Call Details

Bolna ID: 7c09a921-a61b-4848-9113-557330e4d97a

Phone: +918149489546

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 12:43:11

Ended:
Not set

Last Processed:
2025-10-10 12:52:09

Last Retry At:
2025-10-10 12:52:09

Next Retry Scheduled:
2025-10-10 12:48:50

Next Call Scheduled:
2025-10-10 12:48:50

Call Timeline 14
2025-10-10 12:43:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 12:43:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:43:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:43:50
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:43:50
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 12:43:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 12:49:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0}
2025-10-10 12:51:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0}
2025-10-10 12:51:06
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0, reason=Retry attempt succeeded}
2025-10-10 12:51:06
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0}
2025-10-10 12:51:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0}
2025-10-10 12:51:15
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0, reason=Retry attempt succeeded}
2025-10-10 12:51:15
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=95d76d2f-4975-47d1-8fb4-168e7500d7f0}
2025-10-10 12:52:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 12:52:09}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i just want to update my resume
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting with this update?
user:  eight years of experience
assistant:   Thanks for that! What kind of roles are you targeting with your eight years of experience?
user:  material planning especially material planning
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no no no
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  no
assistant: Okay, let me explain simply. ATS scans your resume for keywords matching the job. If it doesn’t find them, your resume won’t reach the recruiter. So, having an ATS- friendly resume is super important. Does that
user:  चुकी थी और बाकी लिए number better है sir yes ma'am right
assistant:  I’m sorry, I didn’t catch that clearly. Could you please repeat?
, updated_at=2025-10-10T07:21:14.417874, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 07:21:14, id=95d76d2f-4975-47d1-8fb4-168e7500d7f0, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark. Anita initiates the call to discuss the user's resume, confirming that the user is looking to update it rather than seeking a job change. The user has eight years of experience, specifically in material planning. