Call Details

Bolna ID: 5f2b123d-dcdc-4bf3-852f-466841fbe831

Phone: +918306901434

From: +918035316264

Status: failed

Processing: FAILED

Duration: 216.20s

Cost: ₹36.07

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-10 16:14:08

Ended:
Not set

Last Processed:
2025-10-10 16:18:09

Last Retry At:
2025-10-10 16:18:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 9
2025-10-10 16:14:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 16:14:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:14:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:14:24
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 16:16:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-10 16:16:08}
2025-10-10 16:18:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 16:18:09}
2025-10-10 16:18:16
COMPLETED MAIN
CALLBACK_UPDATE
₹32.07
Duration: 216.20s
2025-10-10 16:18:20
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=follow-up discussion with Senior Resume Expert, callback_id=68e8e47439dede6e5ba03063, scheduled_for=2025-10-10T16:48:20.232272268}
2025-10-10 16:18:22
COMPLETED MAIN
CALLBACK_UPDATE
₹36.07
Duration: 216.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled, disposition_3=Monday}}}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-10 10:44:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=36.07, batch_id=null, cost_breakdown={synthesizer=28.35, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=28.35}, llm=3.7169999999999996, transfer_cost=0.0, platform=4.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.021, extraction=0, conversation=2.863, hangup=0.833}}, created_at=2025-10-10T10:44:09.759515, scheduled_at=2025-10-10T10:44:09.759491, custom_extractions=null, telephony_data={duration=217.0, to_number=+918306901434, provider_call_id=46b4ff52-de17-40f6-b9b8-153cf0ee419b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/e3d41271-846b-4e0a-810d-981d75b9e1f6.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume maintains basic readability, but the formatting could be more streamlined to enhance clarity. Essential sections like Experience and Education are present but should be reorganized to follow a reverse chronological order., score=65, readability=The clarity of text is acceptable, but the use of sections could be better spaced for improved readability. Some of the text uses inconsistent or superfluous language that could be refined for efficiency., essentialSectionsPresence=The essential sections such as Career Objective, Summary, Experience, and Education are present. The skill and certification sections could be better placed to improve visibility and impact., scale=100}, atsReadabilityScore={feedback=The resume follows a fairly ATS-friendly structure, but improvements can be made by incorporating more keywords specific to the testing and QA field. Ensuring clear section titles and bullet-point organization will enhance readability by ATS., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and professional history are present and readable. However, enhancing the keyword density related to specific software and testing methodologies will increase ATS compatibility.}, impact={feedback=The resume lacks substantial quantifiable achievements and relies on descriptive accomplishments. Stronger emphasis on direct outcomes and quantifiable achievements is needed to improve impact., score=58, spellCheck=The resume appears free of obvious spelling errors, suggesting a good level of proofreading. Continued attention to spelling will maintain a professional presentation., bulletPointsUsage=The resume uses bullet points extensively, which helps break down information. However, they often lack specificity in showcasing achievements in a measurable way., weakActionVerbs=The resume often employs weak action verbs. Improving verb strength can significantly bolster the perception of the candidate's effectiveness in previous roles., scale=100, quantifyingImpact=There is a general absence of quantifiable results, which reduces the resume's impact. Including metrics or percentages could significantly enhance the perceived effectiveness of past roles., repetitionAvoidance=Some repetition, particularly of testing processes and tools, can be noticed throughout the document. There's a need to reduce redundancy to maintain reader interest and highlight unique accomplishments., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, focusing more on responsibilities than outcomes. A shift towards more dynamic, results-oriented phrasing would be beneficial.