Call Details
Bolna ID:
9a0121bc-af2d-45f4-a8b7-453f5e08b295
Phone: +919481545331
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 259.90s
Cost: ₹42.76
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-10 14:03:09
Ended:
Not set
Last Processed:
2025-10-10 14:08:10
Last Retry At:
2025-10-10 14:08:10
Next Retry Scheduled:
2025-10-10 14:13:01
Next Call Scheduled:
2025-10-10 14:13:01
Call Timeline 12
Call History (Raw Callbacks) 5
{created_at_str=2025-10-10 08:33:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=42.76, batch_id=null, cost_breakdown={synthesizer=34.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=34.27}, llm=3.9919999999999995, transfer_cost=0.0, platform=4.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=4.625, llm_breakdown={analytics=0, summarization=0.022, extraction=0, conversation=2.931, hangup=1.039}}, created_at=2025-10-10T08:33:11.03287, scheduled_at=2025-10-10T08:33:11.032843, custom_extractions=null, telephony_data={duration=261.0, to_number=+919481545331, provider_call_id=5bbe14ae-c8c9-41fe-b188-6d81e51c06b6, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/b453809d-7c71-43df-9270-449bd604e154.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Summary, Technical Expertise, Professional Experience, and Education, all of which are crucial for an ATS. While the sections are present, the consistency of presenting professional experiences in reverse chronological order needs some improvement., score=68, readability=Generally, the resume is readable, but small format inconsistencies may challenge the ATS parsing. To improve readability, ensure that bullet points are structured uniformly and all sections are clearly labeled., essentialSectionsPresence=Important sections like Experience and Education are present, but listing them in reverse chronological order is recommended for better impact. The Achievements section adds-value, but personal accomplishments like school rankings could be omitted to maintain professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, given the separation of sections and use of keywords. Ensuring labels for each pro section would maintain consistency, enhancing ATS effectiveness and readability., score=66, scale=100, keyElementsReadableByATS=Vital elements, including contact details and technical skills, are discernible by ATS due to logical structuring. Incorporating more job-related keywords and refining section headers can further improve ATS compatibility.}, impact={feedback=While the resume includes several bullet points, many lack quantifiable impact measurements, diminishing the perceived effectiveness. The use of strong action verbs could help in better highlighting achievements and responsibilities., score=60, spellCheck=Overall, the spelling is good, but a thorough check for minor errors, especially in technical terms, could enhance professionalism. Using tools like Grammarly can ensure the document is error-free., bulletPointsUsage=The bullet points do a decent job of organizing information, but the use of clear, quantifiable metrics or percentages could enhance their impact. Consider shortening the bullet points to make them more digestible while adhering to a results-focused approach., weakActionVerbs=Some action verbs are weak and do not fully convey the impact of your roles. Stronger verbs such as 'achieved,' 'executed,' or 'implemented' would better detail responsibilities and achievements., scale=100, quantifyingImpact=Few bullet points quantify achievements, which weakens the overall impact. Including specifics like 'improved efficiency by 20%' or 'managed a team of X members' would strengthen outcomes and success stories., repetitionAvoidance=There is noticeable repetition in some entries, affecting overall effectiveness. Varying the language used to describe experiences could enhance distinctiveness and effectiveness of the bullet points., accomplishmentLanguage=The language lacks emphasis on direct accomplishments; focusing more on achievements would enrich the professional experience narrative. Incorporating more results-oriented language could improve this aspect significantly.}, crispness={feedback=The resume's length is generally acceptable, but condensing overly detailed bullet points is advisable for improved clarity and impact. Eliminating unnecessary filler words will increase succinctness and overall readability., resumeLength=The resume length matches the candidate's level of experience but could benefit from summary-like sections for extensive roles to maintain effectiveness. Stick to essentials and separate detailed descriptions into key experience sections., score=58, bulletPointsCount=The resume contains an overwhelming number of bullet points, which dilutes the main points. Limit them to be more focused, concise and impactful, thereby enhancing reader engagement., fillerWords=The presence of filler words such as 'thus,' 'successfully,' and 'additionally' should be minimized. Adopting a direct style focuses reader attention on achievements rather than redundant language., bulletPointLength=Bullet point length varies greatly; condensing them into shorter, impactful statements will improve flow. Avoid lengthy details which could instead be summarized in two or three impactful statements per point., scale=100}, qualityAddOn={feedback=Inconsistencies in date formats and occasional presence of buzzwords can detract from professionalism. Consistent use of active voice can further enhance the assertiveness of the resume., score=62, buzzwordsCliches=Buzzwords and clichés like 'phenomenal job' or 'pivotal role' are present; replacing these with specific achievements would add more professional weight. Focus on detailed, quantifiable descriptions of tasks and roles., datesFormatting=Dates formatting is generally consistent, but keeping month and year separated ensures better clarity (e.g., 02/2012 to 12/2014). Consistent formatting helps ATS and human readers quickly track career progression., activeVoice=While the resume primarily uses active voice, enhancing this practice could foster a more command-focused tone. Regular usage of active voice verbs like 'Led,' 'Developed,' and 'Implemented' should be a mainstay., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, focusing instead on succinct skill and achievement descriptions, which is ideal for a professional resume. Continuing to avoid pronouns enhances focus on accomplishments rather than narratives.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Mamata?
