Call Details

Bolna ID: 8bbc3e18-c805-4dc2-8995-6fbbda337081

Phone: +919155129791

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-11 13:39:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-11 13:50:32

Next Call Scheduled:
2025-10-11 13:50:32

Call Timeline 14
2025-10-11 13:39:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-11 13:39:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 13:39:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 13:39:32
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 13:39:32
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-11 13:39:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-11 13:45:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=643b251c-f822-4371-af5a-0de30a4c29a5}
2025-10-11 13:45:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=643b251c-f822-4371-af5a-0de30a4c29a5}
2025-10-11 13:45:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-11 13:45:32
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=643b251c-f822-4371-af5a-0de30a4c29a5}
2025-10-11 13:51:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=959cd2d6-4751-4c7d-b23d-02ca2ba6cde9}
2025-10-11 13:51:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=959cd2d6-4751-4c7d-b23d-02ca2ba6cde9}
2025-10-11 13:51:30
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-11 13:51:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=959cd2d6-4751-4c7d-b23d-02ca2ba6cde9}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-11 08:09:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T08:09:09.90414, scheduled_at=2025-10-11T08:09:09.904106, custom_extractions=null, telephony_data={duration=0.0, to_number=+919155129791, provider_call_id=424a4d78-9566-4107-8e2b-bbca259bfeb0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919155129791, recipient_data={recipient_phone_number=null, review_completed=2025-10-11 13:28:56, callback_request_id=null, is_callback=null, fullName=Rameshwar, resume_review_id=68ea0e139f941c720e704748, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is cluttered, making sections difficult to differentiate at first glance. Improving the visual hierarchy will enhance readability., score=60, readability=The resume's structure is overly compact, affecting readability negatively. Adding spaces between sections and utilizing bolder headings could improve visual clarity., essentialSectionsPresence=All necessary sections such as Experience and Education are present but lack clear distinctions from one another. Integrating distinct headers would improve organization., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and dates are clear and ATS-friendly. However, enhancing keyword usage specific to the industry could improve compatibility., score=60, scale=100, keyElementsReadableByATS=The resume's essential details are well arranged for ATS processing. Boosting industry-specific terminology would better align it with ATS criteria.}, impact={feedback=While bullet points are used, they need to highlight achievements rather than just tasks. Incorporating impactful figures and specifics would enhance substance., score=55, spellCheck=The resume contains minor spelling inconsistencies. Conducting a thorough spell check will address these issues and improve overall professionalism., bulletPointsUsage=Bullet points are present, but they mainly describe duties instead of achievements. Consider rephrasing to emphasize accomplishments and results., weakActionVerbs=The resume uses generic verbs like 'handled' and 'organized', which lack strength. Opting for stronger verbs such as 'executed' or 'led' might create a more dynamic impression., scale=100, quantifyingImpact=There is a lack of quantifiable data in the descriptions, which diminishes their impact. Including metrics like percentages or numerical improvements would strengthen the resume., repetitionAvoidance=There is repetition in the action verbs, reducing the effectiveness of the descriptions. Diversifying the verbs used would present a stronger image., accomplishmentLanguage=The language does not sufficiently highlight accomplishments, focusing more on roles. Aligning the language with specific successes and outcomes would be beneficial.}, crispness={feedback=The resume is longer than necessary for the presented experience. A one-page format would be more suitable for this career stage, eliminating excess content is crucial., resumeLength=At three pages, the resume is excessively long for the level of experience. Reducing unforgeable or repetitive content would significantly improve clarity., score=50, bulletPointsCount=There is an overload of bullet points, which detracts from the overall focus. Limiting them to only the most critical accomplishments will sharpen the focus., fillerWords=Numerous filler phrases dilute the directness of the resume. Focusing on clear, concise language will improve its effectiveness., bulletPointLength=Many bullet points are verbose and could be made more concise. Streamlining these points would increase impact and readability., scale=100}, qualityAddOn={feedback=The resume includes several overused phrases and inconsistent date formatting. Adhering to standardized formatting and using specific language would enhance clarity and presentation., score=55, buzzwordsCliches=The resume relies heavily on clichés like 'team player.' Replacing them with precise, descriptive phrases would strengthen the narrative., datesFormatting=Date formatting is inconsistent across sections, which can confuse readers. Standardizing the format (e.g., MM/YYYY) would increase clarity., activeVoice=The resume uses passive voice in some instances, reducing impact. 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