Call Details

Bolna ID: 8dc685a3-fa44-435c-8dac-dd20538c1480

Phone: +919158008666

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-11 17:16:10

Ended:
Not set

Last Processed:
2025-10-11 17:25:10

Last Retry At:
2025-10-11 17:25:10

Next Retry Scheduled:
2025-10-11 17:22:09

Next Call Scheduled:
2025-10-11 17:22:09

Call Timeline 14
2025-10-11 17:16:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-11 17:16:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:16:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:17:09
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 17:17:09
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-11 17:17:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-11 17:23:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04}
2025-10-11 17:23:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04}
2025-10-11 17:23:49
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04, reason=Retry attempt succeeded}
2025-10-11 17:23:49
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04}
2025-10-11 17:23:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04}
2025-10-11 17:23:55
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04, reason=Retry attempt succeeded}
2025-10-11 17:23:55
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f837b74d-7b57-4252-881b-d740b2da5c04}
2025-10-11 17:25:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-11 17:25:10}
Call History (Raw Callbacks) 8

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, updated_at=2025-10-11T11:53:54.540104, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:54, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=The user and the agent engaged in a conversation regarding a specific issue or inquiry. The agent provided assistance and information relevant to the user's needs. The interaction was recorded under the phone call SID "a57772a5-7b5e-48b0-903c-72fada3be02f," with the agent identified by ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" and the execution ID "f837b74b-7b57-4252-881b-d740b2da5c04." The conversation took place on Saturday, October 11, 2025, at 05:23:39 PM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Disposition", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=11.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=11.199938, provider_connected=false}, transcriber_duration=11.199938, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=158, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=158, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=completed}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.42, batch_id=null, cost_breakdown={synthesizer=0.24, transcriber=0.172, synthesizer_breakdown={welcome_message=0, conversation=0.24}, llm=0.009000000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.172}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-11T11:53:45.53263, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:45, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=The user and the agent engaged in a conversation regarding a specific issue or inquiry. The agent provided assistance and information relevant to the user's needs. The interaction was recorded under the phone call SID "a57772a5-7b5e-48b0-903c-72fada3be02f," with the agent identified by ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" and the execution ID "f837b74b-7b57-4252-881b-d740b2da5c04." The conversation took place on Saturday, October 11, 2025, at 05:23:39 PM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=11.199938, provider_connected=false}, transcriber_duration=11.199938, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=158, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=158, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=call-disconnected}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:22.289382, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:22, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=in-progress}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:14.464493, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:14, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=ringing}

{created_at_str=2025-10-11 11:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:53:09.875193, scheduled_at=2025-10-11T11:53:09.875161, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=a57772a5-7b5e-48b0-903c-72fada3be02f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=8dc685a3-fa44-435c-8dac-dd20538c1480, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T11:53:13.204026, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 11:53:13, id=f837b74d-7b57-4252-881b-d740b2da5c04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 11:53:09, status=initiated}

{created_at_str=2025-10-11 11:46:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:46:11.858903, scheduled_at=2025-10-11T11:46:11.85887, custom_extractions=null, telephony_data={duration=0.0, to_number=+919158008666, provider_call_id=9ed6a1ef-a5e3-431c-82f3-b0c5ca7abfad, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919158008666, recipient_data={recipient_phone_number=null, review_completed=2025-10-11 17:05:10, callback_request_id=null, is_callback=null, fullName=VEDANT, resume_review_id=68ea3f9a18c34103788d7bf5, reviewDetails={overallScore={score=65.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally clean and easy to follow, with clear section headings and consistent formatting. The essential sections like Experience and Education are present, structured logically, and readable, making it easily searchable., score=70, readability=The use of bullet points and concise descriptions within each section improves readability. Ensure consistent date formatting throughout the resume to maintain a professional appearance., essentialSectionsPresence=The Experience section is presented in reverse chronological order, as expected, and the Education section follows with clear dates and institutions. Including a Professional Summary and Key Skills section provides context and key skills, enhancing searchability., scale=100}, atsReadabilityScore={feedback=Your resume is reasonably compatible with ATS systems as the information is structured. Including more keywords that are relevant to your industry can enhance your ATS readability and improve your chances of success., score=68, scale=100, keyElementsReadableByATS=Essential elements like your name, contact information, work history, education, and skills are clearly presented and easily scannable by ATS systems. Ensure the format is clean and simple to increase compatibility.}, impact={feedback=Your resume uses bullet points effectively to highlight key responsibilities and accomplishments and demonstrates good use of action verbs. However, you could enhance the impact by quantifying your achievements using numbers and percentages, where possible., score=65, spellCheck=There are no apparent spelling errors; it's important to always double-check for accuracy before submitting it to potential employers., bulletPointsUsage=Bullet points are used consistently throughout the Experience section, making it easy to scan for relevant information. Consider using a consistent number of bullet points per role to improve visual balance., weakActionVerbs=The resume primarily relies on strong action verbs. Adding more specific and action-oriented verbs is essential when describing your accomplishments to boost your profile., scale=100, quantifyingImpact=While some bullet points describe the impact, many lack quantifiable data. Adding metrics such as the percentage increase in efficiency or the amount saved through cost control would significantly increase the impact., repetitionAvoidance=There is minimal repetition of action verbs, which is good. Varying the structure of your sentences is important to keep the reader engaged., accomplishmentLanguage=The experience section demonstrates good use of result-driven language, which helps showcase achievements. Emphasize the results of your actions to demonstrate your value.}, crispness={feedback=The resume length is appropriate and concise for your level of experience. Some bullet points could be condensed to save space and make it easier to read quickly., resumeLength=The resume is currently two pages, a reasonable length given your experience. Keep the resume concise, aiming to highlight the most relevant points and the highest accomplishments., score=60, bulletPointsCount=The number of bullet points per job role is acceptable but should be reviewed. Focusing on the most important achievements and results ensures value., fillerWords=The resume is generally free of filler words. Make sure to review any text to improve the wording and eliminate unnecessary phrases., bulletPointLength=Many bullet points are relatively concise, which makes for ease of scanning. Try to shorten bullet points where possible to improve conciseness without losing key information., scale=100}, qualityAddOn={feedback=The resume includes relevant skills and avoids excessive jargon. 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Context Details
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