Call Details

Bolna ID: 36aabb22-8851-464a-b56d-6f78c8959f9d

Phone: +918608694661

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-12 09:22:10

Ended:
Not set

Last Processed:
2025-10-12 09:30:10

Last Retry At:
2025-10-12 09:30:10

Next Retry Scheduled:
2025-10-12 09:27:35

Next Call Scheduled:
2025-10-12 09:27:35

Call Timeline 14
2025-10-12 09:22:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 09:22:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:22:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:22:35
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:22:35
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-12 09:22:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-12 09:28:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96}
2025-10-12 09:28:56
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96}
2025-10-12 09:28:56
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96, reason=Retry attempt succeeded}
2025-10-12 09:28:56
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96}
2025-10-12 09:29:02
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96}
2025-10-12 09:29:02
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96, reason=Retry attempt succeeded}
2025-10-12 09:29:02
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=564a2123-881c-496f-a475-4fc7dd49eb96}
2025-10-12 09:30:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-12 09:30:10}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-12 03:52:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T03:52:11.829333, scheduled_at=2025-10-12T03:52:11.829294, custom_extractions=null, telephony_data={duration=0.0, to_number=+918608694661, provider_call_id=fe654dc9-69bd-4c6b-822c-e6a8ca178e23, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918608694661, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 09:11:36, callback_request_id=null, is_callback=null, fullName=M.SARATH, resume_review_id=68eb23259f941c720e7066eb, reviewDetails={overallScore={score=55.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume includes essential sections like Professional Synopsis and Organizational Experience, but the chronology is inconsistent. The Education section is present but lacks emphasis compared to the work experience, which is crucial for this candidate's career stage., score=60, readability=The text is divided into clear sections, yet needs better formatting to enhance readability. Sections should have more consistent headings to guide the reader effectively through the resume., essentialSectionsPresence=All essential sections such as Contact Information, Professional Experience, and Education are present. However, they lack a clear and consistent structure, especially in the Experience section which should be more detailed., scale=100}, atsReadabilityScore={feedback=The resume's content generally allows key elements to be read by ATS, but it can be improved with better keyword usage. Ensuring all terms are ATS-compatible will enhance visibility in automated systems., score=55, scale=100, keyElementsReadableByATS=Important detail placement like Contact Information and Job Titles appear in ATS-readable format. However, more emphasis on industry-specific keywords can improve the matching score with job postings.}, impact={feedback=The resume lacks quantifiable achievements that would strengthen its impact. Use of bullet points is present but they tend to be descriptive rather than showing outcomes or results., score=56, spellCheck=There are minor spelling mistakes, such as 'equipment’s,' which should be corrected for professionalism. A thorough spell-check will enhance the resume's credibility., bulletPointsUsage=Bullet points are used to list responsibilities but lack a focus on results or specific achievements. These could be improved by including more details about the last job performed and the actual results., weakActionVerbs=Action verbs tend to lack strength and specificity, reducing the overall impact of the job responsibilities. More active verbs could better convey the candidate's contributions., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable achievements or metrics in the job descriptions. Including specific numbers or percentages could significantly boost the impact., repetitionAvoidance=The use of action verbs shows some repetition, which can be streamlined for better engagement. Try to vary the verbs to maintain the reader's interest and demonstrate versatility., accomplishmentLanguage=While responsibilities are listed, they are not accompanied by language that highlights accomplishments. Shifting focus from duties to achievements can enhance effectiveness.}, crispness={feedback=The resume is overly lengthy considering the depth of experience, with potential room for more concise bullet points. Reducing redundancy and providing more focused job descriptions could improve its crispness., resumeLength=The length of the resume is slightly longer than necessary for the given experience. Streamlining sections to focus on key achievements would be beneficial., score=50, bulletPointsCount=There are too many bullet points which can overwhelm a reader. Select the most impactful ones and consolidate whenever possible to enhance readability., fillerWords=The resume contains filler words that do not add value and should be omitted. Removing these can improve readability and ensure that key achievements shine through., bulletPointLength=Bullet points are often lengthy and descriptive, lacking focus on succinct achievements. Making them more concise could enhance clarity and impact., scale=100}, qualityAddOn={feedback=The resume uses some clichéd terms and lacks stylistic consistency in date formatting and language. Attention to these details will add polish and professionalism to the overall presentation., score=58, buzzwordsCliches=There is some use of buzzwords and clichés which could be replaced with more specific examples. This will allow the candidate's unique contributions to stand out better., datesFormatting=Dates are inconsistently formatted, which can confuse the reader and should be standardized. Consistency in presentation across all sections will improve clarity., activeVoice=Some sections of the resume lack the active voice that would strengthen the impact of responsibilities listed. Rewriting these sections in active voice will make the statements more direct., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, which is appropriate. 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Context Details
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