Call Details

Bolna ID: f6903d2c-955d-4c6f-8936-7b2005ac4d3a

Phone: +918897644007

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 48.00s

Cost: ₹10.35

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-10 16:21:10

Ended:
Not set

Last Processed:
2025-10-10 16:24:09

Last Retry At:
2025-10-10 16:24:09

Next Retry Scheduled:
2025-10-10 16:27:24

Next Call Scheduled:
2025-10-10 16:27:24

Call Timeline 10
2025-10-10 16:21:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 16:21:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:21:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:21:24
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:22:24
COMPLETED MAIN
CALLBACK_UPDATE
₹9.35
Duration: 48.00s
2025-10-10 16:22:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-10 16:22:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 16:22:31
COMPLETED MAIN
CALLBACK_UPDATE
₹10.35
Duration: 48.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Customer has already purchased, disposition_2=Has active plan, disposition_3=}}}
2025-10-10 16:24:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-10 16:24:09}
2025-10-10 16:24:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 16:24:09}
Call History (Raw Callbacks) 5

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user:  hello
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user:  i'm listening please go ahead
assistant:  Thanks, DINESH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i already took a plan from your side i paid for it
assistant:  Oh, that’s great
user:  your team shared a resume
assistant:  That’s good to hear
user:  that same resume
assistant:   Got it, DINESH. Are you getting
user:  that same resume i checked with your system
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user:  hello
assistant:  Hi DINESH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  i'm listening please go ahead
assistant:  Thanks, DINESH! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i already took a plan from your side i paid for it
assistant:  Oh, that’s great
user:  your team shared a resume
assistant:  That’s good to hear
user:  that same resume
assistant:   Got it, DINESH. Are you getting
user:  that same resume i checked with your system
assistant:   I see, DINESH. Your resume
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Context Details
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