user: hello
assistant: Hi Mamata, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i mean i'm not currently working i'm on a break
assistant: Thanks for sharing, Mamata. So, you’re on a break but thinking about your next move? That’s smart! What kind of roles are you targeting when you’re ready?
user: like software and field itself like front end
assistant: Got it, front-end software roles. We have your experience as ten years, is that correct?
user: eight eight years
assistant: Eight to eight years, thanks for clarifying! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: applicant
assistant: Yes, ATS means
user: sorry i didn't get you
assistant: No worries! ATS is software that helps HR pick the best resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: okay
assistant: Great! I see your resume score was sixty two point eight out of one hundred. Anything below eighty is usually poor for ATS. So even if you’re qualified, your resume might be getting rejected. Are you getting enough relevant interview calls with this resume?
user: i have just started actually i have not shared with anyone else i'm upgrading myself like
assistant: That’s a good
user: refreshing myself with the skills yeah
assistant: That
user: i mean just i thought i'll check how is it and i gave it my resume that
assistant: Smart move, Mamata! Upgrading your resume now means you’ll be ready to impress recruiters when you start applying. Want me to tell you how Outspark can help make your resume ATS-friendly and get you more interview calls?
user: yeah sure
assistant: Awesome! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles and companies. Sound good so far?
user: ok yeah
assistant: Perfect! We also include two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Would you like to hear more about these?
user: yeah sure
assistant: Great! The LinkedIn review improves your profile sections like summary and skills. The Post Buddy calendar guides what to post daily to get noticed. What do you think this whole package should cost, Mamata?
user: saw something like a two fifty
assistant: Two fifty is a good guess, Mamata! But this full package is actually valued much higher, over ten thousand rupees. For a limited time, we’re offering it at a big discount. Want to know the special price?
user: yeah
assistant: You can get everything for just rupees two thousand plus GST, Mamata. This offer lasts only three days. Serious about your career? Shall I send you the payment link now?
user: not right
assistant: I get
user: now let me let me upgrade myself and after that we'll do this
assistant: I understand, Mamata. Just remember, upgrading your resume now can save you time later. Can I call you back in a week to check in?
user: sure
assistant: Perfect! When’s a good time for me to call you back, Mamata?
user: next week same thing
assistant: Got it, Mamata. I’ll schedule a call for next week same time. Looking forward to helping you then!
user: okay
assistant: Thanks, Mamata! Have a great day and good luck with your skill upgrade. I’ll talk to you next week!
assistant: Call will now disconnect
, updated_at=2025-10-10T08:38:09.148018, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 08:38:09, id=9a0121bc-af2d-45f4-a8b7-453f5e08b295, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Mamata to discuss her resume and job search status. Mamata is currently on a break from work and is looking to target front-end software roles. Anita explained the importance of having an ATS-friendly resume, as Mamata's current score was below the recommended threshold for getting interview calls.
