Call Details

Bolna ID: bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd

Phone: +919510137123

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 16:54:09

Ended:
Not set

Last Processed:
2025-10-10 17:08:09

Last Retry At:
2025-10-10 17:08:09

Next Retry Scheduled:
2025-10-10 17:05:44

Next Call Scheduled:
2025-10-10 17:05:44

Call Timeline 18
2025-10-10 16:54:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 16:54:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:54:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:54:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:54:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 16:54:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 17:00:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e}
2025-10-10 17:00:44
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e}
2025-10-10 17:00:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 17:00:44
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e}
2025-10-10 17:06:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a}
2025-10-10 17:06:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a}
2025-10-10 17:06:59
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, reason=Retry attempt succeeded}
2025-10-10 17:06:59
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a}
2025-10-10 17:07:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a}
2025-10-10 17:07:06
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, reason=Retry attempt succeeded}
2025-10-10 17:07:06
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a}
2025-10-10 17:08:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 17:08:09}
Call History (Raw Callbacks) 11

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.61, batch_id=null, cost_breakdown={synthesizer=0.81, transcriber=0.187, synthesizer_breakdown={welcome_message=0, conversation=0.81}, llm=0.111, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.187}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.078, hangup=0.029}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=13.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/758f37a6-ed57-425f-bed6-36e449241e4c.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  और बिजली कैसी है
assistant:  Haan, batao kya baat karni thi resume ke baare mein? Job change ya resume update?
, updated_at=2025-10-10T11:37:05.084025, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:37:05, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can help. The user responds in Hindi, asking about the electricity situation. The agent then shifts the topic back to the user's resume, inquiring whether they want to discuss a job change or an update to their resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Customer Engaged", "disposition_3": "Initial Inquiry"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Engaged, disposition_3=Initial Inquiry}}}, smart_status=dropped, conversation_duration=12.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.199938, provider_connected=false}, transcriber_duration=12.199938, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=40}, azure_gpt-4_1-mini={output=26, input=1842}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=40, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=26, input=1842, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1950, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=completed}

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.11, batch_id=null, cost_breakdown={synthesizer=0.81, transcriber=0.187, synthesizer_breakdown={welcome_message=0, conversation=0.81}, llm=0.111, platform=0, transcriber_breakdown={analytics=0, conversation=0.187}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.078, hangup=0.029}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  और बिजली कैसी है
assistant:  Haan, batao kya baat karni thi resume ke baare mein? Job change ya resume update?
, updated_at=2025-10-10T11:36:54.88212, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:54, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can help. The user responds in Hindi, asking about the electricity situation. The agent then shifts the topic back to the user's resume, inquiring whether they want to discuss a job change or an update to their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=12.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=12.199938, provider_connected=false}, transcriber_duration=12.199938, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=40}, azure_gpt-4_1-mini={output=26, input=1842}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=40, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=26, input=1842, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1950, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=call-disconnected}

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:36:28.826881, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:28, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=in-progress}

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:36:13.389757, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:13, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=ringing}

{created_at_str=2025-10-10 11:36:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:36:10.109775, scheduled_at=2025-10-10T11:36:10.109726, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=30c8a7d1-e056-481f-9f6e-096559615657, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:36:10.942013, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:36:10, id=60986d7e-2e9e-4ae3-86ce-3b73ef835e5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:36:10, status=initiated}

{created_at_str=2025-10-10 11:30:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:30:09.935642, scheduled_at=2025-10-10T11:30:09.935604, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=4edda567-4022-426b-9629-bf6bbc57f4aa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:30:44.282007, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:30:44, id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:30:09, status=busy}

{created_at_str=2025-10-10 11:30:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:30:09.935642, scheduled_at=2025-10-10T11:30:09.935604, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=4edda567-4022-426b-9629-bf6bbc57f4aa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:30:15.151012, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:30:15, id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:30:09, status=ringing}

{created_at_str=2025-10-10 11:30:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:30:09.935642, scheduled_at=2025-10-10T11:30:09.935604, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=4edda567-4022-426b-9629-bf6bbc57f4aa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:30:12.490677, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:30:12, id=3477d9c5-7272-4ffc-9ee9-e040e9fc805e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:30:09, status=initiated}

