Dashboard

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.42, batch_id=null, cost_breakdown={synthesizer=0.24, transcriber=0.172, synthesizer_breakdown={welcome_message=0, conversation=0.24}, llm=0.009000000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.172}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-11T11:53:45.53263, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:45, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=The user and the agent engaged in a conversation regarding a specific issue or inquiry. The agent provided assistance and information relevant to the user's needs. The interaction was recorded under the phone call SID "a57772a5-7b5e-48b0-903c-72fada3be02f," with the agent identified by ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" and the execution ID "f837b74b-7b57-4252-881b-d740b2da5c04." The conversation took place on Saturday, October 11, 2025, at 05:23:39 PM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=11.199938, provider_connected=false}, transcriber_duration=11.199938, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=158, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=158, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=call-disconnected}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:22.289382, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:22, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=in-progress}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:14.464493, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:14, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=ringing}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:13.204026, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:13, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=initiated}