Mamata mentioned she is refreshing her skills and has just started looking for job opportunities. Anita offered a package that includes ATS-friendly resumes, tailored cover letters, and LinkedIn services at a discounted price. However, Mamata decided to focus on upgrading her skills first before making any purchases. They agreed to reconnect the following week to follow up on her progress., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Not Ready to Buy", "disposition_3": "Wants to Upgrade Skills First"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Not Ready to Buy, disposition_3=Wants to Upgrade Skills First}}}, smart_status=rescheduled, conversation_duration=259.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3445, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=148, input=857}, azure_gpt-4_1-mini={output=755, input=70143}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=148, input=857, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=755, input=70143, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=140, input=69348, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 08:33:11, status=completed}
{created_at_str=2025-10-10 08:33:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=38.26, batch_id=null, cost_breakdown={synthesizer=34.27, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=34.27}, llm=3.9919999999999995, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.022, extraction=0, conversation=2.931, hangup=1.039}}, created_at=2025-10-10T08:33:11.03287, scheduled_at=2025-10-10T08:33:11.032843, custom_extractions=null, telephony_data={duration=0.0, to_number=+919481545331, provider_call_id=5bbe14ae-c8c9-41fe-b188-6d81e51c06b6, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Summary, Technical Expertise, Professional Experience, and Education, all of which are crucial for an ATS. While the sections are present, the consistency of presenting professional experiences in reverse chronological order needs some improvement., score=68, readability=Generally, the resume is readable, but small format inconsistencies may challenge the ATS parsing. To improve readability, ensure that bullet points are structured uniformly and all sections are clearly labeled., essentialSectionsPresence=Important sections like Experience and Education are present, but listing them in reverse chronological order is recommended for better impact. The Achievements section adds-value, but personal accomplishments like school rankings could be omitted to maintain professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, given the separation of sections and use of keywords. Ensuring labels for each pro section would maintain consistency, enhancing ATS effectiveness and readability., score=66, scale=100, keyElementsReadableByATS=Vital elements, including contact details and technical skills, are discernible by ATS due to logical structuring. Incorporating more job-related keywords and refining section headers can further improve ATS compatibility.}, impact={feedback=While the resume includes several bullet points, many lack quantifiable impact measurements, diminishing the perceived effectiveness. The use of strong action verbs could help in better highlighting achievements and responsibilities., score=60, spellCheck=Overall, the spelling is good, but a thorough check for minor errors, especially in technical terms, could enhance professionalism. Using tools like Grammarly can ensure the document is error-free., bulletPointsUsage=The bullet points do a decent job of organizing information, but the use of clear, quantifiable metrics or percentages could enhance their impact. Consider shortening the bullet points to make them more digestible while adhering to a results-focused approach., weakActionVerbs=Some action verbs are weak and do not fully convey the impact of your roles. Stronger verbs such as 'achieved,' 'executed,' or 'implemented' would better detail responsibilities and achievements., scale=100, quantifyingImpact=Few bullet points quantify achievements, which weakens the overall impact. Including specifics like 'improved efficiency by 20%' or 'managed a team of X members' would strengthen outcomes and success stories., repetitionAvoidance=There is noticeable repetition in some entries, affecting overall effectiveness. Varying the language used to describe experiences could enhance distinctiveness and effectiveness of the bullet points., accomplishmentLanguage=The language lacks emphasis on direct accomplishments; focusing more on achievements would enrich the professional experience narrative. Incorporating more results-oriented language could improve this aspect significantly.}, crispness={feedback=The resume's length is generally acceptable, but condensing overly detailed bullet points is advisable for improved clarity and impact. Eliminating unnecessary filler words will increase succinctness and overall readability., resumeLength=The resume length matches the candidate's level of experience but could benefit from summary-like sections for extensive roles to maintain effectiveness. Stick to essentials and separate detailed descriptions into key experience sections., score=58, bulletPointsCount=The resume contains an overwhelming number of bullet points, which dilutes the main points. Limit them to be more focused, concise and impactful, thereby enhancing reader engagement., fillerWords=The presence of filler words such as 'thus,' 'successfully,' and 'additionally' should be minimized. Adopting a direct style focuses reader attention on achievements rather than redundant language., bulletPointLength=Bullet point length varies greatly; condensing them into shorter, impactful statements will improve flow. Avoid lengthy details which could instead be summarized in two or three impactful statements per point., scale=100}, qualityAddOn={feedback=Inconsistencies in date formats and occasional presence of buzzwords can detract from professionalism. Consistent use of active voice can further enhance the assertiveness of the resume., score=62, buzzwordsCliches=Buzzwords and clichés like 'phenomenal job' or 'pivotal role' are present; replacing these with specific achievements would add more professional weight. Focus on detailed, quantifiable descriptions of tasks and roles., datesFormatting=Dates formatting is generally consistent, but keeping month and year separated ensures better clarity (e.g., 02/2012 to 12/2014). Consistent formatting helps ATS and human readers quickly track career progression., activeVoice=While the resume primarily uses active voice, enhancing this practice could foster a more command-focused tone. Regular usage of active voice verbs like 'Led,' 'Developed,' and 'Implemented' should be a mainstay., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, focusing instead on succinct skill and achievement descriptions, which is ideal for a professional resume. Continuing to avoid pronouns enhances focus on accomplishments rather than narratives.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Mamata?
