Call Details

Bolna ID: 7ef81928-19f7-469e-b696-dc44ebce07df

Phone: +917097040940

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 287.00s

Cost: ₹48.49

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-10 15:21:09

Ended:
Not set

Last Processed:
2025-10-10 15:26:09

Last Retry At:
2025-10-10 15:26:09

Next Retry Scheduled:
2025-10-10 15:31:29

Next Call Scheduled:
2025-10-10 15:31:29

Call Timeline 11
2025-10-10 15:21:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 15:21:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:21:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:21:25
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 15:24:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-10 15:24:08}
2025-10-10 15:26:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 15:26:09}
2025-10-10 15:26:29
COMPLETED MAIN
CALLBACK_UPDATE
₹43.49
Duration: 286.20s
2025-10-10 15:26:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-10 15:26:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 15:26:34
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=requested to talk later as receiving another call, callback_id=68e8d85239dede6e5ba02ea8, scheduled_for=2025-10-10T15:56:34.900209696}
2025-10-10 15:26:37
COMPLETED MAIN
CALLBACK_UPDATE
₹48.49
Duration: 286.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call back later, disposition_3=Customer busy}}}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-10 09:51:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=48.49, batch_id=null, cost_breakdown={synthesizer=39.11, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=39.11}, llm=4.378, transfer_cost=0.0, platform=5.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=4.625, llm_breakdown={analytics=0, summarization=0.025, extraction=0, conversation=3.221, hangup=1.132}}, created_at=2025-10-10T09:51:10.806535, scheduled_at=2025-10-10T09:51:10.806505, custom_extractions=null, telephony_data={duration=287.0, to_number=+917097040940, provider_call_id=18daba16-59ad-4e86-b10d-923178da117b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/6751809d-9aee-489c-a43b-640f02f720cf.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, reviewDetails={overallScore={score=59.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to quickly scan important sections. Consider distinct headers for each section and more white space for readability., score=64, readability=The readability is average due to the dense blocks of text and lengthy list of roles and responsibilities. Breaking down sections into smaller paragraphs or bullet points can help in better readability., essentialSectionsPresence=All essential sections such as Education, Work Experience, and Skills are present but not in a very logical order. Reorganizing the sections to highlight the most recent experience first would improve the flow., scale=100}, atsReadabilityScore={feedback=The resume's layout is mostly ATS-compatible, though improvements can be made in keyword density. Reinforcing role-specific terms could score higher in ATS systems., score=67, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and employment details are correctly positioned and readable by ATS systems. Ensuring consistent format across sections will further enhance parsing.}, impact={feedback=The impact of achievements is low due to the lack of quantifiable metrics. Including specific outcomes or metrics associated with your contributions will enhance perceived impact., score=55, spellCheck=The resume does not show obvious spelling errors, but a thorough spell-check is always advisable as a redundant security measure., bulletPointsUsage=Bullet points are used throughout, but they are overly long and make the information hard to digest. Shortening the points and using stronger action verbs would help., weakActionVerbs=Weak action verbs such as 'Worked' and 'Responsible for' should be replaced with more dynamic verbs like 'Leveraged' or 'Executed'., scale=100, quantifyingImpact=The resume is missing quantifiable achievements, which reduce the impact. Try to include measurable results like 'Reduced incident response time by 20%'., repetitionAvoidance=There is a high amount of repetition in roles and responsibilities, making the resume appear redundant. Eliminate unnecessary repetition by consolidating similar points., accomplishmentLanguage=The language used does not consistently convey achievements. Phrases like 'Lead a team to implement...' will communicate accomplishments more forcefully.