Call Details

Bolna ID: 406e6455-8358-4a5f-b672-e7a70a002bd7

Phone: +917448081644

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 15:24:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 15:35:43

Next Call Scheduled:
2025-10-10 15:35:43

Call Timeline 14
2025-10-10 15:24:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 15:24:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:24:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:24:47
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:24:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 15:24:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 15:30:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3216ec79-f401-4acc-8ef6-6c1028adab65}
2025-10-10 15:30:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=3216ec79-f401-4acc-8ef6-6c1028adab65}
2025-10-10 15:30:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 15:30:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3216ec79-f401-4acc-8ef6-6c1028adab65}
2025-10-10 15:36:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=277a7795-e5cf-4086-bbdc-4d305712f51a}
2025-10-10 15:36:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=277a7795-e5cf-4086-bbdc-4d305712f51a}
2025-10-10 15:36:40
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 15:36:40
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=277a7795-e5cf-4086-bbdc-4d305712f51a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 09:54:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:54:11.758774, scheduled_at=2025-10-10T09:54:11.758744, custom_extractions=null, telephony_data={duration=0.0, to_number=+917448081644, provider_call_id=f6107459-0590-42a0-9d2e-32e22bd51d6c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917448081644, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:13:33, callback_request_id=null, is_callback=null, fullName=Alak, resume_review_id=68e8d4f118c34103788d4807, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with sections like Work Experience and Education clearly marked. However, certain personal information like gender and age are unnecessary., score=66, readability=The layout is generally readable but could benefit from more consistent formatting. Headings are clear, but uniform spacing and font sizes would enhance readability., essentialSectionsPresence=The essential sections such as Experience and Education are present, but it's missing a professional summary to give an overview of skills. Additional sections like 'Personal Information' could include a professional summary instead., scale=100}, atsReadabilityScore={feedback=The resume is fairly ATS-compatible, featuring standard fonts and minimal graphics. Ensuring key terms and sections are ATS-friendly keywords can improve it further., score=65, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, contact information, and job titles are clearly presented, aiding ATS parsing. Including more role-specific keywords could enhance the match rate with desired positions.}, impact={feedback=The resume does contain impactful achievements with quantifiable outcomes. Nevertheless, it could improve with more varied and powerful action verbs to describe accomplishments., score=60, spellCheck=The resume is largely free of spelling errors, indicating careful attention to detail. Keeping the language professional and free of jargon would enhance clarity., bulletPointsUsage=The usage of bullet points aids in clarity and emphasizes accomplishments but could be more concise. Some bullet points are overly descriptive, which can dilute the impact., weakActionVerbs=Action verbs are generally effective but could be strengthened by more dynamic choices. Using verbs like 'achieved' or 'exceeded' could better convey the accomplishments., scale=100, quantifyingImpact=The resume does a good job of quantifying achievements, such as mentioning the growth of the CASA book by 40%. Additional metrics for other roles could strengthen the document further., repetitionAvoidance=There is a slight repetition of roles and achievements in different sections which could be condensed. Consider merging similar achievements to present them succinctly., accomplishmentLanguage=The language effectively highlights several accomplishments using metrics and clear outcomes. Increasing the variety of result-oriented phrases across all sections would make them more impactful.}, crispness={feedback=There's a lot of valuable experience, but the resume feels slightly too detailed for quick scanning. Bullet points could be made more concise to improve skimmability., resumeLength=Given the extensive career history, the resume length is understandable, but it could benefit from trimming any repetitive content. Aim for a more concise structure to enhance readability., score=58, bulletPointsCount=The number of bullet points per position is somewhat high, leading to potential overwhelm. Reducing bullet points by combining similar tasks and achievements is advised., fillerWords=The presence of filler words takes away from the document's crispness. Focus on powerful, concise language to replace unnecessary verbiage., bulletPointLength=Bullet points tend to be overly detailed. Shortening them to focus on key results and actions would help maintain the reader's attention., scale=100}, qualityAddOn={feedback=The document balances specifics and formal language fairly well but could reduce buzzwords. Adopting more specific language over general terms would clarify roles and achievements., score=62, buzzwordsCliches=Buzzwords such as 'innovative' and 'strategic advisor' are present and could be replaced with specific actions and outcomes. More concrete terms will improve the professional impression., datesFormatting=Date formatting is largely consistent, but ensuring the consistent use of 'MMM YY' or 'MM/YYYY' throughout is recommended. 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