user: hello
assistant: Hi Mamata, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i mean i'm not currently working i'm on a break
assistant: Thanks for sharing, Mamata. So, you’re on a break but thinking about your next move? That’s smart! What kind of roles are you targeting when you’re ready?
user: like software and field itself like front end
assistant: Got it, front-end software roles. We have your experience as ten years, is that correct?
user: eight eight years
assistant: Eight to eight years, thanks for clarifying! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: applicant
assistant: Yes, ATS means
user: sorry i didn't get you
assistant: No worries! ATS is software that helps HR pick the best resumes. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: okay
assistant: Great! I see your resume score was sixty two point eight out of one hundred. Anything below eighty is usually poor for ATS. So even if you’re qualified, your resume might be getting rejected. Are you getting enough relevant interview calls with this resume?
user: i have just started actually i have not shared with anyone else i'm upgrading myself like
assistant: That’s a good
user: refreshing myself with the skills yeah
assistant: That
user: i mean just i thought i'll check how is it and i gave it my resume that
assistant: Smart move, Mamata! Upgrading your resume now means you’ll be ready to impress recruiters when you start applying. Want me to tell you how Outspark can help make your resume ATS-friendly and get you more interview calls?
user: yeah sure
assistant: Awesome! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles and companies. Sound good so far?
user: ok yeah
assistant: Perfect! We also include two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Would you like to hear more about these?
user: yeah sure
assistant: Great! The LinkedIn review improves your profile sections like summary and skills. The Post Buddy calendar guides what to post daily to get noticed. What do you think this whole package should cost, Mamata?
user: saw something like a two fifty
assistant: Two fifty is a good guess, Mamata! But this full package is actually valued much higher, over ten thousand rupees. For a limited time, we’re offering it at a big discount. Want to know the special price?
user: yeah
assistant: You can get everything for just rupees two thousand plus GST, Mamata. This offer lasts only three days. Serious about your career? Shall I send you the payment link now?
user: not right
assistant: I get
user: now let me let me upgrade myself and after that we'll do this
assistant: I understand, Mamata. Just remember, upgrading your resume now can save you time later. Can I call you back in a week to check in?
user: sure
assistant: Perfect! When’s a good time for me to call you back, Mamata?
user: next week same thing
assistant: Got it, Mamata. I’ll schedule a call for next week same time. Looking forward to helping you then!
user: okay
assistant: Thanks, Mamata! Have a great day and good luck with your skill upgrade. I’ll talk to you next week!
assistant: Call will now disconnect
, updated_at=2025-10-10T08:37:57.933462, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 08:37:57, id=9a0121bc-af2d-45f4-a8b7-453f5e08b295, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Mamata to discuss her resume and job search status. Mamata is currently on a break from work and is looking to target front-end software roles. Anita explained the importance of having an ATS-friendly resume, as Mamata's current score was below the recommended threshold for getting interview calls.