}, crispness={feedback=The resume is verbose and lacks crispness, reducing effectiveness in conveying key experiences. A more concise format with clear, powerful statements would enhance the resume., resumeLength=The resume length is acceptable but could be further condensed by removing repetitive statements. Aim to fit the resume on one page considering the years of experience., score=52, bulletPointsCount=There is an excessive number of bullet points under the experience section. It's important to prioritize and highlight the most significant achievements., fillerWords=The presence of filler words and redundant phrases dilutes the impact. Removing them will enhance clarity and make other content more impactful., bulletPointLength=Many bullet points are too long and detailed. Shortening these to clear, direct points will improve impact and readability., scale=100}, qualityAddOn={feedback=There is a need to improve the stylistic quality of the resume. Reduction of buzzwords and adherence to consistent formatting will enhance professionalism., score=58, buzzwordsCliches=Buzzwords such as 'good understanding' and 'proficient' are vague. Specificity will improve credibility, e.g., by detailing exact technologies and outcomes., datesFormatting=Dates are presented inconsistently, e.g., 'Nov 2017 to Sep 2020'. Standardizing this format enhances professionalism and clarity., activeVoice=The document lacks a consistent use of active voice. Better phrasing can increase the punch and bring strength to your contributions., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which aligns well with typical stylistic conventions. Maintain this practice throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Kranthi?
user:  yeah
assistant:  Hi Kranthi, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah sure please
assistant:  Great! I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  no no just looking for his options
assistant:  Got it, just exploring options. We have your experience as ten years, is that correct?
user:  yeah
assistant:   What kind of roles are you targeting, Kranthi?
user:  soc analyst security operations center analyst
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i know
assistant:   Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was fifty nine point two out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  yeah i got some of
assistant:  That’s good to hear! Are those calls
user:  some calls i got yeah
assistant:   Are these calls for the kind of SOC analyst roles
user:  yes yes they are of soc analyst
assistant:   That’s a start, Kranthi! Are you customizing your resume for every job to match keywords, or using the same one for all?
user:  no
assistant:   Hmm, that
user:  according to the job role i'm customer
assistant:   That’s smart! But your resume score shows some issues like cluttered layout and weak impact. This might be why ATS is rejecting it sometimes. Does that make sense?
user:  okay yes
assistant:   See, your CV is like a magnet. It must highlight skills and achievements as per the role and domain. Without the right keywords, ATS won’t show your profile to recruiters, even if you’re the right fit. Makes sense?
user:  yes yes
assistant:   So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
user:  yeah you can
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  yeah i do know
assistant:    Great! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Interested to know how Outspark helped over two lakh people get calls from companies like Amazon and Uber?
user:  okay
assistant:   Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV can be customized for different roles and industries. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  okay
assistant:   Not just that, Kranthi, we also offer two LinkedIn services in the same pack to boost your profile. Interested to hear about them?
user:  yeah go on
assistant:    We offer a detailed LinkedIn profile review and a fourteen-day organic posting calendar. The review suggests improvements for your headshot, summary, and skills. The calendar guides what, when, and how to post to boost your visibility. What do you think this package should be worth?
user:  as per my receipt to my role
assistant:    Totally,
user:  i'm thinking that it it is not
assistant:  Hey Kranthi, I
user:  okay ok
assistant:   So here’s the deal: ten customized ATS-friendly resumes, ten cover letters, ten interview prep kits, lifetime edits, twenty-five templates, LinkedIn review, and a free fourteen-day post buddy calendar. Valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Interested?
user:  can i talk to you later
assistant:   Sure, Kranthi! When’s a good
user:  i'm getting another call
assistant:  No worries, Kranthi! I’ll call you back. When’s a good time to reach you?
user:  out
assistant:   Okay Kranthi
user:  about half an hour
assistant:   Perfect, Kranthi! I’ll call you back in about half an hour. Talk soon!
assistant: Call will now disconnect
, updated_at=2025-10-10T09:56:36.23266, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:56:36, id=7ef81928-19f7-469e-b696-dc44ebce07df, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Kranthi to discuss his resume and job search options. Kranthi mentioned he has ten years of experience and is exploring roles as a SOC analyst. Anita explained the importance of having an ATS-friendly resume, noting that Kranthi's score was 59.2 out of 100, which is considered poor for ATS. They discussed the need for customization of resumes to match job descriptions and the significance of using the right keywords.

