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Call Details

Bolna ID: 60986d7e-2e9e-4ae3-86ce-3b73ef835e5a

Phone: +919510137123

From: N/A

Status: completed

Processing: COMPLETED

Duration: 12.30s

Cost: ₹1.61

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-10 17:08:10

Last Retry At:
2025-10-10 17:08:10

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-10 17:06:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 17:06:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:06:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:06:29
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 17:06:59
COMPLETED MAIN
CALLBACK_UPDATE
₹1.11
Duration: 12.30s
2025-10-10 17:07:05
COMPLETED MAIN
CALLBACK_UPDATE
₹1.61
Duration: 12.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Engaged, disposition_3=Initial Inquiry}}}
2025-10-10 17:08:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 17:08:10}
Call History (Raw Callbacks) 5 

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user:  और बिजली कैसी है
assistant:  Haan, batao kya baat karni thi resume ke baare mein? Job change ya resume update?
, updated_at=2025-10-10T11:37:05.084025, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:37:05, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can help. The user responds in Hindi, asking about the electricity situation. The agent then shifts the topic back to the user's resume, inquiring whether they want to discuss a job change or an update to their resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Customer Engaged", "disposition_3": "Initial Inquiry"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Engaged, disposition_3=Initial Inquiry}}}, smart_status=dropped, conversation_duration=12.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.199938, provider_connected=false}, transcriber_duration=12.199938, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=40}, azure_gpt-4_1-mini={output=26, input=1842}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=40, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=26, input=1842, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1950, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=completed}

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.11, batch_id=null, cost_breakdown={synthesizer=0.81, transcriber=0.187, synthesizer_breakdown={welcome_message=0, conversation=0.81}, llm=0.111, platform=0, transcriber_breakdown={analytics=0, conversation=0.187}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.078, hangup=0.029}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  और बिजली कैसी है
assistant:  Haan, batao kya baat karni thi resume ke baare mein? Job change ya resume update?
, updated_at=2025-10-10T11:36:54.88212, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:54, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can help. The user responds in Hindi, asking about the electricity situation. The agent then shifts the topic back to the user's resume, inquiring whether they want to discuss a job change or an update to their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=12.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.199938, provider_connected=false}, transcriber_duration=12.199938, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=40}, azure_gpt-4_1-mini={output=26, input=1842}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=40, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=26, input=1842, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1950, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=call-disconnected}

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{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:36:13.389757, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:13, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=ringing}

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Context Details 
{recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}