Mamata mentioned she is refreshing her skills and has just started looking for job opportunities. Anita offered a package that includes ATS-friendly resumes, tailored cover letters, and LinkedIn services at a discounted price. However, Mamata decided to focus on upgrading her skills first before making any purchases. They agreed to reconnect the following week to follow up on her progress., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=259.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3445, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=148, input=857}, azure_gpt-4_1-mini={output=755, input=70143}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=148, input=857, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=755, input=70143, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=140, input=69348, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 08:33:11, status=call-disconnected}
{created_at_str=2025-10-10 08:33:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T08:33:11.03287, scheduled_at=2025-10-10T08:33:11.032843, custom_extractions=null, telephony_data={duration=0.0, to_number=+919481545331, provider_call_id=5bbe14ae-c8c9-41fe-b188-6d81e51c06b6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Summary, Technical Expertise, Professional Experience, and Education, all of which are crucial for an ATS. While the sections are present, the consistency of presenting professional experiences in reverse chronological order needs some improvement., score=68, readability=Generally, the resume is readable, but small format inconsistencies may challenge the ATS parsing. To improve readability, ensure that bullet points are structured uniformly and all sections are clearly labeled., essentialSectionsPresence=Important sections like Experience and Education are present, but listing them in reverse chronological order is recommended for better impact. The Achievements section adds-value, but personal accomplishments like school rankings could be omitted to maintain professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, given the separation of sections and use of keywords. Ensuring labels for each pro section would maintain consistency, enhancing ATS effectiveness and readability., score=66, scale=100, keyElementsReadableByATS=Vital elements, including contact details and technical skills, are discernible by ATS due to logical structuring. Incorporating more job-related keywords and refining section headers can further improve ATS compatibility.}, impact={feedback=While the resume includes several bullet points, many lack quantifiable impact measurements, diminishing the perceived effectiveness. The use of strong action verbs could help in better highlighting achievements and responsibilities., score=60, spellCheck=Overall, the spelling is good, but a thorough check for minor errors, especially in technical terms, could enhance professionalism. Using tools like Grammarly can ensure the document is error-free., bulletPointsUsage=The bullet points do a decent job of organizing information, but the use of clear, quantifiable metrics or percentages could enhance their impact. Consider shortening the bullet points to make them more digestible while adhering to a results-focused approach., weakActionVerbs=Some action verbs are weak and do not fully convey the impact of your roles. Stronger verbs such as 'achieved,' 'executed,' or 'implemented' would better detail responsibilities and achievements., scale=100, quantifyingImpact=Few bullet points quantify achievements, which weakens the overall impact. Including specifics like 'improved efficiency by 20%' or 'managed a team of X members' would strengthen outcomes and success stories., repetitionAvoidance=There is noticeable repetition in some entries, affecting overall effectiveness. Varying the language used to describe experiences could enhance distinctiveness and effectiveness of the bullet points., accomplishmentLanguage=The language lacks emphasis on direct accomplishments; focusing more on achievements would enrich the professional experience narrative. Incorporating more results-oriented language could improve this aspect significantly.}, crispness={feedback=The resume's length is generally acceptable, but condensing overly detailed bullet points is advisable for improved clarity and impact. Eliminating unnecessary filler words will increase succinctness and overall readability., resumeLength=The resume length matches the candidate's level of experience but could benefit from summary-like sections for extensive roles to maintain effectiveness. Stick to essentials and separate detailed descriptions into key experience sections., score=58, bulletPointsCount=The resume contains an overwhelming number of bullet points, which dilutes the main points. Limit them to be more focused, concise and impactful, thereby enhancing reader engagement., fillerWords=The presence of filler words such as 'thus,' 'successfully,' and 'additionally' should be minimized. Adopting a direct style focuses reader attention on achievements rather than redundant language., bulletPointLength=Bullet point length varies greatly; condensing them into shorter, impactful statements will improve flow. Avoid lengthy details which could instead be summarized in two or three impactful statements per point., scale=100}, qualityAddOn={feedback=Inconsistencies in date formats and occasional presence of buzzwords can detract from professionalism. Consistent use of active voice can further enhance the assertiveness of the resume., score=62, buzzwordsCliches=Buzzwords and clichés like 'phenomenal job' or 'pivotal role' are present; replacing these with specific achievements would add more professional weight. Focus on detailed, quantifiable descriptions of tasks and roles., datesFormatting=Dates formatting is generally consistent, but keeping month and year separated ensures better clarity (e.g., 02/2012 to 12/2014). Consistent formatting helps ATS and human readers quickly track career progression., activeVoice=While the resume primarily uses active voice, enhancing this practice could foster a more command-focused tone. Regular usage of active voice verbs like 'Led,' 'Developed,' and 'Implemented' should be a mainstay., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, focusing instead on succinct skill and achievement descriptions, which is ideal for a professional resume. Continuing to avoid pronouns enhances focus on accomplishments rather than narratives.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T08:33:25.108053, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 08:33:25, id=9a0121bc-af2d-45f4-a8b7-453f5e08b295, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 08:33:11, status=in-progress}
