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Call Details

Bolna ID: d0f38377-7b67-4f8c-b551-38a2e1bc9847

Phone: +919665595692

From: N/A

Status: completed

Processing: COMPLETED

Duration: 19.30s

Cost: ₹2.22

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-11 17:45:09

Last Retry At:
2025-10-11 17:45:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-11 17:43:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-11 17:43:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:43:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:43:27
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:43:59
COMPLETED MAIN
CALLBACK_UPDATE
₹1.72
Duration: 19.30s
2025-10-11 17:44:05
COMPLETED MAIN
CALLBACK_UPDATE
₹2.22
Duration: 19.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=No Response, disposition_3=}}}
2025-10-11 17:45:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-11 17:45:10}
Call History (Raw Callbacks) 5 

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, is now a good time to chat?
, updated_at=2025-10-11T12:14:05.029114, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 12:14:05, id=d0f38377-7b67-4f8c-b551-38a2e1bc9847, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello," but does not confirm if it's a good time to chat. The agent repeats the question to ensure the user is available for the conversation., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Answer", "disposition_2": "No Response", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=No Response, disposition_3=}}}, smart_status=not_started, conversation_duration=19.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=19.199938, provider_connected=false}, transcriber_duration=19.199938, transcriber_model=nova-3, synthesizer_characters=128, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=128, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=56}, azure_gpt-4_1-mini={output=34, input=1853}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=56, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=34, input=1853, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3907, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 12:13:09, status=completed}

{created_at_str=2025-10-11 12:13:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.72, batch_id=null, cost_breakdown={synthesizer=1.28, transcriber=0.294, synthesizer_breakdown={welcome_message=0, conversation=1.28}, llm=0.14200000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.294}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.079, hangup=0.058}}, created_at=2025-10-11T12:13:09.836285, scheduled_at=2025-10-11T12:13:09.836256, custom_extractions=null, telephony_data={duration=0.0, to_number=+919665595692, provider_call_id=005912ed-527c-4602-b38c-914923d5b4e7, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919665595692, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75360fb5-04dd-4dfb-a169-730676626beb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, is now a good time to chat?
, updated_at=2025-10-11T12:13:56.660709, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 12:13:56, id=d0f38377-7b67-4f8c-b551-38a2e1bc9847, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello," but does not confirm if it's a good time to chat. The agent repeats the question to ensure the user is available for the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=19.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=19.199938, provider_connected=false}, transcriber_duration=19.199938, transcriber_model=nova-3, synthesizer_characters=128, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=128, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=56}, azure_gpt-4_1-mini={output=34, input=1853}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=56, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=34, input=1853, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3907, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 12:13:09, status=call-disconnected}

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{created_at_str=2025-10-11 12:13:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T12:13:09.836285, scheduled_at=2025-10-11T12:13:09.836256, custom_extractions=null, telephony_data={duration=0.0, to_number=+919665595692, provider_call_id=005912ed-527c-4602-b38c-914923d5b4e7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919665595692, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=75360fb5-04dd-4dfb-a169-730676626beb, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T12:13:13.261966, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 12:13:13, id=d0f38377-7b67-4f8c-b551-38a2e1bc9847, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 12:13:09, status=ringing}

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Context Details 
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