Call Details

Bolna ID: 675965d1-1f1b-4c0d-9474-2f1f353a6785

Phone: +919398681798

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-10 14:31:13

Ended:
Not set

Last Processed:
2025-10-10 14:39:09

Last Retry At:
2025-10-10 14:39:09

Next Retry Scheduled:
2025-10-10 14:37:08

Next Call Scheduled:
2025-10-10 14:37:08

Call Timeline 14
2025-10-10 14:31:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 14:31:17
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:31:19
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:32:08
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:32:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-10 14:32:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 14:37:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6}
2025-10-10 14:38:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6}
2025-10-10 14:38:03
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6, reason=Retry attempt succeeded}
2025-10-10 14:38:03
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6}
2025-10-10 14:38:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6}
2025-10-10 14:38:10
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6, reason=Retry attempt succeeded}
2025-10-10 14:38:10
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b1d1aba3-bea9-47b9-a425-a214922effa6}
2025-10-10 14:39:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 14:39:09}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, is now a good time to chat?
, updated_at=2025-10-10T09:08:09.378361, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:08:09, id=b1d1aba3-bea9-47b9-a425-a214922effa6, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello," but does not confirm if it's a good time to chat. The agent repeats the question to ensure the user is available for the conversation., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Response", "disposition_2": "No Engagement", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Response, disposition_2=No Engagement, disposition_3=}}}, smart_status=not_started, conversation_duration=21.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.999937, provider_connected=false}, transcriber_duration=20.999937, transcriber_model=nova-3, synthesizer_characters=128, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=56}, azure_gpt-4_1-mini={output=34, input=3679}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=56, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=34, input=3679, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3909, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:07:09, status=completed}

{created_at_str=2025-10-10 09:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.82, batch_id=null, cost_breakdown={synthesizer=1.28, transcriber=0.322, synthesizer_breakdown={welcome_message=0, conversation=1.28}, llm=0.215, platform=0, transcriber_breakdown={analytics=0, conversation=0.322}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.152, hangup=0.058}}, created_at=2025-10-10T09:07:09.751242, scheduled_at=2025-10-10T09:07:09.751217, custom_extractions=null, telephony_data={duration=0.0, to_number=+919398681798, provider_call_id=02b5dffc-cef4-480c-8c2f-366f3d4a6f53, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919398681798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=675965d1-1f1b-4c0d-9474-2f1f353a6785, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, is now a good time to chat?
, updated_at=2025-10-10T09:08:00.873104, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:08:00, id=b1d1aba3-bea9-47b9-a425-a214922effa6, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello," but does not confirm if it's a good time to chat. The agent repeats the question to ensure the user is available for the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=21.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=20.999937, provider_connected=false}, transcriber_duration=20.999937, transcriber_model=nova-3, synthesizer_characters=128, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=56}, azure_gpt-4_1-mini={output=34, input=3679}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=56, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=34, input=3679, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3909, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:07:09, status=call-disconnected}

{created_at_str=2025-10-10 09:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:07:09.751242, scheduled_at=2025-10-10T09:07:09.751217, custom_extractions=null, telephony_data={duration=0.0, to_number=+919398681798, provider_call_id=02b5dffc-cef4-480c-8c2f-366f3d4a6f53, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919398681798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=675965d1-1f1b-4c0d-9474-2f1f353a6785, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:07:30.581573, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:07:30, id=b1d1aba3-bea9-47b9-a425-a214922effa6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:07:09, status=in-progress}

{created_at_str=2025-10-10 09:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:07:09.751242, scheduled_at=2025-10-10T09:07:09.751217, custom_extractions=null, telephony_data={duration=0.0, to_number=+919398681798, provider_call_id=02b5dffc-cef4-480c-8c2f-366f3d4a6f53, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919398681798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=675965d1-1f1b-4c0d-9474-2f1f353a6785, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:07:14.644242, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:07:14, id=b1d1aba3-bea9-47b9-a425-a214922effa6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:07:09, status=ringing}

{created_at_str=2025-10-10 09:07:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:07:09.751242, scheduled_at=2025-10-10T09:07:09.751217, custom_extractions=null, telephony_data={duration=0.0, to_number=+919398681798, provider_call_id=02b5dffc-cef4-480c-8c2f-366f3d4a6f53, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919398681798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=675965d1-1f1b-4c0d-9474-2f1f353a6785, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:07:13.28104, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:07:13, id=b1d1aba3-bea9-47b9-a425-a214922effa6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:07:09, status=initiated}