}, crispness={feedback=The resume's length and detail are excessive given the roles reflected, which dilutes the key strengths. A more concise presentation focusing on main achievements would improve the resume's crispness., resumeLength=The resume spans several years of experience but could benefit from condensing to fit two pages comfortably. Removing repetitive or overly detailed information will help maintain reader engagement., score=55, bulletPointsCount=There are numerous bullet points within each section, sometimes obscuring key achievements. Limiting each section to the most impactful points will enhance focus., fillerWords=The document contains filler words and phrases that do not add substantial value. Eliminating these will tighten the resume and enhance its precision and readability., bulletPointLength=Several bullet points are overly verbose, making it difficult to quickly identify key skills. Shortening each point to focus on specific outcomes or skills would improve clarity., scale=100}, qualityAddOn={feedback=Certain sections contain buzzwords or cliches, which could be replaced with specific achievements or skills. Consistent use of dates and less reliance on career cliches will improve the resume quality., score=62, buzzwordsCliches=Terms like 'dynamic environment' and 'team collaboration' feel vague and should be replaced with specific examples of accomplishments or scenarios. Focusing on unique details will enhance engagement., datesFormatting=The date formatting is inconsistent, with some sections lacking a clear timeframe. Ensuring all dates are presented in a uniform manner will aid clarity and professionalism., activeVoice=While the resume generally employs the active voice, there are sections where passive constructions weaken the message. Shifting to a more active voice will strengthen the resume's impact., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided, aligning well with professional resume guidelines. Maintaining third-person perspective keeps a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SHAIKH?
user:  hello
assistant:  Hi SHAIKH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  actually i'm looking
assistant:  Great! We have your experience as ten years, is that correct?
user:  no six years and nine months
assistant:   Thanks for that
user:  relevant and overall eight years and five
assistant:   Thanks for sharing, SHAIKH. What kind of roles are you targeting?
user:  software testing mostly like i have experience in manual testing and
assistant:   Got it, software
user:  more than one year of experience in automation testing
assistant:   That’s a good mix! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  hello
assistant:  Hey SHAIKH, just checking—are you familiar with ATS and how it can affect your resume getting noticed?
user:  no no
assistant:   No worries! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  what's your name
assistant:   I’m Anita from Outspark Resume Services. How about we talk about how to get your resume noticed more?
user:  like
assistant:    I see
user:  you are providing service for resume building or
assistant:   Yes
user:  or job related
assistant:    We focus on resume building and making your profile ATS-friendly so you get more interview calls. It’s all about helping you land the right job faster. Interested?
user:  yeah like but how it works
assistant: We create ten ATS- friendly resumes tailored to different roles you want. Plus, cover letters and interview prep kits. It boosts your chances with recruiters
user:  so you will share all this to me
assistant:  Yes
user:  all the cover letters and resume
assistant:   Exactly, SHAIKH! You get ten resumes, ten cover letters, and interview prep kits—all customized for your job goals. Plus, lifetime access to edit and download anytime. Sounds good?
user:  okay then
assistant:   Awesome! This full package is usually over ten thousand rupees, but right now, we’re offering it for just two thousand plus GST. Want me to send you the payment link?
user:  actually the cost is too high
assistant:   I get it, SHAIKH. But think about it—this package boosts your chances for multiple jobs, not just one. It’s an investment in landing the right role faster. Can I share the link so you can decide?
user:  no no like i will think about it and like know
assistant:    I understand, SHAIKH. When would be a good time for me to call you back to discuss this with a Senior Resume Expert?
user:  monday
assistant:  Great, SHAIKH! What time on Monday works best for you?
user:  एक minute
assistant:    बिलकुल, SHAIKH, मैं यहीं हूँ, जब भी आप तैयार हों बताइए।
user:  okay
assistant:   Perfect! I’ll call you Monday then. Meanwhile, if you have any questions, just ping me.
assistant: Call will now disconnect
, updated_at=2025-10-10T10:48:21.22013, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:48:21, id=5f2b123d-dcdc-4bf3-852f-466841fbe831, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to SHAIKH to discuss his resume and job search. SHAIKH confirmed he is looking for a job change and provided details about his experience in software testing, including manual and automation testing. Anita explained the importance of having an ATS-friendly resume, which is crucial for getting noticed by HR systems.