Anita then introduced Outspark's services, which include ten ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn profile enhancements, all offered at a discounted price. Kranthi expressed interest but requested to talk later as he was receiving another call. They agreed to reconnect in about half an hour., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Follow-up", "disposition_2": "Call back later", "disposition_3": "Customer busy"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call back later, disposition_3=Customer busy}}}, smart_status=rescheduled, conversation_duration=286.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3930, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3911, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=167, input=981}, azure_gpt-4_1-mini={output=890, input=77020}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=167, input=981, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=890, input=77020, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=161, input=75389, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:51:10, status=completed}

{created_at_str=2025-10-10 09:51:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=43.49, batch_id=null, cost_breakdown={synthesizer=39.11, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=39.11}, llm=4.378, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.025, extraction=0, conversation=3.221, hangup=1.132}}, created_at=2025-10-10T09:51:10.806535, scheduled_at=2025-10-10T09:51:10.806505, custom_extractions=null, telephony_data={duration=0.0, to_number=+917097040940, provider_call_id=18daba16-59ad-4e86-b10d-923178da117b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, reviewDetails={overallScore={score=59.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to quickly scan important sections. Consider distinct headers for each section and more white space for readability., score=64, readability=The readability is average due to the dense blocks of text and lengthy list of roles and responsibilities. Breaking down sections into smaller paragraphs or bullet points can help in better readability., essentialSectionsPresence=All essential sections such as Education, Work Experience, and Skills are present but not in a very logical order. Reorganizing the sections to highlight the most recent experience first would improve the flow., scale=100}, atsReadabilityScore={feedback=The resume's layout is mostly ATS-compatible, though improvements can be made in keyword density. Reinforcing role-specific terms could score higher in ATS systems., score=67, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and employment details are correctly positioned and readable by ATS systems. Ensuring consistent format across sections will further enhance parsing.}, impact={feedback=The impact of achievements is low due to the lack of quantifiable metrics. Including specific outcomes or metrics associated with your contributions will enhance perceived impact., score=55, spellCheck=The resume does not show obvious spelling errors, but a thorough spell-check is always advisable as a redundant security measure., bulletPointsUsage=Bullet points are used throughout, but they are overly long and make the information hard to digest. Shortening the points and using stronger action verbs would help., weakActionVerbs=Weak action verbs such as 'Worked' and 'Responsible for' should be replaced with more dynamic verbs like 'Leveraged' or 'Executed'., scale=100, quantifyingImpact=The resume is missing quantifiable achievements, which reduce the impact. Try to include measurable results like 'Reduced incident response time by 20%'., repetitionAvoidance=There is a high amount of repetition in roles and responsibilities, making the resume appear redundant. Eliminate unnecessary repetition by consolidating similar points., accomplishmentLanguage=The language used does not consistently convey achievements. Phrases like 'Lead a team to implement...' will communicate accomplishments more forcefully.}, crispness={feedback=The resume is verbose and lacks crispness, reducing effectiveness in conveying key experiences. A more concise format with clear, powerful statements would enhance the resume., resumeLength=The resume length is acceptable but could be further condensed by removing repetitive statements. Aim to fit the resume on one page considering the years of experience., score=52, bulletPointsCount=There is an excessive number of bullet points under the experience section. It's important to prioritize and highlight the most significant achievements., fillerWords=The presence of filler words and redundant phrases dilutes the impact. Removing them will enhance clarity and make other content more impactful., bulletPointLength=Many bullet points are too long and detailed. Shortening these to clear, direct points will improve impact and readability., scale=100}, qualityAddOn={feedback=There is a need to improve the stylistic quality of the resume. Reduction of buzzwords and adherence to consistent formatting will enhance professionalism., score=58, buzzwordsCliches=Buzzwords such as 'good understanding' and 'proficient' are vague. Specificity will improve credibility, e.g., by detailing exact technologies and outcomes., datesFormatting=Dates are presented inconsistently, e.g., 'Nov 2017 to Sep 2020'. Standardizing this format enhances professionalism and clarity., activeVoice=The document lacks a consistent use of active voice. Better phrasing can increase the punch and bring strength to your contributions., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which aligns well with typical stylistic conventions. Maintain this practice throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Kranthi?
user:  yeah
assistant:  Hi Kranthi, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah sure please
assistant:  Great! I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  no no just looking for his options
assistant:  Got it, just exploring options. We have your experience as ten years, is that correct?
user:  yeah
assistant:   What kind of roles are you targeting, Kranthi?
user:  soc analyst security operations center analyst
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i know
assistant:   Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Your score was fifty nine point two out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  yeah i got some of
assistant:  That’s good to hear! Are those calls
user:  some calls i got yeah
assistant:   Are these calls for the kind of SOC analyst roles
user:  yes yes they are of soc analyst
assistant:   That’s a start, Kranthi! Are you customizing your resume for every job to match keywords, or using the same one for all?
user:  no
assistant:   Hmm, that
user:  according to the job role i'm customer
assistant:   That’s smart! But your resume score shows some issues like cluttered layout and weak impact. This might be why ATS is rejecting it sometimes. Does that make sense?
user:  okay yes
assistant:   See, your CV is like a magnet. It must highlight skills and achievements as per the role and domain. Without the right keywords, ATS won’t show your profile to recruiters, even if you’re the right fit. Makes sense?
user:  yes yes
assistant:   So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
user:  yeah you can
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  yeah i do know
assistant:    Great! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly with the right keywords. Interested to know how Outspark helped over two lakh people get calls from companies like Amazon and Uber?
user:  okay
assistant:   Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV can be customized for different roles and industries. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  okay
assistant:   Not just that, Kranthi, we also offer two LinkedIn services in the same pack to boost your profile. Interested to hear about them?
user:  yeah go on
assistant:    We offer a detailed LinkedIn profile review and a fourteen-day organic posting calendar. The review suggests improvements for your headshot, summary, and skills. The calendar guides what, when, and how to post to boost your visibility. What do you think this package should be worth?
user:  as per my receipt to my role
assistant:    Totally,
user:  i'm thinking that it it is not
assistant:  Hey Kranthi, I
user:  okay ok
assistant:   So here’s the deal: ten customized ATS-friendly resumes, ten cover letters, ten interview prep kits, lifetime edits, twenty-five templates, LinkedIn review, and a free fourteen-day post buddy calendar. Valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Interested?
user:  can i talk to you later
assistant:   Sure, Kranthi! When’s a good
user:  i'm getting another call
assistant:  No worries, Kranthi! I’ll call you back. When’s a good time to reach you?
user:  out
assistant:   Okay Kranthi
user:  about half an hour
assistant:   Perfect, Kranthi! I’ll call you back in about half an hour. Talk soon!
assistant: Call will now disconnect
, updated_at=2025-10-10T09:56:24.912421, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:56:24, id=7ef81928-19f7-469e-b696-dc44ebce07df, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Kranthi to discuss his resume and job search options. Kranthi mentioned he has ten years of experience and is exploring roles as a SOC analyst. Anita explained the importance of having an ATS-friendly resume, noting that Kranthi's score was 59.2 out of 100, which is considered poor for ATS. They discussed the need for customization of resumes to match job descriptions and the significance of using the right keywords.

