used across different roles. Consider using more varied vocabulary to maintain reader engagement., accomplishmentLanguage=The accomplishment-oriented language is present but not sufficiently assertive. More explicit descriptions of successes and their impact are needed.}, crispness={feedback=The resume is slightly lengthy for the candidate's level of experience, primarily due to detailed explanations in sections such as 'Strengths.' Streamlining the content would improve crispness., resumeLength=The overall length of the resume is excessive for the content provided. Consider condensing sections to enhance readability and avoid unnecessary length., score=50, bulletPointsCount=Bullet point usage is varied, though some sections use fewer points than might be beneficial. Ensuring consistent use across all experiences could enhance clarity., fillerWords=Several unnecessary phrases and filler words are present, which dilute key points. Removing these would help in retaining focus and directness., bulletPointLength=Many bullet points are longer than necessary, making it difficult to quickly grasp the key takeaway. Shortening these would improve efficiency in communication., scale=100}, qualityAddOn={feedback=The language is generally appropriate, though a few buzzwords reduce precision. Adjusting to more specific, concrete examples would heighten effectiveness., score=60, buzzwordsCliches=Certain terms are overused, such as 'mastered' and 'high-quality,' which might seem clichéd. The use of more original phrases could greatly improve distinctiveness., datesFormatting=The formatting of dates is inconsistent, with missing months in some entries, causing potential confusion. 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