Call Details

Bolna ID: d3ea4364-9d2c-490a-9004-a7a03a534387

Phone: +919473456526

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-12 09:31:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 09:42:30

Next Call Scheduled:
2025-10-12 09:42:30

Call Timeline 14
2025-10-12 09:31:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 09:31:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:31:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:31:40
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:31:40
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 09:31:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 09:37:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c075f03f-2a15-4f60-a733-274bacff88a6}
2025-10-12 09:37:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=c075f03f-2a15-4f60-a733-274bacff88a6}
2025-10-12 09:37:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-12 09:37:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c075f03f-2a15-4f60-a733-274bacff88a6}
2025-10-12 09:43:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fdb1f847-75c1-49fc-b54a-49d099591687}
2025-10-12 09:43:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=fdb1f847-75c1-49fc-b54a-49d099591687}
2025-10-12 09:43:30
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 09:43:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fdb1f847-75c1-49fc-b54a-49d099591687}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 04:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T04:07:09.883908, scheduled_at=2025-10-12T04:07:09.883871, custom_extractions=null, telephony_data={duration=0.0, to_number=+919473456526, provider_call_id=0a0fd5f4-b39f-44c5-8e04-ae61f0ccd978, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919473456526, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d3ea4364-9d2c-490a-9004-a7a03a534387, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T04:07:29.492298, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 04:07:29, id=c075f03f-2a15-4f60-a733-274bacff88a6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 04:07:09, status=busy}

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{created_at_str=2025-10-12 04:01:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T04:01:11.313719, scheduled_at=2025-10-12T04:01:11.313683, custom_extractions=null, telephony_data={duration=0.0, to_number=+919473456526, provider_call_id=4c2840e7-6e40-447f-957d-14d7b904b89c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919473456526, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 09:20:49, callback_request_id=null, is_callback=null, fullName=SANDEEP, resume_review_id=68eb256a18c34103788d9092, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is generally readable but lacks clear section headings for quick navigation. Improving the organization of sections can enhance the initial impression., score=62, readability=The resume is somewhat readable but could benefit from more distinct separation of sections and improved formatting for clarity. Proper use of bold or italicized headings can aid in better readability and scanability., essentialSectionsPresence=All essential sections, including Experience and Education, are present. However, presenting the Experience section in reverse chronological order would be more effective in highlighting recent achievements., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS systems, with clear contact details and structured content. Further enhancing keyword usage can improve ATS scoring potential., score=60, scale=100, keyElementsReadableByATS=Key elements like name and contact information are properly readable by ATS. Ensuring job titles and major achievements are keyword-optimized will boost ATS compatibility.}, impact={feedback=The resume makes a decent attempt at impact but lacks consistent quantifiable achievements. Using more specific figures would enhance the impression of results-driven success., score=58, spellCheck=The resume appears free of spelling errors, which maintains professional integrity. Ensuring consistent language throughout further supports readability and professionalism., bulletPointsUsage=Bullet points are used effectively to outline achievements, but some points can be more concise. Consider rewriting overlong bullet points for clarity and impact., weakActionVerbs=The resume employs primarily strong action verbs, although a few weaker verbs could be replaced. Reviewing language to enhance impact with stronger verbs is recommended., scale=100, quantifyingImpact=There is some quantification, such as in subscriber growth, but frequent use of metrics would better showcase contributions. Additional numerical achievements would strengthen the impact of described roles., repetitionAvoidance=There is minimal repetition of action verbs, which maintains freshness. However, diversifying the use of strong verbs across roles could further enhance engagement., accomplishmentLanguage=The language appropriately communicates accomplishments, though using more action-oriented language could improve the perception of initiative. More emphasis on specific results is advised.}, crispness={feedback=The resume's length is slightly longer than necessary given the experience level. Condensing some sections and bullet points could drive greater precision and engagement., resumeLength=At four pages, the resume exceeds the standard length for effective communication. It's advisable to trim content to two pages to maintain reader interest and focus on key successes., score=54, bulletPointsCount=The resume includes a large number of bullet points, which can clutter the reader's focus. Limiting each role to 3-5 impactful points can convey depth without overwhelming detail., fillerWords=There are occasional filler words that detract from the main achievements. Eliminating unnecessary terms will sharpen the overall message., bulletPointLength=Some bullet points are quite lengthy and could be refined for brevity. Using crisp language will help convey accomplishments more powerfully., scale=100}, qualityAddOn={feedback=The use of buzzwords is moderate, but avoiding clichés could improve clarity. Consistent formatting of dates and improved usage of active language would enhance professionalism., score=56, buzzwordsCliches=Certain phrases like 'optimized' and 'coordinated' could be replaced with more specific terms. 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