Call Details

Bolna ID: ae0cf6c0-0527-4ccf-bf1d-dcb463d78106

Phone: +919705688689

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 18:03:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 18:14:47

Next Call Scheduled:
2025-10-10 18:14:47

Call Timeline 14
2025-10-10 18:03:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 18:03:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 18:03:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 18:03:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 18:03:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 18:03:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 18:09:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=32dc3e7a-1b86-45bd-b3b6-7138bfaf0bd6}
2025-10-10 18:09:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=32dc3e7a-1b86-45bd-b3b6-7138bfaf0bd6}
2025-10-10 18:09:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 18:09:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=32dc3e7a-1b86-45bd-b3b6-7138bfaf0bd6}
2025-10-10 18:15:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=af3df4fe-bb39-4ce2-9c52-3f7e8ce313ed}
2025-10-10 18:16:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=af3df4fe-bb39-4ce2-9c52-3f7e8ce313ed}
2025-10-10 18:16:10
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 18:16:10
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=af3df4fe-bb39-4ce2-9c52-3f7e8ce313ed}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 12:39:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T12:39:09.888787, scheduled_at=2025-10-10T12:39:09.888763, custom_extractions=null, telephony_data={duration=0.0, to_number=+919705688689, provider_call_id=c14f275d-9799-4662-b358-34ac6061c3ff, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919705688689, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ae0cf6c0-0527-4ccf-bf1d-dcb463d78106, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T12:39:46.702576, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 12:39:46, id=32dc3e7a-1b86-45bd-b3b6-7138bfaf0bd6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 12:39:09, status=busy}

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{created_at_str=2025-10-10 12:33:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T12:33:12.189593, scheduled_at=2025-10-10T12:33:12.189557, custom_extractions=null, telephony_data={duration=0.0, to_number=+919705688689, provider_call_id=dd7732ae-fcf2-402e-a799-400dc706bbf9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919705688689, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 17:53:06, callback_request_id=null, is_callback=null, fullName=Yarabarla, resume_review_id=68e8fa699f941c720e70250c, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume is clear and includes all the necessary sections for an ATS to parse correctly. However, the formatting could be slightly improved to enhance reader engagement., score=66, readability=The resume is generally easy to read but can benefit from more whitespace. Consider breaking down some sections to avoid text density and maintain clarity., essentialSectionsPresence=Your resume includes essential sections such as Experience and Education, which are well structured. However, consider introducing a 'Technical Skills' heading for better emphasis on your core competencies., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-friendly, featuring essential keywords and structured sections. Enhancing keyword density specific to potential job listings can optimize ATS scoring further., score=68, scale=100, keyElementsReadableByATS=Key elements like your name, contact information, and recent occupations are clearly defined, aiding ATS parsing. However, integrating more job-specific keywords could boost compatibility.}, impact={feedback=The resume uses bullet points effectively, but the impact of achievements is not always quantified. Consider adding specific metrics to better demonstrate your contributions and successes., score=64, spellCheck=The resume is mostly error-free in terms of spelling, indicating a high level of attention to detail. Ensuring this helps maintain professionalism and credibility., bulletPointsUsage=Your use of bullet points helps in improving readability and clarity of responsibilities. Nonetheless, some bullet points are too vague and could be made more specific., weakActionVerbs=The resume occasionally employs weak action verbs, which diminish its impact. Opt for stronger verbs like 'spearheaded' instead of 'led' to convey more authority and initiative., scale=100, quantifyingImpact=There's limited quantification within the achievements listed, which reduces the potential impact. Things like 'improved efficiency by 40%' are excellent; however, it's sparsely used across other roles., repetitionAvoidance=There is a moderate repetition of phrases and action verbs that can make the content monotonous. Seek to vary the language and structure slightly to enhance engagement., accomplishmentLanguage=While accomplishment-oriented language is present, it can be further strengthened. More frequent use of result-driven language will better underscore your achievements.}, crispness={feedback=The resume length is appropriate; however, some sections could be made more concise. Focus on using precise language to effectively communicate experiences and avoid unnecessary details., resumeLength=For 9+ years of experience, the resume length is suitable. However, reducing verbosity in certain sections can help maintain the reader's attention., score=62, bulletPointsCount=Bullet points are utilized effectively, though there's room to refine their usage. Try organizing them to reflect priority and impact more prominently., fillerWords=Occasional filler words blur the focus of key accomplishments. Eliminating these will sharpen the presentation of your skills and achievements., bulletPointLength=Some bullet points are overly long and may dilute the intended message. Shorten these to keep statements impactful and direct., scale=100}, qualityAddOn={feedback=The resume generally avoids clichés and presents information clearly. Nevertheless, consistent formatting of dates should be ensured for better presentation continuity., score=65, buzzwordsCliches=The use of clichés is minimal, which strengthens the resume's professional tone. Avoiding empty buzzwords ensures clarity and credibility., datesFormatting=Some inconsistencies in dates were noted, such as varied formats. 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