{created_at_str=2025-10-10 08:33:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T08:33:11.03287, scheduled_at=2025-10-10T08:33:11.032843, custom_extractions=null, telephony_data={duration=0.0, to_number=+919481545331, provider_call_id=5bbe14ae-c8c9-41fe-b188-6d81e51c06b6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Summary, Technical Expertise, Professional Experience, and Education, all of which are crucial for an ATS. While the sections are present, the consistency of presenting professional experiences in reverse chronological order needs some improvement., score=68, readability=Generally, the resume is readable, but small format inconsistencies may challenge the ATS parsing. To improve readability, ensure that bullet points are structured uniformly and all sections are clearly labeled., essentialSectionsPresence=Important sections like Experience and Education are present, but listing them in reverse chronological order is recommended for better impact. The Achievements section adds-value, but personal accomplishments like school rankings could be omitted to maintain professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, given the separation of sections and use of keywords. Ensuring labels for each pro section would maintain consistency, enhancing ATS effectiveness and readability., score=66, scale=100, keyElementsReadableByATS=Vital elements, including contact details and technical skills, are discernible by ATS due to logical structuring. Incorporating more job-related keywords and refining section headers can further improve ATS compatibility.}, impact={feedback=While the resume includes several bullet points, many lack quantifiable impact measurements, diminishing the perceived effectiveness. The use of strong action verbs could help in better highlighting achievements and responsibilities., score=60, spellCheck=Overall, the spelling is good, but a thorough check for minor errors, especially in technical terms, could enhance professionalism. Using tools like Grammarly can ensure the document is error-free., bulletPointsUsage=The bullet points do a decent job of organizing information, but the use of clear, quantifiable metrics or percentages could enhance their impact. Consider shortening the bullet points to make them more digestible while adhering to a results-focused approach., weakActionVerbs=Some action verbs are weak and do not fully convey the impact of your roles. Stronger verbs such as 'achieved,' 'executed,' or 'implemented' would better detail responsibilities and achievements., scale=100, quantifyingImpact=Few bullet points quantify achievements, which weakens the overall impact. Including specifics like 'improved efficiency by 20%' or 'managed a team of X members' would strengthen outcomes and success stories., repetitionAvoidance=There is noticeable repetition in some entries, affecting overall effectiveness. Varying the language used to describe experiences could enhance distinctiveness and effectiveness of the bullet points., accomplishmentLanguage=The language lacks emphasis on direct accomplishments; focusing more on achievements would enrich the professional experience narrative. Incorporating more results-oriented language could improve this aspect significantly.}, crispness={feedback=The resume's length is generally acceptable, but condensing overly detailed bullet points is advisable for improved clarity and impact. Eliminating unnecessary filler words will increase succinctness and overall readability., resumeLength=The resume length matches the candidate's level of experience but could benefit from summary-like sections for extensive roles to maintain effectiveness. Stick to essentials and separate detailed descriptions into key experience sections., score=58, bulletPointsCount=The resume contains an overwhelming number of bullet points, which dilutes the main points. Limit them to be more focused, concise and impactful, thereby enhancing reader engagement., fillerWords=The presence of filler words such as 'thus,' 'successfully,' and 'additionally' should be minimized. Adopting a direct style focuses reader attention on achievements rather than redundant language., bulletPointLength=Bullet point length varies greatly; condensing them into shorter, impactful statements will improve flow. Avoid lengthy details which could instead be summarized in two or three impactful statements per point., scale=100}, qualityAddOn={feedback=Inconsistencies in date formats and occasional presence of buzzwords can detract from professionalism. Consistent use of active voice can further enhance the assertiveness of the resume., score=62, buzzwordsCliches=Buzzwords and clichés like 'phenomenal job' or 'pivotal role' are present; replacing these with specific achievements would add more professional weight. Focus on detailed, quantifiable descriptions of tasks and roles., datesFormatting=Dates formatting is generally consistent, but keeping month and year separated ensures better clarity (e.g., 02/2012 to 12/2014). Consistent formatting helps ATS and human readers quickly track career progression., activeVoice=While the resume primarily uses active voice, enhancing this practice could foster a more command-focused tone. Regular usage of active voice verbs like 'Led,' 'Developed,' and 'Implemented' should be a mainstay., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, focusing instead on succinct skill and achievement descriptions, which is ideal for a professional resume. Continuing to avoid pronouns enhances focus on accomplishments rather than narratives.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T08:33:18.159777, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 08:33:18, id=9a0121bc-af2d-45f4-a8b7-453f5e08b295, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 08:33:11, status=ringing}