{created_at_str=2025-10-10 11:24:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:24:10.860339, scheduled_at=2025-10-10T11:24:10.860293, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=2b20eb4a-060d-4a09-a2b9-ce2df6abe44e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:43:14, callback_request_id=null, is_callback=null, fullName=ROHIT, resume_review_id=68e8ea1218c34103788d4d2e, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is organized with sections like Experience and Education, however, the use of personal data and hobbies is unnecessary. The Education and Experience sections could be better structured for easy readability, following a reverse chronological order, which currently, they do not., score=68, readability=The resume is somewhat readable, yet cluttered with too much non-essential personal information, which reduces its effectiveness. Cleaning up these sections and focusing more on the key accomplishments can improve clarity and readability significantly., essentialSectionsPresence=The resume includes essential sections such as Experience and Education, which are vital for illustrating the candidate's qualifications. However, the inclusion of Personal Data and Assurance sections are not typical in modern resumes and should be reconsidered., scale=100}, atsReadabilityScore={feedback=The resume has potential for ATS passability but could be improved by structuring and labeling key sections properly. Including more industry-specific keywords aligned with the desired role is advisable., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact details are present, yet structuring enhancements for elements like professional experiences would benefit ATS readability. Ensuring all details align correctly in a standardized format aids system parsing.}, impact={feedback=The resume uses bullet points but lacks quantified impact statements, which weakens its effectiveness. To strengthen the impact, incorporate more numbers and active language to clearly convey accomplishments and contributions., score=60, spellCheck=There are minor spelling and grammatical errors present, particularly in the lack of proper space between words. Conducting a thorough spell check and grammar review will enhance professionalism., bulletPointsUsage=Bullet points are used to list responsibilities, but they could be more concise and impactful by adding direct achievements or results. More quantified accomplishments would provide stronger appeal to hiring managers., weakActionVerbs=Some responsibilities are described using weaker action verbs, which diminishes impact. Replacing these with stronger action verbs like 'spearheaded,' 'optimized,' or 'innovated' would better showcase capabilities., scale=100, quantifyingImpact=The resume does not effectively use quantifiable metrics, which is a missed opportunity to demonstrate impact. Including percentages, numbers, and specific results would enhance the resume's persuasive power., repetitionAvoidance=There is notable repetition, particularly in the responsibilities and duties repeated across various jobs. Streamlining the information to avoid redundancy will emphasize the candidate's strengths more effectively., accomplishmentLanguage=The language is not sufficiently oriented towards achievements; it focuses more on duties than outcomes. Shifting to a results-driven narrative will articulate the candidate's value proposition clearly.}, crispness={feedback=The resume's length is reasonable, but the content is overly verbose with fillers and dense with minor details. Condensing sections and focusing more on core competencies will improve its crispness., resumeLength=The resume maintains an appropriate length but is dense and could convey information more efficiently with condensing. Ensuring brevity while maintaining depth will make it less overwhelming., score=56, bulletPointsCount=There are substantial bullet points, but they tend to provide a listing of duties rather than impactful accomplishments. Revising these for conciseness can enhance clarity and impact., fillerWords=Numerous filler words detract from the resume’s crispness; removing these to keep statements direct will increase effectiveness. Avoiding excessive detail will streamline communication of vital qualifications., bulletPointLength=The bullet points are occasionally too lengthy, obscuring the main takeaways. Shortened and more pointed bullet points are recommended to sharpen focus on key achievements., scale=100}, qualityAddOn={feedback=Inconsistencies exist in the style, such as date formats and usage of personal pronouns, which affect overall professionalism. Ensuring a consistent style and structure will improve this aspect of the resume., score=62, buzzwordsCliches=The resume uses some clichéd terms which could be replaced with specific instances to demonstrate the candidate’s value. Avoiding these in favor of more personalized language enhances appeal., datesFormatting=Inconsistent formatting of dates throughout the resume results in a less professional appearance. Standardizing date formats is essential for maintaining consistency and improving readability., activeVoice=Much of the language uses passive constructions, which weakens impact. Transitioning to an active voice will more clearly convey actions and accomplishments., scale=100, personalPronounsUsage=Personal pronouns are used in some sections, which is generally not recommended in resumes. Removing these can create a more professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:24:40.504603, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:24:40, id=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:24:10, status=busy}

