Call Details
Bolna ID:
71d38276-c797-45f2-b31d-222359d284bf
Phone: +919431430243
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 61.40s
Cost: ₹12.22
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-10 15:47:12
Ended:
Not set
Last Processed:
2025-10-10 15:50:09
Last Retry At:
2025-10-10 15:50:09
Next Retry Scheduled:
2025-10-10 15:53:47
Next Call Scheduled:
2025-10-10 15:53:47
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi PRIYADARSHNI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: what is this regarding
assistant: I see you just checked your resume score with us today. Are you looking for a job change right now or
user: no no that was for my friend
assistant: Got it! But if you ever want to boost your resume score and get more interview calls, I’m here to help. Are you currently job hunting or just thinking about updating your resume?
user: i was just thinking about updating my resume
assistant: That’s smart! A fresh, ATS-friendly resume can really open doors. By the way, you have about ten years of experience, right?
user: no
assistant: Oh okay, how many years of experience do you have then?
user: are you a chatbot
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer.
user: yeah no shut up just disconnect the phone wasting my time
assistant: I understand, PRIYADARSHNI. If you change your mind about upgrading your resume, I’m here to help anytime. Have a great day!
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user: hello
assistant: Hi PRIYADARSHNI, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: what is this regarding
assistant: I see you just checked your resume score with us today. Are you looking for a job change right now or
user: no no that was for my friend
assistant: Got it! But if you ever want to boost your resume score and get more interview calls, I’m here to help. Are you currently job hunting or just thinking about updating your resume?
user: i was just thinking about updating my resume
assistant: That’s smart! A fresh, ATS-friendly resume can really open doors. By the way, you have about ten years of experience, right?
user: no
assistant: Oh okay, how many years of experience do you have then?
user: are you a chatbot
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer.
user: yeah no shut up just disconnect the phone wasting my time
assistant: I understand, PRIYADARSHNI. If you change your mind about upgrading your resume, I’m here to help anytime. Have a great day!
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However, the integration of more active voice language can enhance assertiveness.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T10:17:18.72317, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:17:18, id=71d38276-c797-45f2-b31d-222359d284bf, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=24}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:17:13, status=ringing}
{created_at_str=2025-10-10 10:17:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T10:17:13.827476, scheduled_at=2025-10-10T10:17:13.82745, custom_extractions=null, telephony_data={duration=0.0, to_number=+919431430243, provider_call_id=9f8baa83-a71c-4c9d-b615-6a5d6c07478d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919431430243, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:36:46, callback_request_id=null, is_callback=null, fullName=PRIYADARSHNI, resume_review_id=68e8da7618c34103788d4972, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with essential sections like 'Education' and 'Work Experience'. However, the chronological order could be optimized, as the education section appears before recent professional experience., score=65, readability=The resume's readability is hampered by inconsistent section ordering. Adjusting the sequence can improve readability significantly, bringing recent achievements to the forefront., essentialSectionsPresence=The presence of essential sections such as 'Education' and 'Work Experience' is adequate. The Profile and Skills sections add value, though the Experience section should be highlighted more prominently., scale=100}, atsReadabilityScore={feedback=ATS readability is generally well-handled, with clear labels and structured formatting aiding machine parsing. However, additional keywords specific to desired roles should be incorporated., score=66, scale=100, keyElementsReadableByATS=Key elements like contact information and professional roles are well-structured. Enhancing keyword integration can boost ATS compatibility, ensuring better system recognition.}, impact={feedback=The impact of the resume suffers due to a lack of quantifiable achievements. Stronger language and clearer impact statements could elevate the presentation of past roles., score=58, spellCheck=While there are no significant spelling errors, carefully proofreading can prevent minor typographical issues that may arise., bulletPointsUsage=While bullet points are used, many statements lack the conciseness and focus needed for strong impact. Revising bullet points for clarity and sharper focus on achievements would be beneficial., weakActionVerbs=Action verbs appear insufficiently strong. Substituting with more dynamic alternatives such as 'spearheaded' or 'achieved' would reinforce the applicant's role., scale=100, quantifyingImpact=Quantifiable metrics are lacking in the achievements listed, weakening the impact of the roles described. Including specific numbers or percentages would greatly enhance the resume's effectiveness., repetitionAvoidance=Some redundancy in action verbs and descriptions is noticeable. Varied language could make accomplishments stand out more distinctively., accomplishmentLanguage=The language does not consistently reflect accomplishments and results. Focusing more on outcomes and achievements rather than generic duties would improve the narrative.}, crispness={feedback=The resume contains excess verbosity, impacting overall crispness. Reducing wordiness, particularly in bullet points, will strengthen clarity and maintain reader engagement., resumeLength=The length appears suitable for an experienced professional but could benefit from more concise language. Trimming sections for brevity can better captivate attention., score=51, bulletPointsCount=Bullet points are somewhat excessive, leading to potential overload and diluted impact. Streamlining points to only crucial information is recommended., fillerWords=Filler words are prevalent, detracting from impact and decisiveness. Removing unnecessary language will sharpen focus and improve perception of assertiveness., bulletPointLength=Many bullets are overly long and complex, requiring simplification. Shortening bullet points to a couple of impactful lines will make them more digestible., scale=100}, qualityAddOn={feedback=While there is a consistent attempt to avoid clichés, some industry-specific terms can be perceived as buzzwords. Ensuring language remains specific and contextualized would enhance authenticity., score=62, buzzwordsCliches=Usage of industry-specific buzzwords can distract from clear communication. Replacing clichés with more specific examples or evidence-based language is more compelling., datesFormatting=Date formatting lacks consistency, with some variations in presentation. Uniform date formats across all sections of the resume will aid in professionalism and readability., activeVoice=Active voice usage is present but not consistent throughout. Ensuring that all statements employ active voice can improve engagement and clarity., scale=100, personalPronounsUsage=The usage of personal pronouns is appropriately avoided, adhering to professional norms. However, the integration of more active voice language can enhance assertiveness.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T10:17:17.671317, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 10:17:17, id=71d38276-c797-45f2-b31d-222359d284bf, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=24}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 10:17:13, status=initiated}
Context Details
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