Anita then introduced Outspark's services, which include ten ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn profile enhancements, all offered at a discounted price. Kranthi expressed interest but requested to talk later as he was receiving another call. They agreed to reconnect in about half an hour., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=286.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3930, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3911, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=167, input=981}, azure_gpt-4_1-mini={output=890, input=77020}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=167, input=981, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=890, input=77020, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=161, input=75389, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:51:10, status=call-disconnected}

{created_at_str=2025-10-10 09:51:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:51:10.806535, scheduled_at=2025-10-10T09:51:10.806505, custom_extractions=null, telephony_data={duration=0.0, to_number=+917097040940, provider_call_id=18daba16-59ad-4e86-b10d-923178da117b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, reviewDetails={overallScore={score=59.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to quickly scan important sections. Consider distinct headers for each section and more white space for readability., score=64, readability=The readability is average due to the dense blocks of text and lengthy list of roles and responsibilities. Breaking down sections into smaller paragraphs or bullet points can help in better readability., essentialSectionsPresence=All essential sections such as Education, Work Experience, and Skills are present but not in a very logical order. Reorganizing the sections to highlight the most recent experience first would improve the flow., scale=100}, atsReadabilityScore={feedback=The resume's layout is mostly ATS-compatible, though improvements can be made in keyword density. Reinforcing role-specific terms could score higher in ATS systems., score=67, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and employment details are correctly positioned and readable by ATS systems. Ensuring consistent format across sections will further enhance parsing.}, impact={feedback=The impact of achievements is low due to the lack of quantifiable metrics. Including specific outcomes or metrics associated with your contributions will enhance perceived impact., score=55, spellCheck=The resume does not show obvious spelling errors, but a thorough spell-check is always advisable as a redundant security measure., bulletPointsUsage=Bullet points are used throughout, but they are overly long and make the information hard to digest. Shortening the points and using stronger action verbs would help., weakActionVerbs=Weak action verbs such as 'Worked' and 'Responsible for' should be replaced with more dynamic verbs like 'Leveraged' or 'Executed'., scale=100, quantifyingImpact=The resume is missing quantifiable achievements, which reduce the impact. Try to include measurable results like 'Reduced incident response time by 20%'., repetitionAvoidance=There is a high amount of repetition in roles and responsibilities, making the resume appear redundant. Eliminate unnecessary repetition by consolidating similar points., accomplishmentLanguage=The language used does not consistently convey achievements. Phrases like 'Lead a team to implement...' will communicate accomplishments more forcefully.}, crispness={feedback=The resume is verbose and lacks crispness, reducing effectiveness in conveying key experiences. A more concise format with clear, powerful statements would enhance the resume., resumeLength=The resume length is acceptable but could be further condensed by removing repetitive statements. Aim to fit the resume on one page considering the years of experience., score=52, bulletPointsCount=There is an excessive number of bullet points under the experience section. It's important to prioritize and highlight the most significant achievements., fillerWords=The presence of filler words and redundant phrases dilutes the impact. Removing them will enhance clarity and make other content more impactful., bulletPointLength=Many bullet points are too long and detailed. Shortening these to clear, direct points will improve impact and readability., scale=100}, qualityAddOn={feedback=There is a need to improve the stylistic quality of the resume. Reduction of buzzwords and adherence to consistent formatting will enhance professionalism., score=58, buzzwordsCliches=Buzzwords such as 'good understanding' and 'proficient' are vague. Specificity will improve credibility, e.g., by detailing exact technologies and outcomes., datesFormatting=Dates are presented inconsistently, e.g., 'Nov 2017 to Sep 2020'. Standardizing this format enhances professionalism and clarity., activeVoice=The document lacks a consistent use of active voice. Better phrasing can increase the punch and bring strength to your contributions., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which aligns well with typical stylistic conventions. Maintain this practice throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:51:25.27714, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:51:25, id=7ef81928-19f7-469e-b696-dc44ebce07df, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:51:10, status=in-progress}