{created_at_str=2025-10-10 11:24:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:24:10.860339, scheduled_at=2025-10-10T11:24:10.860293, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=2b20eb4a-060d-4a09-a2b9-ce2df6abe44e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:43:14, callback_request_id=null, is_callback=null, fullName=ROHIT, resume_review_id=68e8ea1218c34103788d4d2e, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is organized with sections like Experience and Education, however, the use of personal data and hobbies is unnecessary. The Education and Experience sections could be better structured for easy readability, following a reverse chronological order, which currently, they do not., score=68, readability=The resume is somewhat readable, yet cluttered with too much non-essential personal information, which reduces its effectiveness. Cleaning up these sections and focusing more on the key accomplishments can improve clarity and readability significantly., essentialSectionsPresence=The resume includes essential sections such as Experience and Education, which are vital for illustrating the candidate's qualifications. However, the inclusion of Personal Data and Assurance sections are not typical in modern resumes and should be reconsidered., scale=100}, atsReadabilityScore={feedback=The resume has potential for ATS passability but could be improved by structuring and labeling key sections properly. Including more industry-specific keywords aligned with the desired role is advisable., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact details are present, yet structuring enhancements for elements like professional experiences would benefit ATS readability. Ensuring all details align correctly in a standardized format aids system parsing.}, impact={feedback=The resume uses bullet points but lacks quantified impact statements, which weakens its effectiveness. To strengthen the impact, incorporate more numbers and active language to clearly convey accomplishments and contributions., score=60, spellCheck=There are minor spelling and grammatical errors present, particularly in the lack of proper space between words. Conducting a thorough spell check and grammar review will enhance professionalism., bulletPointsUsage=Bullet points are used to list responsibilities, but they could be more concise and impactful by adding direct achievements or results. More quantified accomplishments would provide stronger appeal to hiring managers., weakActionVerbs=Some responsibilities are described using weaker action verbs, which diminishes impact. Replacing these with stronger action verbs like 'spearheaded,' 'optimized,' or 'innovated' would better showcase capabilities., scale=100, quantifyingImpact=The resume does not effectively use quantifiable metrics, which is a missed opportunity to demonstrate impact. Including percentages, numbers, and specific results would enhance the resume's persuasive power., repetitionAvoidance=There is notable repetition, particularly in the responsibilities and duties repeated across various jobs. Streamlining the information to avoid redundancy will emphasize the candidate's strengths more effectively., accomplishmentLanguage=The language is not sufficiently oriented towards achievements; it focuses more on duties than outcomes. Shifting to a results-driven narrative will articulate the candidate's value proposition clearly.}, crispness={feedback=The resume's length is reasonable, but the content is overly verbose with fillers and dense with minor details. Condensing sections and focusing more on core competencies will improve its crispness., resumeLength=The resume maintains an appropriate length but is dense and could convey information more efficiently with condensing. Ensuring brevity while maintaining depth will make it less overwhelming., score=56, bulletPointsCount=There are substantial bullet points, but they tend to provide a listing of duties rather than impactful accomplishments. Revising these for conciseness can enhance clarity and impact., fillerWords=Numerous filler words detract from the resume’s crispness; removing these to keep statements direct will increase effectiveness. Avoiding excessive detail will streamline communication of vital qualifications., bulletPointLength=The bullet points are occasionally too lengthy, obscuring the main takeaways. Shortened and more pointed bullet points are recommended to sharpen focus on key achievements., scale=100}, qualityAddOn={feedback=Inconsistencies exist in the style, such as date formats and usage of personal pronouns, which affect overall professionalism. Ensuring a consistent style and structure will improve this aspect of the resume., score=62, buzzwordsCliches=The resume uses some clichéd terms which could be replaced with specific instances to demonstrate the candidate’s value. Avoiding these in favor of more personalized language enhances appeal., datesFormatting=Inconsistent formatting of dates throughout the resume results in a less professional appearance. Standardizing date formats is essential for maintaining consistency and improving readability., activeVoice=Much of the language uses passive constructions, which weakens impact. Transitioning to an active voice will more clearly convey actions and accomplishments., scale=100, personalPronounsUsage=Personal pronouns are used in some sections, which is generally not recommended in resumes. Removing these can create a more professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:24:13.979868, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:24:13, id=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:24:10, status=ringing}

