Call Details

Bolna ID: a7255f25-2bdc-447f-9eb4-f1ea64a8ae1c

Phone: +919820908830

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-11 16:40:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-11 16:51:45

Next Call Scheduled:
2025-10-11 16:51:45

Call Timeline 14
2025-10-11 16:40:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-11 16:40:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 16:40:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 16:40:38
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 16:40:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-11 16:40:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-11 16:46:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=93f27369-2f29-4c5e-b472-5d7f21e646b7}
2025-10-11 16:46:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=93f27369-2f29-4c5e-b472-5d7f21e646b7}
2025-10-11 16:46:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-11 16:46:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=93f27369-2f29-4c5e-b472-5d7f21e646b7}
2025-10-11 16:52:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ce2c05d1-d4ac-4da1-bd73-f06c29364e0f}
2025-10-11 16:52:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=ce2c05d1-d4ac-4da1-bd73-f06c29364e0f}
2025-10-11 16:52:36
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-11 16:52:36
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ce2c05d1-d4ac-4da1-bd73-f06c29364e0f}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-11 11:10:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T11:10:09.941225, scheduled_at=2025-10-11T11:10:09.9412, custom_extractions=null, telephony_data={duration=0.0, to_number=+919820908830, provider_call_id=63d58e88-c646-43c2-b3d6-6d6f16cacafd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919820908830, recipient_data={recipient_phone_number=null, review_completed=2025-10-11 16:29:21, callback_request_id=null, is_callback=null, fullName=AMOL, resume_review_id=68ea38629f941c720e70512f, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout, but the reverse chronological order for experience isn't fully utilized. Essential sections like Experience and Education are present, though headings could be more distinct for easy navigation., score=65, readability=The overall readability is fair, but the text could benefit from more white space and consistent formatting of titles and dates. Improved readability can be achieved by using clear headings and bullet points consistently throughout., essentialSectionsPresence=The resume includes all essential sections like Professional Experience and Education, which is commendable. However, the Professional Value Offered section could be combined into an objective or summary to streamline the information., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS systems, but improvements in keyword inclusion are necessary. More industry-specific terms could enhance the document's visibility in searches., score=65, scale=100, keyElementsReadableByATS=Most key elements like name, contact information, and experience are readable by ATS. Ensure consistent labeling of sections and avoid complex formatting to improve ATS compatibility.}, impact={feedback=The resume uses a lot of technical jargon which could be better explained with impactful accomplishments. Quantifiable achievements are present but need to be more specific and varied across roles., score=58, spellCheck=Generally, the spelling is accurate, but a few technical terms should be double-checked for consistency. Consistent usage of technical acronyms and abbreviations is essential for clarity., bulletPointsUsage=Bullet points are used effectively to list responsibilities, but some points are overly lengthy and could be condensed for clarity. Focus on concise, targeted statements that highlight accomplishments., weakActionVerbs=Several weak action verbs are used which could be replaced with stronger alternatives like 'achieved', 'executed', or 'managed'. Opt for verbs that convey strong, specific actions and results., scale=100, quantifyingImpact=There is some quantification of achievements, like performance improvements, but it could be expanded with more metrics. Adding percentages or numbers to describe successes will give a clearer picture of impact., repetitionAvoidance=There is a noticeable repetition of terms like 'developed' and 'improved' across roles. Using varied action verbs can enhance the impact and show a broader range of abilities., accomplishmentLanguage=The language currently emphasizes responsibilities over accomplishments. Reframe responsibilities into accomplishments to better demonstrate success and contribution to project outcomes.}, crispness={feedback=The resume tends to be verbose, which can obscure key achievements. A succinct presentation of information would be more powerful., resumeLength=The resume exceeds the typical length for someone with this level of experience. Consider trimming down less critical descriptions to create a more impactful document., score=55, bulletPointsCount=The bullet points are numerous but not always concise. Limit the use to about 4-5 impactful points per experience to maintain attention., fillerWords=Filler words dilute the impact of your points. Removing these words can create clearer, stronger statements that better convey achievements., bulletPointLength=Many bullet points are too lengthy and contain excessive detail. 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