{created_at_str=2025-10-10 09:51:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:51:10.806535, scheduled_at=2025-10-10T09:51:10.806505, custom_extractions=null, telephony_data={duration=0.0, to_number=+917097040940, provider_call_id=18daba16-59ad-4e86-b10d-923178da117b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, reviewDetails={overallScore={score=59.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to quickly scan important sections. Consider distinct headers for each section and more white space for readability., score=64, readability=The readability is average due to the dense blocks of text and lengthy list of roles and responsibilities. Breaking down sections into smaller paragraphs or bullet points can help in better readability., essentialSectionsPresence=All essential sections such as Education, Work Experience, and Skills are present but not in a very logical order. Reorganizing the sections to highlight the most recent experience first would improve the flow., scale=100}, atsReadabilityScore={feedback=The resume's layout is mostly ATS-compatible, though improvements can be made in keyword density. Reinforcing role-specific terms could score higher in ATS systems., score=67, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and employment details are correctly positioned and readable by ATS systems. Ensuring consistent format across sections will further enhance parsing.}, impact={feedback=The impact of achievements is low due to the lack of quantifiable metrics. Including specific outcomes or metrics associated with your contributions will enhance perceived impact., score=55, spellCheck=The resume does not show obvious spelling errors, but a thorough spell-check is always advisable as a redundant security measure., bulletPointsUsage=Bullet points are used throughout, but they are overly long and make the information hard to digest. Shortening the points and using stronger action verbs would help., weakActionVerbs=Weak action verbs such as 'Worked' and 'Responsible for' should be replaced with more dynamic verbs like 'Leveraged' or 'Executed'., scale=100, quantifyingImpact=The resume is missing quantifiable achievements, which reduce the impact. Try to include measurable results like 'Reduced incident response time by 20%'., repetitionAvoidance=There is a high amount of repetition in roles and responsibilities, making the resume appear redundant. Eliminate unnecessary repetition by consolidating similar points., accomplishmentLanguage=The language used does not consistently convey achievements. Phrases like 'Lead a team to implement...' will communicate accomplishments more forcefully.}, crispness={feedback=The resume is verbose and lacks crispness, reducing effectiveness in conveying key experiences. A more concise format with clear, powerful statements would enhance the resume., resumeLength=The resume length is acceptable but could be further condensed by removing repetitive statements. Aim to fit the resume on one page considering the years of experience., score=52, bulletPointsCount=There is an excessive number of bullet points under the experience section. It's important to prioritize and highlight the most significant achievements., fillerWords=The presence of filler words and redundant phrases dilutes the impact. Removing them will enhance clarity and make other content more impactful., bulletPointLength=Many bullet points are too long and detailed. Shortening these to clear, direct points will improve impact and readability., scale=100}, qualityAddOn={feedback=There is a need to improve the stylistic quality of the resume. Reduction of buzzwords and adherence to consistent formatting will enhance professionalism., score=58, buzzwordsCliches=Buzzwords such as 'good understanding' and 'proficient' are vague. Specificity will improve credibility, e.g., by detailing exact technologies and outcomes., datesFormatting=Dates are presented inconsistently, e.g., 'Nov 2017 to Sep 2020'. Standardizing this format enhances professionalism and clarity., activeVoice=The document lacks a consistent use of active voice. Better phrasing can increase the punch and bring strength to your contributions., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which aligns well with typical stylistic conventions. Maintain this practice throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:51:14.364414, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:51:14, id=7ef81928-19f7-469e-b696-dc44ebce07df, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:51:10, status=ringing}