{created_at_str=2025-10-10 08:33:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T08:33:11.03287, scheduled_at=2025-10-10T08:33:11.032843, custom_extractions=null, telephony_data={duration=0.0, to_number=+919481545331, provider_call_id=5bbe14ae-c8c9-41fe-b188-6d81e51c06b6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Summary, Technical Expertise, Professional Experience, and Education, all of which are crucial for an ATS. While the sections are present, the consistency of presenting professional experiences in reverse chronological order needs some improvement., score=68, readability=Generally, the resume is readable, but small format inconsistencies may challenge the ATS parsing. To improve readability, ensure that bullet points are structured uniformly and all sections are clearly labeled., essentialSectionsPresence=Important sections like Experience and Education are present, but listing them in reverse chronological order is recommended for better impact. The Achievements section adds-value, but personal accomplishments like school rankings could be omitted to maintain professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, given the separation of sections and use of keywords. Ensuring labels for each pro section would maintain consistency, enhancing ATS effectiveness and readability., score=66, scale=100, keyElementsReadableByATS=Vital elements, including contact details and technical skills, are discernible by ATS due to logical structuring. Incorporating more job-related keywords and refining section headers can further improve ATS compatibility.}, impact={feedback=While the resume includes several bullet points, many lack quantifiable impact measurements, diminishing the perceived effectiveness. The use of strong action verbs could help in better highlighting achievements and responsibilities., score=60, spellCheck=Overall, the spelling is good, but a thorough check for minor errors, especially in technical terms, could enhance professionalism. Using tools like Grammarly can ensure the document is error-free., bulletPointsUsage=The bullet points do a decent job of organizing information, but the use of clear, quantifiable metrics or percentages could enhance their impact. Consider shortening the bullet points to make them more digestible while adhering to a results-focused approach., weakActionVerbs=Some action verbs are weak and do not fully convey the impact of your roles. Stronger verbs such as 'achieved,' 'executed,' or 'implemented' would better detail responsibilities and achievements., scale=100, quantifyingImpact=Few bullet points quantify achievements, which weakens the overall impact. Including specifics like 'improved efficiency by 20%' or 'managed a team of X members' would strengthen outcomes and success stories., repetitionAvoidance=There is noticeable repetition in some entries, affecting overall effectiveness. Varying the language used to describe experiences could enhance distinctiveness and effectiveness of the bullet points., accomplishmentLanguage=The language lacks emphasis on direct accomplishments; focusing more on achievements would enrich the professional experience narrative. Incorporating more results-oriented language could improve this aspect significantly.}, crispness={feedback=The resume's length is generally acceptable, but condensing overly detailed bullet points is advisable for improved clarity and impact. Eliminating unnecessary filler words will increase succinctness and overall readability., resumeLength=The resume length matches the candidate's level of experience but could benefit from summary-like sections for extensive roles to maintain effectiveness. Stick to essentials and separate detailed descriptions into key experience sections., score=58, bulletPointsCount=The resume contains an overwhelming number of bullet points, which dilutes the main points. Limit them to be more focused, concise and impactful, thereby enhancing reader engagement., fillerWords=The presence of filler words such as 'thus,' 'successfully,' and 'additionally' should be minimized. Adopting a direct style focuses reader attention on achievements rather than redundant language., bulletPointLength=Bullet point length varies greatly; condensing them into shorter, impactful statements will improve flow. Avoid lengthy details which could instead be summarized in two or three impactful statements per point., scale=100}, qualityAddOn={feedback=Inconsistencies in date formats and occasional presence of buzzwords can detract from professionalism. Consistent use of active voice can further enhance the assertiveness of the resume., score=62, buzzwordsCliches=Buzzwords and clichés like 'phenomenal job' or 'pivotal role' are present; replacing these with specific achievements would add more professional weight. Focus on detailed, quantifiable descriptions of tasks and roles., datesFormatting=Dates formatting is generally consistent, but keeping month and year separated ensures better clarity (e.g., 02/2012 to 12/2014). Consistent formatting helps ATS and human readers quickly track career progression., activeVoice=While the resume primarily uses active voice, enhancing this practice could foster a more command-focused tone. Regular usage of active voice verbs like 'Led,' 'Developed,' and 'Implemented' should be a mainstay., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, focusing instead on succinct skill and achievement descriptions, which is ideal for a professional resume. Continuing to avoid pronouns enhances focus on accomplishments rather than narratives.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T08:33:15.215733, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 08:33:15, id=9a0121bc-af2d-45f4-a8b7-453f5e08b295, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 08:33:11, status=initiated}
Context Details
{recipient_phone_number=+919481545331, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 13:52:08, callback_request_id=null, is_callback=null, fullName=Mamata, resume_review_id=68e8c1de18c34103788d43df, parentBolnaId=null, attemptType=null}, resume_review_id=null}