Anita offered a service that includes creating ten tailored resumes, cover letters, and interview prep kits, all aimed at improving SHAIKH's chances of landing a job. The package was priced at two thousand rupees plus GST, but SHAIKH expressed that the cost was too high and needed time to think about it. Anita suggested following up with a Senior Resume Expert and scheduled a call for Monday. The conversation ended with SHAIKH agreeing to the follow-up., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Follow-up", "disposition_2": "Scheduled", "disposition_3": "Monday"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled, disposition_3=Monday}}}, smart_status=rescheduled, conversation_duration=216.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2853, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2835, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=172, input=758}, azure_gpt-4_1-mini={output=676, input=68859}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=172, input=758, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=676, input=68859, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=55538, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:44:09, status=completed}

{created_at_str=2025-10-10 10:44:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=32.07, batch_id=null, cost_breakdown={synthesizer=28.35, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=28.35}, llm=3.7169999999999996, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.021, extraction=0, conversation=2.863, hangup=0.833}}, created_at=2025-10-10T10:44:09.759515, scheduled_at=2025-10-10T10:44:09.759491, custom_extractions=null, telephony_data={duration=0.0, to_number=+918306901434, provider_call_id=46b4ff52-de17-40f6-b9b8-153cf0ee419b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume maintains basic readability, but the formatting could be more streamlined to enhance clarity. Essential sections like Experience and Education are present but should be reorganized to follow a reverse chronological order., score=65, readability=The clarity of text is acceptable, but the use of sections could be better spaced for improved readability. Some of the text uses inconsistent or superfluous language that could be refined for efficiency., essentialSectionsPresence=The essential sections such as Career Objective, Summary, Experience, and Education are present. The skill and certification sections could be better placed to improve visibility and impact., scale=100}, atsReadabilityScore={feedback=The resume follows a fairly ATS-friendly structure, but improvements can be made by incorporating more keywords specific to the testing and QA field. Ensuring clear section titles and bullet-point organization will enhance readability by ATS., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and professional history are present and readable. However, enhancing the keyword density related to specific software and testing methodologies will increase ATS compatibility.}, impact={feedback=The resume lacks substantial quantifiable achievements and relies on descriptive accomplishments. Stronger emphasis on direct outcomes and quantifiable achievements is needed to improve impact., score=58, spellCheck=The resume appears free of obvious spelling errors, suggesting a good level of proofreading. Continued attention to spelling will maintain a professional presentation., bulletPointsUsage=The resume uses bullet points extensively, which helps break down information. However, they often lack specificity in showcasing achievements in a measurable way., weakActionVerbs=The resume often employs weak action verbs. Improving verb strength can significantly bolster the perception of the candidate's effectiveness in previous roles., scale=100, quantifyingImpact=There is a general absence of quantifiable results, which reduces the resume's impact. Including metrics or percentages could significantly enhance the perceived effectiveness of past roles., repetitionAvoidance=Some repetition, particularly of testing processes and tools, can be noticed throughout the document. There's a need to reduce redundancy to maintain reader interest and highlight unique accomplishments., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, focusing more on responsibilities than outcomes. A shift towards more dynamic, results-oriented phrasing would be beneficial.