{created_at_str=2025-10-10 09:51:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:51:10.806535, scheduled_at=2025-10-10T09:51:10.806505, custom_extractions=null, telephony_data={duration=0.0, to_number=+917097040940, provider_call_id=18daba16-59ad-4e86-b10d-923178da117b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, reviewDetails={overallScore={score=59.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to quickly scan important sections. Consider distinct headers for each section and more white space for readability., score=64, readability=The readability is average due to the dense blocks of text and lengthy list of roles and responsibilities. Breaking down sections into smaller paragraphs or bullet points can help in better readability., essentialSectionsPresence=All essential sections such as Education, Work Experience, and Skills are present but not in a very logical order. Reorganizing the sections to highlight the most recent experience first would improve the flow., scale=100}, atsReadabilityScore={feedback=The resume's layout is mostly ATS-compatible, though improvements can be made in keyword density. Reinforcing role-specific terms could score higher in ATS systems., score=67, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and employment details are correctly positioned and readable by ATS systems. Ensuring consistent format across sections will further enhance parsing.}, impact={feedback=The impact of achievements is low due to the lack of quantifiable metrics. Including specific outcomes or metrics associated with your contributions will enhance perceived impact., score=55, spellCheck=The resume does not show obvious spelling errors, but a thorough spell-check is always advisable as a redundant security measure., bulletPointsUsage=Bullet points are used throughout, but they are overly long and make the information hard to digest. Shortening the points and using stronger action verbs would help., weakActionVerbs=Weak action verbs such as 'Worked' and 'Responsible for' should be replaced with more dynamic verbs like 'Leveraged' or 'Executed'., scale=100, quantifyingImpact=The resume is missing quantifiable achievements, which reduce the impact. Try to include measurable results like 'Reduced incident response time by 20%'., repetitionAvoidance=There is a high amount of repetition in roles and responsibilities, making the resume appear redundant. Eliminate unnecessary repetition by consolidating similar points., accomplishmentLanguage=The language used does not consistently convey achievements. Phrases like 'Lead a team to implement...' will communicate accomplishments more forcefully.}, crispness={feedback=The resume is verbose and lacks crispness, reducing effectiveness in conveying key experiences. A more concise format with clear, powerful statements would enhance the resume., resumeLength=The resume length is acceptable but could be further condensed by removing repetitive statements. Aim to fit the resume on one page considering the years of experience., score=52, bulletPointsCount=There is an excessive number of bullet points under the experience section. It's important to prioritize and highlight the most significant achievements., fillerWords=The presence of filler words and redundant phrases dilutes the impact. Removing them will enhance clarity and make other content more impactful., bulletPointLength=Many bullet points are too long and detailed. Shortening these to clear, direct points will improve impact and readability., scale=100}, qualityAddOn={feedback=There is a need to improve the stylistic quality of the resume. Reduction of buzzwords and adherence to consistent formatting will enhance professionalism., score=58, buzzwordsCliches=Buzzwords such as 'good understanding' and 'proficient' are vague. Specificity will improve credibility, e.g., by detailing exact technologies and outcomes., datesFormatting=Dates are presented inconsistently, e.g., 'Nov 2017 to Sep 2020'. Standardizing this format enhances professionalism and clarity., activeVoice=The document lacks a consistent use of active voice. Better phrasing can increase the punch and bring strength to your contributions., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, which aligns well with typical stylistic conventions. Maintain this practice throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:51:13.026091, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:51:13, id=7ef81928-19f7-469e-b696-dc44ebce07df, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:51:10, status=initiated}
Context Details
{recipient_phone_number=+917097040940, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 15:10:22, callback_request_id=null, is_callback=null, fullName=Kranthi, resume_review_id=68e8d45f18c34103788d47e9, parentBolnaId=null, attemptType=null}, resume_review_id=null}