Call Details

Bolna ID: 8b3b4744-2553-4ef3-8bdb-9c99b322db6d

Phone: +918808814140

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 261.20s

Cost: ₹35.77

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-10 14:30:09

Ended:
Not set

Last Processed:
2025-10-10 14:35:10

Last Retry At:
2025-10-10 14:35:10

Next Retry Scheduled:
2025-10-10 14:40:02

Next Call Scheduled:
2025-10-10 14:40:02

Call Timeline 12
2025-10-10 14:30:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 14:30:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:30:18
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:30:25
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 14:33:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-10 14:33:08}
2025-10-10 14:35:02
COMPLETED MAIN
CALLBACK_UPDATE
₹31.27
Duration: 261.20s
2025-10-10 14:35:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-10 14:35:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 14:35:08
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_link2, request_type=payment_details, phone_number=+918808814140}
2025-10-10 14:35:09
COMPLETED MAIN
CALLBACK_UPDATE
₹35.77
Duration: 261.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Pricing Discussed, disposition_3=Payment Link Shared}}}
2025-10-10 14:35:10
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-10 14:35:10}
2025-10-10 14:35:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 14:35:10}
Call History (Raw Callbacks) 5

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A more succinct version will allow quicker parsing by ATS and recruiters alike., score=55, bulletPointsCount=While bullet points are used strategically, the quantity per role is excessive, diluting the potential impact. Reducing the count and focusing on the most significant points would underscore major achievements more effectively., fillerWords=Some bullet points contain filler words that add little value and distract from key messages. Eliminating excess phrasing will streamline the resume, allowing core achievements and qualifications to shine., bulletPointLength=Numerous bullet points are too verbose, which can confuse the reader; shorter, more specific points maintain reader engagement and sharpness. Revising for brevity will handily improve impact per line., scale=100}, qualityAddOn={feedback=The use of jargon and buzzwords is minimal but vigilance against common clichés will avoid diluting the professionalism. 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The impersonal style aligns well with professional standards, ensuring reader focus remains on achievements and experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Vivek?
user:  hello
assistant:  Hi Vivek, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i am looking for a job change right now
assistant:  Got it, Vivek. You have about ten years of experience, right?
user:  yeah to nine
assistant:   Nine years, thanks for confirming. What kind of roles are you targeting?
user:  i am targeting uh gen ai product manager roles
assistant:   Nice choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i am i know a little bit about this can you confirm anita are you an ai agent
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  yeah yeah makes sense
assistant:   Perfect! I see your resume scored sixty one out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, your resume might be getting rejected before reaching recruiters. Are you getting enough relevant interview calls with this resume?
user:  not really
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  i am customizing it
assistant:   Hmm, that’s good, but your resume still scored low. It might be missing the right keywords or ATS-friendly format. Does that make sense?
user:  yeah it does can you tell me who created this voice bot which company are you talking from
assistant:   I’m with Outspark Resume Services, part of the Times of India Group, based in Gurgaon. We help professionals like you get more interview calls with ATS-optimized resumes. Interested to know how we’ve helped over two lakh people, including senior managers?
user:  ok do tell me about it
assistant:    We’ve helped folks get noticed by recruiters at Amazon, Uber, Times Internet, and more. Our service includes ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Want me to explain the full package?
user:  sure tell me
assistant:   You get ten job-customized ATS-friendly resumes, ten cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Following so far?
user:  sure
assistant:    Great
user:  how much does this cost
assistant:    This full package is valued over ten thousand rupees, but for a limited time, you can get it for just rupees two thousand plus GST. It’s a three-day offer. Interested?
user:  can you share me the details
assistant:    Absolutely, Vivek! I’ll generate a limited-time discounted payment link and share it on your WhatsApp right away. What’s the best number to send it to?
user:  you should have my number from my resume
assistant:    Yes, I do have your number, Vivek. I’ll send the payment link to your WhatsApp shortly. Keep an eye out for it!
user:  sure okay good
assistant:  Awesome, Vivek! Once you get the link, you can quickly complete your purchase. I’m here if you have any questions. Ready to boost your job chances?
user:  okay thank you thank you anita
assistant:   You’re welcome, Vivek! Excited to see you land those interviews. Reach out anytime. Good luck!
assistant: Call will now disconnect
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Vivek mentioned he is customizing his resume for job applications but is not receiving enough interview calls. Anita offered Outspark's services, which include ten ATS-friendly resumes, cover letters, and interview prep kits, all for a limited-time price of 2,000 rupees plus GST. She promised to send a payment link to Vivek's WhatsApp. The conversation ended with Vivek thanking Anita, and she encouraged him to reach out if he had any questions., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Pricing Discussed", "disposition_3": "Payment Link Shared"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Pricing Discussed, disposition_3=Payment Link Shared}}}, smart_status=completed, conversation_duration=261.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2818, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=188, input=821}, azure_gpt-4_1-mini={output=610, input=56788}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=188, input=821, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=610, input=56788, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=58182, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 09:00:10, status=completed}

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The impersonal style aligns well with professional standards, ensuring reader focus remains on achievements and experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Vivek?
user:  hello
assistant:  Hi Vivek, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i am looking for a job change right now
assistant:  Got it, Vivek. You have about ten years of experience, right?
user:  yeah to nine
assistant:   Nine years, thanks for confirming. What kind of roles are you targeting?
user:  i am targeting uh gen ai product manager roles
assistant:   Nice choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i am i know a little bit about this can you confirm anita are you an ai agent
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  yeah yeah makes sense
assistant:   Perfect! I see your resume scored sixty one out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, your resume might be getting rejected before reaching recruiters. Are you getting enough relevant interview calls with this resume?
user:  not really
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  i am customizing it
assistant:   Hmm, that’s good, but your resume still scored low. It might be missing the right keywords or ATS-friendly format. Does that make sense?
user:  yeah it does can you tell me who created this voice bot which company are you talking from
assistant:   I’m with Outspark Resume Services, part of the Times of India Group, based in Gurgaon. We help professionals like you get more interview calls with ATS-optimized resumes. Interested to know how we’ve helped over two lakh people, including senior managers?
user:  ok do tell me about it
assistant:    We’ve helped folks get noticed by recruiters at Amazon, Uber, Times Internet, and more. Our service includes ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Want me to explain the full package?
user:  sure tell me
assistant:   You get ten job-customized ATS-friendly resumes, ten cover letters, and ten interview prep kits. Plus, lifetime access to edit and download your CVs in twenty-five templates. Following so far?
user:  sure
assistant:    Great
user:  how much does this cost
assistant:    This full package is valued over ten thousand rupees, but for a limited time, you can get it for just rupees two thousand plus GST. It’s a three-day offer. Interested?
user:  can you share me the details
assistant:    Absolutely, Vivek! I’ll generate a limited-time discounted payment link and share it on your WhatsApp right away. What’s the best number to send it to?
user:  you should have my number from my resume
assistant:    Yes, I do have your number, Vivek. I’ll send the payment link to your WhatsApp shortly. Keep an eye out for it!
user:  sure okay good
assistant:  Awesome, Vivek! Once you get the link, you can quickly complete your purchase. I’m here if you have any questions. Ready to boost your job chances?
user:  okay thank you thank you anita
assistant:   You’re welcome, Vivek! Excited to see you land those interviews. Reach out anytime. Good luck!
assistant: Call will now disconnect
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Context Details
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