}, crispness={feedback=The resume's length and detail are excessive given the roles reflected, which dilutes the key strengths. A more concise presentation focusing on main achievements would improve the resume's crispness., resumeLength=The resume spans several years of experience but could benefit from condensing to fit two pages comfortably. Removing repetitive or overly detailed information will help maintain reader engagement., score=55, bulletPointsCount=There are numerous bullet points within each section, sometimes obscuring key achievements. Limiting each section to the most impactful points will enhance focus., fillerWords=The document contains filler words and phrases that do not add substantial value. Eliminating these will tighten the resume and enhance its precision and readability., bulletPointLength=Several bullet points are overly verbose, making it difficult to quickly identify key skills. Shortening each point to focus on specific outcomes or skills would improve clarity., scale=100}, qualityAddOn={feedback=Certain sections contain buzzwords or cliches, which could be replaced with specific achievements or skills. Consistent use of dates and less reliance on career cliches will improve the resume quality., score=62, buzzwordsCliches=Terms like 'dynamic environment' and 'team collaboration' feel vague and should be replaced with specific examples of accomplishments or scenarios. Focusing on unique details will enhance engagement., datesFormatting=The date formatting is inconsistent, with some sections lacking a clear timeframe. Ensuring all dates are presented in a uniform manner will aid clarity and professionalism., activeVoice=While the resume generally employs the active voice, there are sections where passive constructions weaken the message. Shifting to a more active voice will strengthen the resume's impact., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided, aligning well with professional resume guidelines. Maintaining third-person perspective keeps a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SHAIKH?
user:  hello
assistant:  Hi SHAIKH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  actually i'm looking
assistant:  Great! We have your experience as ten years, is that correct?
user:  no six years and nine months
assistant:   Thanks for that
user:  relevant and overall eight years and five
assistant:   Thanks for sharing, SHAIKH. What kind of roles are you targeting?
user:  software testing mostly like i have experience in manual testing and
assistant:   Got it, software
user:  more than one year of experience in automation testing
assistant:   That’s a good mix! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  hello
assistant:  Hey SHAIKH, just checking—are you familiar with ATS and how it can affect your resume getting noticed?
user:  no no
assistant:   No worries! ATS is software HR uses to shortlist resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  what's your name
assistant:   I’m Anita from Outspark Resume Services. How about we talk about how to get your resume noticed more?
user:  like
assistant:    I see
user:  you are providing service for resume building or
assistant:   Yes
user:  or job related
assistant:    We focus on resume building and making your profile ATS-friendly so you get more interview calls. It’s all about helping you land the right job faster. Interested?
user:  yeah like but how it works
assistant: We create ten ATS- friendly resumes tailored to different roles you want. Plus, cover letters and interview prep kits. It boosts your chances with recruiters
user:  so you will share all this to me
assistant:  Yes
user:  all the cover letters and resume
assistant:   Exactly, SHAIKH! You get ten resumes, ten cover letters, and interview prep kits—all customized for your job goals. Plus, lifetime access to edit and download anytime. Sounds good?
user:  okay then
assistant:   Awesome! This full package is usually over ten thousand rupees, but right now, we’re offering it for just two thousand plus GST. Want me to send you the payment link?
user:  actually the cost is too high
assistant:   I get it, SHAIKH. But think about it—this package boosts your chances for multiple jobs, not just one. It’s an investment in landing the right role faster. Can I share the link so you can decide?
user:  no no like i will think about it and like know
assistant:    I understand, SHAIKH. When would be a good time for me to call you back to discuss this with a Senior Resume Expert?
user:  monday
assistant:  Great, SHAIKH! What time on Monday works best for you?
user:  एक minute
assistant:    बिलकुल, SHAIKH, मैं यहीं हूँ, जब भी आप तैयार हों बताइए।
user:  okay
assistant:   Perfect! I’ll call you Monday then. Meanwhile, if you have any questions, just ping me.
assistant: Call will now disconnect
, updated_at=2025-10-10T10:48:12.95668, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:48:12, id=5f2b123d-dcdc-4bf3-852f-466841fbe831, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to SHAIKH to discuss his resume and job search. SHAIKH confirmed he is looking for a job change and provided details about his experience in software testing, including manual and automation testing. Anita explained the importance of having an ATS-friendly resume, which is crucial for getting noticed by HR systems.

