Call Details

Bolna ID: 39586436-5965-4f9e-8231-4ec81babb93b

Phone: +917837193584

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 17:37:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 17:48:34

Next Call Scheduled:
2025-10-10 17:48:34

Call Timeline 14
2025-10-10 17:37:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 17:37:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:37:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:37:44
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:37:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 17:37:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 17:43:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=37d79ce7-fce4-457a-b5c7-383a12211aea}
2025-10-10 17:43:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=37d79ce7-fce4-457a-b5c7-383a12211aea}
2025-10-10 17:43:34
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 17:43:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=37d79ce7-fce4-457a-b5c7-383a12211aea}
2025-10-10 17:49:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=958bca50-a0b7-4492-8c52-1775900cac76}
2025-10-10 17:49:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=958bca50-a0b7-4492-8c52-1775900cac76}
2025-10-10 17:49:34
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 17:49:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=958bca50-a0b7-4492-8c52-1775900cac76}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 12:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T12:07:09.8742, scheduled_at=2025-10-10T12:07:09.874175, custom_extractions=null, telephony_data={duration=0.0, to_number=+917837193584, provider_call_id=a3f59321-3e27-46bb-92cb-ddd82a1fe79d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917837193584, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 17:26:36, callback_request_id=null, is_callback=null, fullName=BANDHANJIT, resume_review_id=68e8f41b18c34103788d4e8d, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized but could benefit from clearer section headings. Including a summary or objective section could make the document more comprehensive., score=62, readability=The readability is hampered by inconsistent alignment and spacing issues, which may confuse readers. Consider using consistent fonts and sizes to enhance clarity., essentialSectionsPresence=The Education and Experience sections are included, but the sequence could better highlight recent positions first. Skills and languages sections add value but would benefit from increased specificity., scale=100}, atsReadabilityScore={feedback=The resume largely adheres to ATS-friendly formats but could further optimize keyword usage. Ensuring all relevant keywords match the targeted job descriptions will improve ATS performance., score=65, scale=100, keyElementsReadableByATS=Key sections such as Contact Information and Experience are present and generally readable by ATS. However, missing keywords relevant to Social Studies can hinder the system's ability to match the resume to appropriate positions.}, impact={feedback=The resume lacks quantifiable achievements, which diminishes its impact. Adding metrics or specific outcomes would greatly enhance the strength of the roles portrayed., score=58, spellCheck=There are several spelling errors and typos that distract from the professional tone. Performing a thorough spell check will improve credibility., bulletPointsUsage=Bullet points are used but some are too vague. More precise and active bullet points could make the description more effective., weakActionVerbs=The use of generic verbs weakens some sections. Stronger, more varied verbs would convey achievements more effectively., scale=100, quantifyingImpact=There is minimal quantification of impact in the descriptions, leaving the results of actions unclear. Adding numbers or statistics to showcase achievements is recommended., repetitionAvoidance=There is noticeable repetition in verbs used across different jobs. Varying the language can create a more engaging narrative., accomplishmentLanguage=There's little emphasis on accomplishments or direct results, making roles seem less proactive. Highlighting challenges overcome and successes can improve this.}, crispness={feedback=The resume is longer than necessary given the work experience level, potentially overwhelming to the reader. Conciseness is key to maintaining the reader's attention. , resumeLength=At over two pages, this resume could be condensed to one or one-and-a-half pages to enhance digestibility. Focus on key accomplishments rather than detailed descriptions of every role., score=55, bulletPointsCount=There are a substantial number of bullet points that over-describe certain roles. Select the most impactful achievements to include., fillerWords=Several sections contain filler words that add little value to the resume. Eliminating unnecessary words will enhance clarity., bulletPointLength=Some bullet points extend to multiple lines, which reduces clarity and impact. Shortening these to one line will improve readability., scale=100}, qualityAddOn={feedback=The resume does a good job avoiding buzzwords but could ensure more consistent date formatting. Use of active voice is present but not consistent enough., score=60, buzzwordsCliches=The resume generally avoids clichés but relies on broad terms like 'enthusiastic'. More specific language could convey a clearer message., datesFormatting=Dates are formatted inconsistently, which can confuse readers. Adhering to a single format, such as MM/YYYY, throughout would enhance clarity., activeVoice=The use of active voice is sporadic. 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