Call Details

Bolna ID: 68621f36-68cf-4eda-b828-31e829ccad1f

Phone: +919673840917

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 27.70s

Cost: ₹4.71

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-10 16:34:08

Ended:
Not set

Last Processed:
2025-10-10 16:37:09

Last Retry At:
2025-10-10 16:37:09

Next Retry Scheduled:
2025-10-10 16:40:06

Next Call Scheduled:
2025-10-10 16:40:06

Call Timeline 10
2025-10-10 16:34:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 16:34:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:34:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:34:24
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:35:06
COMPLETED MAIN
CALLBACK_UPDATE
₹4.21
Duration: 27.70s
2025-10-10 16:35:06
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-10 16:35:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 16:35:13
COMPLETED MAIN
CALLBACK_UPDATE
₹4.71
Duration: 27.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Back, disposition_2=Customer Busy, disposition_3=Will Get Back}}}
2025-10-10 16:37:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-10 16:37:09}
2025-10-10 16:37:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 16:37:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Devika, this is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes no no
assistant:  No worries
user:  i'm little bit busy
assistant:  What time can I call you back today or tomorrow, Devika?
user:  oh i will get back to you
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user:  hello
assistant:  Hi Devika, this is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes no no
assistant:  No worries
user:  i'm little bit busy
assistant:  What time can I call you back today or tomorrow, Devika?
user:  oh i will get back to you
assistant:   Sure, Devika. Just let me know when you're free. Meanwhile, did you
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Statements like 'increased engagement by 20%' should punctuate each role.}, crispness={feedback=The resume's crispness is undermined by lengthy bullet points and occasional filler words, which detract from its overall impact. A more concise presentation would enhance the document's clarity and efficiency., resumeLength=The resume length is appropriate, spanning two pages, but the content could be compressed to eliminate redundancy and focus on key achievements., score=50, bulletPointsCount=There is a moderate count of bullet points throughout the resume, but they need to be more streamlined to focus on impactful accomplishments rather than generic responsibilities., fillerWords=The content contains filler words that can be omitted to create a more direct and assertive tone. 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Shifting to active voice throughout would make the achievements and skills more engaging., scale=100, personalPronounsUsage=There is no use of personal pronouns, which aligns well with professional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:04:14.842513, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:04:14, id=68621f36-68cf-4eda-b828-31e829ccad1f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:04:10, status=ringing}

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However, some minor inconsistencies in formatting, such as bullet alignment, could disrupt uniformity., score=68, readability=Readability is generally good with clear headers and sections. Enhancements can be made by ensuring bullet points start with action verbs consistently to improve scannability., essentialSectionsPresence=The resume includes essential sections such as Professional Summary, Key Skills, Professional Experience, and Education. However, the placement of the Certifications section is less traditional and could be integrated more smoothly., scale=100}, atsReadabilityScore={feedback=The resume is moderately optimized for ATS readability, capturing most necessary elements. Enhancement opportunities include improved keyword optimization pertinent to desired roles., score=64, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and professional titles are clearly readable by ATS. Incorporating additional industry-specific keywords would improve parsing efficiency.}, impact={feedback=The resume's impact is diluted by the lack of concrete, quantifiable achievements, making it less persuasive. There's a significant opportunity to strengthen it using metrics and more compelling action verbs., score=56, spellCheck=Spelling is generally accurate; nonetheless, small typographical inconsistencies were noted, which should be refined for a polished finish., bulletPointsUsage=While bullet points are used correctly to break up the text, their effectiveness is limited due to the overuse of similar verbs like 'managed' and 'created'. Varied language would help enhance distinction., weakActionVerbs=The resume occasionally relies on weaker verbs, such as 'use' and 'handle', which should be replaced with stronger alternatives like 'optimize' or 'strategize' for better impact., scale=100, quantifyingImpact=Quantitative data is insufficiently utilized; specific results or impacts like 'improved customer satisfaction' or 'increased conversion rates by X%' would provide stronger evidence of success., repetitionAvoidance=Repetitive phrases, especially around campaign management and client communication, weaken the dynamic tone of the resume. Diversifying the action verbs would create a more engaging read., accomplishmentLanguage=Accomplishment-oriented language is present but lacks depth due to the absence of quantifiable outcomes. Statements like 'increased engagement by 20%' should punctuate each role.}, crispness={feedback=The resume's crispness is undermined by lengthy bullet points and occasional filler words, which detract from its overall impact. A more concise presentation would enhance the document's clarity and efficiency., resumeLength=The resume length is appropriate, spanning two pages, but the content could be compressed to eliminate redundancy and focus on key achievements., score=50, bulletPointsCount=There is a moderate count of bullet points throughout the resume, but they need to be more streamlined to focus on impactful accomplishments rather than generic responsibilities., fillerWords=The content contains filler words that can be omitted to create a more direct and assertive tone. Streamlining the language would ensure the content is more compelling to readers., bulletPointLength=Bullet points are often too lengthy, describing detailed processes that can be summarized to highlight outcomes and responsibilities succinctly., scale=100}, qualityAddOn={feedback=The resume employs a professional tone but is tainted by generic buzzwords and inconsistent formatting. Enhancing specificity and maintaining consistency can markedly improve its professional impact., score=58, buzzwordsCliches=Buzzwords such as 'detail-oriented' and 'team player' appear frequently, which can be replaced by specific examples of achievements and effectiveness., datesFormatting=The dates are formatted inconsistently, sometimes using month and year, other times not; a uniform approach such as MM/YYYY is recommended for clarity., activeVoice=The resume predominantly uses passive voice. Shifting to active voice throughout would make the achievements and skills more engaging., scale=100, personalPronounsUsage=There is no use of personal pronouns, which aligns well with professional resume standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T11:04:12.523917, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 11:04:12, id=68621f36-68cf-4eda-b828-31e829ccad1f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 11:04:10, status=initiated}
Context Details
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