Call Details

Bolna ID: e9e54465-fab4-4850-886e-141fa55f8af6

Phone: +917260003499

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-12 10:18:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 10:29:37

Next Call Scheduled:
2025-10-12 10:29:37

Call Timeline 14
2025-10-12 10:18:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 10:18:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:18:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:18:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 10:18:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 10:18:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 10:24:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f8a28cd2-3690-4cd9-b5d5-81524c377879}
2025-10-12 10:24:37
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=f8a28cd2-3690-4cd9-b5d5-81524c377879}
2025-10-12 10:24:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-12 10:24:37
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f8a28cd2-3690-4cd9-b5d5-81524c377879}
2025-10-12 10:30:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=35b2812b-3e7a-4d91-a060-fb37a8252214}
2025-10-12 10:30:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=35b2812b-3e7a-4d91-a060-fb37a8252214}
2025-10-12 10:30:38
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 10:30:38
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=35b2812b-3e7a-4d91-a060-fb37a8252214}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 04:48:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T04:48:09.843293, scheduled_at=2025-10-12T04:48:09.843261, custom_extractions=null, telephony_data={duration=0.0, to_number=+917260003499, provider_call_id=5ac2abfc-7d26-4a1b-b7a5-05678adf829d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917260003499, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 10:07:49, callback_request_id=null, is_callback=null, fullName=Bipin, resume_review_id=68eb304c9f941c720e70689b, reviewDetails={overallScore={score=53.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered with inconsistent formatting, making it difficult to scan through key information quickly. Removing unnecessary sections and maintaining a consistent format would enhance readability significantly., score=55, readability=The readability is compromised by dense blocks of text without clear section divisions. Introduce more white space and consistent headers to make the document easier to navigate., essentialSectionsPresence=Essential sections like Work Experience and Education are present, but their order is not optimal, especially for highlighting recent achievements. Reducing less relevant sections like hobbies and simplifying the profile information could improve focus and searchability., scale=100}, atsReadabilityScore={feedback=The structure of the resume is not optimal for ATS reading. It requires clear labels and structured sections to improve compatibility with ATS systems., score=56, scale=100, keyElementsReadableByATS=Key information such as job titles and skills need to be more clearly labeled to enhance ATS readability. Avoid complex formatting that may confuse the scanning process.}, impact={feedback=The resume lacks a sufficient use of bullet points, with dense paragraphs instead, reducing the impact of listed accomplishments. Including more quantifiable metrics and action-based results would enhance its persuasiveness., score=53, spellCheck=The document contains several spelling and grammatical errors which detract from its professionalism. Ensuring thorough proofreading to correct these mistakes would significantly improve the overall quality., bulletPointsUsage=Bullet points are scarce, making the information dense and less engaging. Introducing bullet points for accomplishments in the work section could significantly enhance clarity and impact., weakActionVerbs=The current use of weak action verbs does not sufficiently convey strong accomplishments or actions. Replacing these with dynamic verbs can invigorate the resume and engage potential employers more effectively., scale=100, quantifyingImpact=There is a lack of quantifiable data that could help measure the candidate's achievements, like percentages or value contributions. Adding such data could better demonstrate the specific impacts of past roles., repetitionAvoidance=There is a significant repetition of job functions without introducing varied language or describing distinct responsibilities. To circumvent this, varying descriptions and emphasizing unique contributions in each role is advisable., accomplishmentLanguage=The language is not oriented enough towards accomplishments, with many sentences stating duties rather than achievements. Shifting focus from tasks to results by highlighting successful projects or outcomes will be more beneficial.}, crispness={feedback=There are numerous instances of filler words and redundant information, which dilute the effectiveness of the resume. Condensing these areas will create a more powerful presentation of skills and experience., resumeLength=The resume length seems excessive given the level of information, suggesting a need for more concise expression of achievements. Shortening the content without losing important details is recommended., score=50, bulletPointsCount=The lack of sufficient bullet points makes the resume dense and cumbersome to read. Introducing a series of bullet points for key responsibilities and achievements would enhance clarity., fillerWords=The presence of unnecessary filler words dilutes the message and reduces clarity. Eliminating these can sharpen the focus and create a more direct narrative of achievements., bulletPointLength=Existing points are lengthy and not concise, reducing their immediate impact. Creating shorter, more pointed bullet points would help in maintaining reader interest and emphasis on crucial details., scale=100}, qualityAddOn={feedback=The resume is laden with clichés and ambiguous wording, which can undermine its sincerity and specificity. Refining the language to avoid these traps and ensuring consistent date formatting will enhance professionalism., score=52, buzzwordsCliches=There is a heavy use of buzzwords, which dilutes the authenticity of the statements. Use more specific language, focused on tangible skills and achievements to strengthen credibility., datesFormatting=Inconsistencies in date formatting disrupt the professional appearance of the document. Ensure that all dates are uniformly formatted for enhanced clarity and professionalism., activeVoice=The document lacks the use of active voice needed to engage the reader and emphasize the candidate's initiatives. 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