Call Details

Bolna ID: cec0390d-8cf1-4e98-a721-35ac983f2f24

Phone: +917000062837

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 10:52:15

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 11:03:32

Next Call Scheduled:
2025-10-12 11:03:32

Call Timeline 10
2025-10-12 10:52:15
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 10:52:20
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:52:21
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:52:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:52:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 10:52:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 10:58:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8b7b6947-8fb1-4bae-83f5-c2f8fa56f005}
2025-10-12 10:58:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=8b7b6947-8fb1-4bae-83f5-c2f8fa56f005}
2025-10-12 10:58:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-12 10:58:32
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8b7b6947-8fb1-4bae-83f5-c2f8fa56f005}
Call History (Raw Callbacks) 6

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{created_at_str=2025-10-12 05:22:15, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T05:22:15.648342, scheduled_at=2025-10-12T05:22:15.648319, custom_extractions=null, telephony_data={duration=0.0, to_number=+917000062837, provider_call_id=1b6985f6-2baa-46ed-b004-609595e2f5d9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917000062837, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 10:41:53, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=68eb386b9f941c720e706a17, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is missing a polished and consistent format, causing readability issues. 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A varied language could add more dimension to the candidate's capabilities., weakActionVerbs=The resume extensively uses vague verbs such as 'worked' and 'handled', which offer little impact. Stronger verbs like 'achieved', 'increased', or 'optimized' should be employed to create a compelling narrative., scale=100, quantifyingImpact=There is minimal quantification of contributions in any role. Adding data, like percentage increases or number of clients managed, would substantiate the resume's claims more effectively., repetitionAvoidance=There is a significant repetition of duties across different roles, potentially due to similar job profiles, reducing the document's effectiveness. Consolidating similar tasks into concise sections could minimize this repetition., accomplishmentLanguage=The language used in the document is more task-oriented rather than focusing on achievements. Rephrasing statements to highlight outcomes and successes will enhance the resume's impact.}, crispness={feedback=While the resume's length aligns with the industry standards, many sections are filled with long bullet points and unnecessary details that could be trimmed down. The content can be more succinct, enabling easier skimming by potential employers., resumeLength=The resume maintains a reasonable length for the professional level, although tightening the content could still be beneficial. Focusing on the most critical experiences and skills will make the resume more impactful., score=58, bulletPointsCount=There is a high count of bullet points, some of which feel redundant or overly generic. Reducing these and focusing on key achievements will streamline the presentation., fillerWords=The text is laden with filler words that do not contribute valuable information. A critical review with attention to eliminating unnecessary adjectives or redundancies could greatly improve clarity., bulletPointLength=Bullet points tend to be lengthy, often stretched with filler content. Shortening these to focus on key impacts or results will anchor the resume better in concise communication., scale=100}, qualityAddOn={feedback=The resume could benefit from a more refined approach to language and style, particularly in eliminating jargon and maintaining consistency in format. Using active voice throughout will make statements more compelling., score=55, buzzwordsCliches=The resume contains several common buzzwords and lacks specific examples to back up claims. Replacing terms with precise instances or detailed achievements will make it stand out., datesFormatting=Dates are formatted inconsistently, which could confuse the reader. A uniform approach, such as 'Month Year - Month Year', should be adopted for clarity and professionalism., activeVoice=The text predominantly uses passive constructions, which lessens the impact of the statements. Shifting to active voice will make the accomplishments and tasks sound more direct and powerful., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, maintaining a professional tone throughout the document. However, the frequent use of passive voice could be revisited for improved directness.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T05:22:19.545656, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 05:22:19, id=cec0390d-8cf1-4e98-a721-35ac983f2f24, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 05:22:15, status=initiated}