Call Details

Bolna ID: d774eb8c-0c35-493e-a582-d6c8f3778442

Phone: +917011794851

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 10:43:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 10:54:59

Next Call Scheduled:
2025-10-12 10:54:59

Call Timeline 14
2025-10-12 10:43:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 10:43:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:43:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:44:00
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:44:00
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 10:44:00
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 10:49:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=72a18e46-65b9-442f-9ce7-6cf63b41af58}
2025-10-12 10:49:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=72a18e46-65b9-442f-9ce7-6cf63b41af58}
2025-10-12 10:49:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-12 10:49:59
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=72a18e46-65b9-442f-9ce7-6cf63b41af58}
2025-10-12 10:55:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ec11566c-f12f-47f5-82ea-297e8d047511}
2025-10-12 10:55:58
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=ec11566c-f12f-47f5-82ea-297e8d047511}
2025-10-12 10:55:58
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 10:55:58
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ec11566c-f12f-47f5-82ea-297e8d047511}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 05:19:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T05:19:09.858488, scheduled_at=2025-10-12T05:19:09.858457, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011794851, provider_call_id=7e1baf51-4cfc-43a1-8713-4ee9db32adbe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917011794851, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d774eb8c-0c35-493e-a582-d6c8f3778442, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T05:19:59.050611, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 05:19:59, id=72a18e46-65b9-442f-9ce7-6cf63b41af58, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 05:19:09, status=no-answer}

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{created_at_str=2025-10-12 05:13:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T05:13:12.201726, scheduled_at=2025-10-12T05:13:12.201702, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011794851, provider_call_id=cdb43790-b6dd-47b6-b48b-407312a709cf, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917011794851, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 10:32:11, callback_request_id=null, is_callback=null, fullName=M., resume_review_id=68eb361c9f941c720e7069a3, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally effective with clear sections that enhance readability. However, the format could be structured better to ensure seamless flow, especially ensuring that key information like dates and locations stand out more prominently., score=67, readability=The resume is mostly readable, though some sections are dense with text which could be broken up for easier scanning by employers. Enhancements in font size or highlighting of key achievements would improve its readability., essentialSectionsPresence=All essential sections, such as Experience, Skills, and Education, are present in the resume. However, the Achievements section could be better integrated into the Work Experience or Projects to highlight relevant accomplishments within context., scale=100}, atsReadabilityScore={feedback=The resume is structured in a manner that would be largely compatible with ATS. However, ensuring that all sections are clearly headed and employing role-specific keywords more liberally can enhance ATS compatibility., score=65, scale=100, keyElementsReadableByATS=The contact information and key sections are well-structured, making them readable by ATS. Enhancing keyword usage relevant to the desired role will aid in optimizing the resume's retrieval during searches by potential employers.}, impact={feedback=The resume makes good use of quantifiable achievements which is essential for impact. Some bullets could benefit from more powerful and varied action verbs to avoid redundancy., score=63, spellCheck=The text seems free from major spelling errors, ensuring professionalism. A thorough review has likely been done, although an additional proofread could catch any minor overlooked mistakes., bulletPointsUsage=Bullet points are used effectively, keeping the information organized and easy to skim. However, in some instances, the bullet points are too detailed and could be more concise., weakActionVerbs=Action verbs are generally strong but could use more variety to replace repeated phrases such as 'Managed' or 'Handled.' Using strong verbs like 'Spearheaded' or 'Revamped' can offer more vivid imagery of impact., scale=100, quantifyingImpact=There is a consistent effort to include quantifiable achievements, such as reducing costs or handling shipment volumes. Including more specific percentages, metrics, and timeframes could further enhance these details., repetitionAvoidance=There is some repetition in the use of action verbs, which impacts the overall dynamic quality. Varied language could be adopted to keep the reader engaged and highlight different aspects of the achievements., accomplishmentLanguage=The language is accomplishment-oriented, presenting a strong focus on outcomes and deliverables. Fine-tuning some phrases to more directly show immediate effects would strengthen this narrative.}, crispness={feedback=Overall, the resume is slightly longer than ideal, which affects crispness. By tightening sections and ensuring each bullet point is necessary, the resume could be more concise and impactful., resumeLength=The resume is slightly long given the roles described, which may cause readers to lose focus. Streamlining the content to fit within a two-page limit could enhance its impact and readability., score=58, bulletPointsCount=While there are many bullet points, not all add unique value and could be reduced. Prioritize listing impactful achievements rather than routine tasks to keep the bullet points count reasonable., fillerWords=Filler words appear occasionally, detracting from the resume's directness. Eliminating these unnecessary words will make the resume more succinct and impactful., bulletPointLength=Some bullet points are overly long, making them burdensome to read and diminishing their effectiveness. Shortening bullet points to one or two concise lines would prioritize essential content., scale=100}, qualityAddOn={feedback=The resume adheres to many stylistic guidelines but could improve by reducing jargon and ensuring consistent formatting. Avoiding business clichés and ensuring uniformity will enhance its professionalism., score=60, buzzwordsCliches=The text has some occurrences of buzzwords and clichés that may not provide specific value. Replacing general terms with specific accomplishments or skills would offer better insights into capabilities., datesFormatting=Formatting of dates is mostly consistent, but slight inconsistencies can disrupt flow. 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