Call Details

Bolna ID: 43f7c344-9f22-4efb-aa93-5a7b45748d21

Phone: +919047263095

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 09:17:09

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 09:30:14

Next Call Scheduled:
2025-10-12 09:30:14

Call Timeline 14
2025-10-12 09:17:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 09:17:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:17:18
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:18:14
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 09:18:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 09:18:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 09:24:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=130bd107-718e-4557-8be8-8bd3b02e2642}
2025-10-12 09:25:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=130bd107-718e-4557-8be8-8bd3b02e2642}
2025-10-12 09:25:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-12 09:25:14
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=130bd107-718e-4557-8be8-8bd3b02e2642}
2025-10-12 09:31:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eb82fd2b-d9bf-4a21-b971-50335ac9e856}
2025-10-12 09:32:12
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=eb82fd2b-d9bf-4a21-b971-50335ac9e856}
2025-10-12 09:32:12
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 09:32:12
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eb82fd2b-d9bf-4a21-b971-50335ac9e856}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 03:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T03:54:09.871195, scheduled_at=2025-10-12T03:54:09.87117, custom_extractions=null, telephony_data={duration=0.0, to_number=+919047263095, provider_call_id=fbfd65c4-e110-4452-94cf-c76db594e626, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919047263095, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=43f7c344-9f22-4efb-aa93-5a7b45748d21, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T03:55:13.647527, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 03:55:13, id=130bd107-718e-4557-8be8-8bd3b02e2642, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 03:54:09, status=no-answer}

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{created_at_str=2025-10-12 03:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T03:47:10.855655, scheduled_at=2025-10-12T03:47:10.855622, custom_extractions=null, telephony_data={duration=0.0, to_number=+919047263095, provider_call_id=1370fcd8-c397-40c2-9710-43ae24361f86, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919047263095, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 09:06:27, callback_request_id=null, is_callback=null, fullName=KABILA, resume_review_id=68eb221418c34103788d9047, reviewDetails={overallScore={score=59.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections like Professional Profile, Core Skills, Experience, and Education. Ordering of experiences is well executed, but could benefit from more distinct section separations., score=66, readability=Readability is moderately high due to the clear section headers and consistent formatting. However, slight improvements can be made by ensuring consistent spacing and alignment throughout the document., essentialSectionsPresence=Experience and Education sections are present and ordered correctly, highlighting the candidate's professional journey effectively. The inclusion of a Professional Profile and Core Skills adds a structured overview at the start., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and job titles are effectively outlined for ATS systems. Including more relevant keywords could enhance ranking in applicant systems., score=65, scale=100, keyElementsReadableByATS=Essential information like the candidate's name, contact details, and job positions are accessible, aiding ATS readability. More industry-specific keywords would enhance matches with job postings.}, impact={feedback=The resume does make use of bullet points to outline responsibilities and achievements. However, it lacks quantifiable metrics which would significantly enhance the perceived impact of the candidate's contributions., score=57, spellCheck=Spelling is generally correct, but ensuring a final review could catch any minor errors or inconsistencies overlooked., bulletPointsUsage=Bullet points are used consistently but could be leveraged more effectively by focusing on results rather than tasks alone. This could include metrics like percentage improvements or specific achievements., weakActionVerbs=Some action verbs are not the strongest choice and can be replaced by more powerful alternatives. Consider using stronger, more specific verbs to convey a greater sense of initiative and impact., scale=100, quantifyingImpact=The resume lacks specific quantifiable achievements which would help in understanding the candidate's true impact in their roles. Adding numbers or percentages can make the accomplishments more compelling., repetitionAvoidance=There is noticeable repetition in the action verbs, which could be diversified to better capture each role's unique aspect. Utilizing a wider array of verbs will keep the content engaging and varied., accomplishmentLanguage=The language used is often task-based rather than accomplishment-focused. Shifting to a more results-oriented language will provide a clearer picture of your contributions.}, crispness={feedback=The resume length is appropriate, yet the bullet points are often verbose. To improve, focus on clarity and brevity, removing superfluous details to enhance impact., resumeLength=The length suits the candidate's experience, yet the resume can feel dense at times. Condensing some sections can improve readability and focus., score=53, bulletPointsCount=While there are enough bullet points to detail experience, many lack brevity and precision. Aim for concise statements that are easy for recruiters to scan quickly., fillerWords=Filler words appear in various sections, diluting the impact. Eliminating these can make the statements more direct and authoritative., bulletPointLength=Many bullet points are too lengthy and could be more direct. Shorter, crisp points are easier to digest and leave a stronger impression., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords but falls short on consistent style and phrasing. Streamlining personal pronoun use and ensuring active voice could greatly improve engagement., score=58, buzzwordsCliches=There's a noticeable attempt to avoid clichéd buzzwords, which helps in maintaining authenticity. However, occasional reliance on vague language could be improved with specifics., datesFormatting=Date formatting is consistent, aiding clarity. Maintaining this standard throughout ensures the resume remains professional and easy to follow., activeVoice=The resume uses active voice but could do so even more consistently. Strengthening sentences with active construction makes them more engaging., scale=100, personalPronounsUsage=Personal pronouns are mostly omitted, aligning well with professional resume standards. 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