Call Details

Bolna ID: b2624660-a597-497b-8c5e-e3aa510a1372

Phone: +919790805841

From: N/A

Status: completed

Processing: COMPLETED

Duration: 0.70s

Cost: ₹0.52

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-11 13:01:09

Last Retry At:
2025-10-11 13:01:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-11 12:59:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-11 12:59:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 12:59:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 12:59:23
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-11 12:59:37
COMPLETED MAIN
CALLBACK_UPDATE
₹0.02
Duration: 0.70s
2025-10-11 12:59:44
COMPLETED MAIN
CALLBACK_UPDATE
₹0.52
Duration: 0.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}
2025-10-11 13:01:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-11 13:01:09}
Call History (Raw Callbacks) 5

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, updated_at=2025-10-11T07:29:43.415067, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 07:29:43, id=b2624660-a597-497b-8c5e-e3aa510a1372, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding a specific inquiry. The user likely sought assistance or information, and the agent provided responses or solutions based on the user's needs. The interaction was recorded under the phone call SID "6a9024b6-8ae0-4e4d-98e2-67634659e9ea," with the agent identified by ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" and the execution ID being "b2624660-a597-497b-8c5e-e3aa510a1372." The conversation took place on Saturday, October 11, 2025, at 12:59 PM in the Asia/Calcutta timezone. Further details about the specific topics discussed or the outcome of the conversation are not provided., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Disposition", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Disposition, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=0.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.5999375, provider_connected=false}, transcriber_duration=0.5999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=178, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=178, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 07:29:10, status=completed}

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, updated_at=2025-10-11T07:29:34.836311, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 07:29:34, id=b2624660-a597-497b-8c5e-e3aa510a1372, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding a specific inquiry. The user likely sought assistance or information, and the agent provided responses or solutions based on the user's needs. The interaction was recorded under the phone call SID "6a9024b6-8ae0-4e4d-98e2-67634659e9ea," with the agent identified by ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" and the execution ID being "b2624660-a597-497b-8c5e-e3aa510a1372." The conversation took place on Saturday, October 11, 2025, at 12:59 PM in the Asia/Calcutta timezone. Further details about the specific topics discussed or the outcome of the conversation are not provided., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.5999375, provider_connected=false}, transcriber_duration=0.5999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=178, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=178, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 07:29:10, status=call-disconnected}

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{created_at_str=2025-10-11 07:29:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-11T07:29:10.632421, scheduled_at=2025-10-11T07:29:10.632391, custom_extractions=null, telephony_data={duration=0.0, to_number=+919790805841, provider_call_id=6a9024b6-8ae0-4e4d-98e2-67634659e9ea, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919790805841, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ceb8bc21-bcfa-45dc-85b9-9d994d782f72, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-11T07:29:15.762468, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-11 07:29:15, id=b2624660-a597-497b-8c5e-e3aa510a1372, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-11 07:29:10, status=ringing}

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Context Details
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