{created_at_str=2025-10-10 09:01:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T09:01:13.591106, scheduled_at=2025-10-10T09:01:13.591082, custom_extractions=null, telephony_data={duration=0.0, to_number=+919398681798, provider_call_id=087078a7-7870-44b3-8118-fa7b933ab2c2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919398681798, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 14:20:42, callback_request_id=null, is_callback=null, fullName=Chundi, resume_review_id=68e8c8b718c34103788d452a, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is clear, with well-organized sections that are easy to find. However, some formatting inconsistencies, such as alignment and spacing, could be improved for better visual appeal., score=66, readability=Overall readability is good, but a more consistent font size and style throughout the document would enhance professional appearance. The use of headers could be more distinguishable to aid quick navigation through sections., essentialSectionsPresence=The resume includes all essential sections such as Experience, Education, and Skills, which are crucial for ATS compatibility. A more structured presentation, like reverse chronological order, could enhance the visibility of recent achievements., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-friendly with clear labels and structured format. However, enhancing keyword optimization for the targeted role could improve ranking in ATS scans., score=66, scale=100, keyElementsReadableByATS=Key elements such as contact information, most recent roles, and skills are clearly visible and readable by ATS. Ensure complex formatting and graphical elements are minimized to improve compatibility.}, impact={feedback=The resume effectively highlights the candidate's impact in previous roles with quantified achievements. However, there is room for improvement in diversifying the language to avoid repetitiveness., score=63, spellCheck=Spelling is mostly accurate, but occasional minor errors are present that could be polished to ensure perfection. A thorough review would help in catching any overlooked mistakes., bulletPointsUsage=Bullet points are used well to break down achievements, making them easy to read and understand. However, a few bullet points are overly detailed, which can detract from the key messages., weakActionVerbs=The resume predominantly uses strong action verbs, but there are instances where more dynamic language could further enhance the description of achievements. Substituting common verbs with more powerful alternatives can strengthen statements., scale=100, quantifyingImpact=There is a strong presence of quantifiable achievements such as percentages and monetary values, which help illustrate success clearly. Further quantification in sections like photography could enhance impact., repetitionAvoidance=Some repetition in action verbs is present, which may weaken the overall impact. Using varied language can better showcase different skills and accomplishments., accomplishmentLanguage=The language used effectively communicates achievements and results-oriented behaviors, particularly in sales roles. Ensuring all sections maintain this level of specificity will keep the reader engaged.}, crispness={feedback=The resume could benefit from more selective information to maintain engagement and clarity. Eliminating unnecessary details would make it more concise., resumeLength=There is a lot of content that could be condensed to suit different roles, as the resume currently exceeds expected length for the experience level. Aim to focus on the most impactful roles and achievements., score=58, bulletPointsCount=An excessive number of bullet points in sections may overwhelm the reader; consider condensing similar points to highlight the most significant contributions. Fewer, more impactful bullets would enhance readability., fillerWords=Several filler words and phrases can be removed to add clarity and conciseness. Avoiding unnecessary words will make the document more to the point and engaging., bulletPointLength=Some bullet points are too long, risking loss of reader interest. Bullet points should be concise but informative, ideally within 1-2 lines., scale=100}, qualityAddOn={feedback=Overall, the resume maintains a formal tone suitable for professional settings. A few stylistic adjustments could further improve its clarity and appeal., score=64, buzzwordsCliches=The resume largely avoids overused buzzwords, though some industry jargon could be replaced with more specific language. Avoiding clichés will make the content more original and impactful., datesFormatting=Dates are formatted consistently, and the timeline of employment is easy to follow. Ensuring this consistency across the document aids in a professional presentation., activeVoice=The active voice is generally used, which effectively communicates a proactive approach. Ensure all sections maintain this style for a more persuasive impact., scale=100, personalPronounsUsage=There is generally an appropriate avoidance of personal pronouns, which is suitable for resume writing. This maintains the formal tone of the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T09:02:08.107204, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 09:02:08, id=675965d1-1f1b-4c0d-9474-2f1f353a6785, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:01:13, status=no-answer}

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Context Details
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