{created_at_str=2025-10-10 11:24:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T11:24:10.860339, scheduled_at=2025-10-10T11:24:10.860293, custom_extractions=null, telephony_data={duration=0.0, to_number=+919510137123, provider_call_id=2b20eb4a-060d-4a09-a2b9-ce2df6abe44e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:43:14, callback_request_id=null, is_callback=null, fullName=ROHIT, resume_review_id=68e8ea1218c34103788d4d2e, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is organized with sections like Experience and Education, however, the use of personal data and hobbies is unnecessary. The Education and Experience sections could be better structured for easy readability, following a reverse chronological order, which currently, they do not., score=68, readability=The resume is somewhat readable, yet cluttered with too much non-essential personal information, which reduces its effectiveness. Cleaning up these sections and focusing more on the key accomplishments can improve clarity and readability significantly., essentialSectionsPresence=The resume includes essential sections such as Experience and Education, which are vital for illustrating the candidate's qualifications. However, the inclusion of Personal Data and Assurance sections are not typical in modern resumes and should be reconsidered., scale=100}, atsReadabilityScore={feedback=The resume has potential for ATS passability but could be improved by structuring and labeling key sections properly. Including more industry-specific keywords aligned with the desired role is advisable., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact details are present, yet structuring enhancements for elements like professional experiences would benefit ATS readability. Ensuring all details align correctly in a standardized format aids system parsing.}, impact={feedback=The resume uses bullet points but lacks quantified impact statements, which weakens its effectiveness. To strengthen the impact, incorporate more numbers and active language to clearly convey accomplishments and contributions., score=60, spellCheck=There are minor spelling and grammatical errors present, particularly in the lack of proper space between words. Conducting a thorough spell check and grammar review will enhance professionalism., bulletPointsUsage=Bullet points are used to list responsibilities, but they could be more concise and impactful by adding direct achievements or results. More quantified accomplishments would provide stronger appeal to hiring managers., weakActionVerbs=Some responsibilities are described using weaker action verbs, which diminishes impact. Replacing these with stronger action verbs like 'spearheaded,' 'optimized,' or 'innovated' would better showcase capabilities., scale=100, quantifyingImpact=The resume does not effectively use quantifiable metrics, which is a missed opportunity to demonstrate impact. Including percentages, numbers, and specific results would enhance the resume's persuasive power., repetitionAvoidance=There is notable repetition, particularly in the responsibilities and duties repeated across various jobs. Streamlining the information to avoid redundancy will emphasize the candidate's strengths more effectively., accomplishmentLanguage=The language is not sufficiently oriented towards achievements; it focuses more on duties than outcomes. Shifting to a results-driven narrative will articulate the candidate's value proposition clearly.}, crispness={feedback=The resume's length is reasonable, but the content is overly verbose with fillers and dense with minor details. Condensing sections and focusing more on core competencies will improve its crispness., resumeLength=The resume maintains an appropriate length but is dense and could convey information more efficiently with condensing. Ensuring brevity while maintaining depth will make it less overwhelming., score=56, bulletPointsCount=There are substantial bullet points, but they tend to provide a listing of duties rather than impactful accomplishments. Revising these for conciseness can enhance clarity and impact., fillerWords=Numerous filler words detract from the resume’s crispness; removing these to keep statements direct will increase effectiveness. Avoiding excessive detail will streamline communication of vital qualifications., bulletPointLength=The bullet points are occasionally too lengthy, obscuring the main takeaways. Shortened and more pointed bullet points are recommended to sharpen focus on key achievements., scale=100}, qualityAddOn={feedback=Inconsistencies exist in the style, such as date formats and usage of personal pronouns, which affect overall professionalism. Ensuring a consistent style and structure will improve this aspect of the resume., score=62, buzzwordsCliches=The resume uses some clichéd terms which could be replaced with specific instances to demonstrate the candidate’s value. Avoiding these in favor of more personalized language enhances appeal., datesFormatting=Inconsistent formatting of dates throughout the resume results in a less professional appearance. Standardizing date formats is essential for maintaining consistency and improving readability., activeVoice=Much of the language uses passive constructions, which weakens impact. Transitioning to an active voice will more clearly convey actions and accomplishments., scale=100, personalPronounsUsage=Personal pronouns are used in some sections, which is generally not recommended in resumes. Removing these can create a more professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:24:12.536133, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:24:12, id=bb443ae6-9ad3-4dc1-8a8f-e2d801e3c9fd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:24:10, status=initiated}
Context Details
{recipient_phone_number=+919510137123, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:43:14, callback_request_id=null, is_callback=null, fullName=ROHIT, resume_review_id=68e8ea1218c34103788d4d2e, parentBolnaId=null, attemptType=null}, resume_review_id=null}