Anita offered a service that includes creating ten tailored resumes, cover letters, and interview prep kits, all aimed at improving SHAIKH's chances of landing a job. The package was priced at two thousand rupees plus GST, but SHAIKH expressed that the cost was too high and needed time to think about it. Anita suggested following up with a Senior Resume Expert and scheduled a call for Monday. The conversation ended with SHAIKH agreeing to the follow-up., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=216.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2853, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2835, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=172, input=758}, azure_gpt-4_1-mini={output=676, input=68859}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=172, input=758, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=676, input=68859, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=55538, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:44:09, status=call-disconnected}

{created_at_str=2025-10-10 10:44:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T10:44:09.759515, scheduled_at=2025-10-10T10:44:09.759491, custom_extractions=null, telephony_data={duration=0.0, to_number=+918306901434, provider_call_id=46b4ff52-de17-40f6-b9b8-153cf0ee419b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume maintains basic readability, but the formatting could be more streamlined to enhance clarity. Essential sections like Experience and Education are present but should be reorganized to follow a reverse chronological order., score=65, readability=The clarity of text is acceptable, but the use of sections could be better spaced for improved readability. Some of the text uses inconsistent or superfluous language that could be refined for efficiency., essentialSectionsPresence=The essential sections such as Career Objective, Summary, Experience, and Education are present. The skill and certification sections could be better placed to improve visibility and impact., scale=100}, atsReadabilityScore={feedback=The resume follows a fairly ATS-friendly structure, but improvements can be made by incorporating more keywords specific to the testing and QA field. Ensuring clear section titles and bullet-point organization will enhance readability by ATS., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and professional history are present and readable. However, enhancing the keyword density related to specific software and testing methodologies will increase ATS compatibility.}, impact={feedback=The resume lacks substantial quantifiable achievements and relies on descriptive accomplishments. Stronger emphasis on direct outcomes and quantifiable achievements is needed to improve impact., score=58, spellCheck=The resume appears free of obvious spelling errors, suggesting a good level of proofreading. Continued attention to spelling will maintain a professional presentation., bulletPointsUsage=The resume uses bullet points extensively, which helps break down information. However, they often lack specificity in showcasing achievements in a measurable way., weakActionVerbs=The resume often employs weak action verbs. Improving verb strength can significantly bolster the perception of the candidate's effectiveness in previous roles., scale=100, quantifyingImpact=There is a general absence of quantifiable results, which reduces the resume's impact. Including metrics or percentages could significantly enhance the perceived effectiveness of past roles., repetitionAvoidance=Some repetition, particularly of testing processes and tools, can be noticed throughout the document. There's a need to reduce redundancy to maintain reader interest and highlight unique accomplishments., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, focusing more on responsibilities than outcomes. A shift towards more dynamic, results-oriented phrasing would be beneficial.}, crispness={feedback=The resume's length and detail are excessive given the roles reflected, which dilutes the key strengths. A more concise presentation focusing on main achievements would improve the resume's crispness., resumeLength=The resume spans several years of experience but could benefit from condensing to fit two pages comfortably. Removing repetitive or overly detailed information will help maintain reader engagement., score=55, bulletPointsCount=There are numerous bullet points within each section, sometimes obscuring key achievements. Limiting each section to the most impactful points will enhance focus., fillerWords=The document contains filler words and phrases that do not add substantial value. Eliminating these will tighten the resume and enhance its precision and readability., bulletPointLength=Several bullet points are overly verbose, making it difficult to quickly identify key skills. Shortening each point to focus on specific outcomes or skills would improve clarity., scale=100}, qualityAddOn={feedback=Certain sections contain buzzwords or cliches, which could be replaced with specific achievements or skills. Consistent use of dates and less reliance on career cliches will improve the resume quality., score=62, buzzwordsCliches=Terms like 'dynamic environment' and 'team collaboration' feel vague and should be replaced with specific examples of accomplishments or scenarios. Focusing on unique details will enhance engagement., datesFormatting=The date formatting is inconsistent, with some sections lacking a clear timeframe. Ensuring all dates are presented in a uniform manner will aid clarity and professionalism., activeVoice=While the resume generally employs the active voice, there are sections where passive constructions weaken the message. Shifting to a more active voice will strengthen the resume's impact., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided, aligning well with professional resume guidelines. Maintaining third-person perspective keeps a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T10:44:24.209907, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:44:24, id=5f2b123d-dcdc-4bf3-852f-466841fbe831, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:44:09, status=in-progress}

{created_at_str=2025-10-10 10:44:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T10:44:09.759515, scheduled_at=2025-10-10T10:44:09.759491, custom_extractions=null, telephony_data={duration=0.0, to_number=+918306901434, provider_call_id=46b4ff52-de17-40f6-b9b8-153cf0ee419b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume maintains basic readability, but the formatting could be more streamlined to enhance clarity. Essential sections like Experience and Education are present but should be reorganized to follow a reverse chronological order., score=65, readability=The clarity of text is acceptable, but the use of sections could be better spaced for improved readability. Some of the text uses inconsistent or superfluous language that could be refined for efficiency., essentialSectionsPresence=The essential sections such as Career Objective, Summary, Experience, and Education are present. The skill and certification sections could be better placed to improve visibility and impact., scale=100}, atsReadabilityScore={feedback=The resume follows a fairly ATS-friendly structure, but improvements can be made by incorporating more keywords specific to the testing and QA field. Ensuring clear section titles and bullet-point organization will enhance readability by ATS., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and professional history are present and readable. However, enhancing the keyword density related to specific software and testing methodologies will increase ATS compatibility.}, impact={feedback=The resume lacks substantial quantifiable achievements and relies on descriptive accomplishments. Stronger emphasis on direct outcomes and quantifiable achievements is needed to improve impact., score=58, spellCheck=The resume appears free of obvious spelling errors, suggesting a good level of proofreading. Continued attention to spelling will maintain a professional presentation., bulletPointsUsage=The resume uses bullet points extensively, which helps break down information. However, they often lack specificity in showcasing achievements in a measurable way., weakActionVerbs=The resume often employs weak action verbs. Improving verb strength can significantly bolster the perception of the candidate's effectiveness in previous roles., scale=100, quantifyingImpact=There is a general absence of quantifiable results, which reduces the resume's impact. Including metrics or percentages could significantly enhance the perceived effectiveness of past roles., repetitionAvoidance=Some repetition, particularly of testing processes and tools, can be noticed throughout the document. There's a need to reduce redundancy to maintain reader interest and highlight unique accomplishments., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, focusing more on responsibilities than outcomes. A shift towards more dynamic, results-oriented phrasing would be beneficial.}, crispness={feedback=The resume's length and detail are excessive given the roles reflected, which dilutes the key strengths. A more concise presentation focusing on main achievements would improve the resume's crispness., resumeLength=The resume spans several years of experience but could benefit from condensing to fit two pages comfortably. Removing repetitive or overly detailed information will help maintain reader engagement., score=55, bulletPointsCount=There are numerous bullet points within each section, sometimes obscuring key achievements. Limiting each section to the most impactful points will enhance focus., fillerWords=The document contains filler words and phrases that do not add substantial value. Eliminating these will tighten the resume and enhance its precision and readability., bulletPointLength=Several bullet points are overly verbose, making it difficult to quickly identify key skills. Shortening each point to focus on specific outcomes or skills would improve clarity., scale=100}, qualityAddOn={feedback=Certain sections contain buzzwords or cliches, which could be replaced with specific achievements or skills. Consistent use of dates and less reliance on career cliches will improve the resume quality., score=62, buzzwordsCliches=Terms like 'dynamic environment' and 'team collaboration' feel vague and should be replaced with specific examples of accomplishments or scenarios. Focusing on unique details will enhance engagement., datesFormatting=The date formatting is inconsistent, with some sections lacking a clear timeframe. Ensuring all dates are presented in a uniform manner will aid clarity and professionalism., activeVoice=While the resume generally employs the active voice, there are sections where passive constructions weaken the message. Shifting to a more active voice will strengthen the resume's impact., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided, aligning well with professional resume guidelines. Maintaining third-person perspective keeps a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T10:44:14.937379, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:44:14, id=5f2b123d-dcdc-4bf3-852f-466841fbe831, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:44:09, status=ringing}

{created_at_str=2025-10-10 10:44:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T10:44:09.759515, scheduled_at=2025-10-10T10:44:09.759491, custom_extractions=null, telephony_data={duration=0.0, to_number=+918306901434, provider_call_id=46b4ff52-de17-40f6-b9b8-153cf0ee419b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume maintains basic readability, but the formatting could be more streamlined to enhance clarity. Essential sections like Experience and Education are present but should be reorganized to follow a reverse chronological order., score=65, readability=The clarity of text is acceptable, but the use of sections could be better spaced for improved readability. Some of the text uses inconsistent or superfluous language that could be refined for efficiency., essentialSectionsPresence=The essential sections such as Career Objective, Summary, Experience, and Education are present. The skill and certification sections could be better placed to improve visibility and impact., scale=100}, atsReadabilityScore={feedback=The resume follows a fairly ATS-friendly structure, but improvements can be made by incorporating more keywords specific to the testing and QA field. Ensuring clear section titles and bullet-point organization will enhance readability by ATS., score=60, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and professional history are present and readable. However, enhancing the keyword density related to specific software and testing methodologies will increase ATS compatibility.}, impact={feedback=The resume lacks substantial quantifiable achievements and relies on descriptive accomplishments. Stronger emphasis on direct outcomes and quantifiable achievements is needed to improve impact., score=58, spellCheck=The resume appears free of obvious spelling errors, suggesting a good level of proofreading. Continued attention to spelling will maintain a professional presentation., bulletPointsUsage=The resume uses bullet points extensively, which helps break down information. However, they often lack specificity in showcasing achievements in a measurable way., weakActionVerbs=The resume often employs weak action verbs. Improving verb strength can significantly bolster the perception of the candidate's effectiveness in previous roles., scale=100, quantifyingImpact=There is a general absence of quantifiable results, which reduces the resume's impact. Including metrics or percentages could significantly enhance the perceived effectiveness of past roles., repetitionAvoidance=Some repetition, particularly of testing processes and tools, can be noticed throughout the document. There's a need to reduce redundancy to maintain reader interest and highlight unique accomplishments., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, focusing more on responsibilities than outcomes. A shift towards more dynamic, results-oriented phrasing would be beneficial.}, crispness={feedback=The resume's length and detail are excessive given the roles reflected, which dilutes the key strengths. A more concise presentation focusing on main achievements would improve the resume's crispness., resumeLength=The resume spans several years of experience but could benefit from condensing to fit two pages comfortably. Removing repetitive or overly detailed information will help maintain reader engagement., score=55, bulletPointsCount=There are numerous bullet points within each section, sometimes obscuring key achievements. Limiting each section to the most impactful points will enhance focus., fillerWords=The document contains filler words and phrases that do not add substantial value. Eliminating these will tighten the resume and enhance its precision and readability., bulletPointLength=Several bullet points are overly verbose, making it difficult to quickly identify key skills. Shortening each point to focus on specific outcomes or skills would improve clarity., scale=100}, qualityAddOn={feedback=Certain sections contain buzzwords or cliches, which could be replaced with specific achievements or skills. Consistent use of dates and less reliance on career cliches will improve the resume quality., score=62, buzzwordsCliches=Terms like 'dynamic environment' and 'team collaboration' feel vague and should be replaced with specific examples of accomplishments or scenarios. Focusing on unique details will enhance engagement., datesFormatting=The date formatting is inconsistent, with some sections lacking a clear timeframe. Ensuring all dates are presented in a uniform manner will aid clarity and professionalism., activeVoice=While the resume generally employs the active voice, there are sections where passive constructions weaken the message. Shifting to a more active voice will strengthen the resume's impact., scale=100, personalPronounsUsage=The usage of personal pronouns is avoided, aligning well with professional resume guidelines. Maintaining third-person perspective keeps a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T10:44:13.567176, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:44:13, id=5f2b123d-dcdc-4bf3-852f-466841fbe831, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:44:09, status=initiated}
Context Details
{recipient_phone_number=+918306901434, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 16:03:21, callback_request_id=null, is_callback=null, fullName=SHAIKH, resume_review_id=68e8e0b39f941c720e702038, parentBolnaId=null, attemptType=null}, resume_review_id=null}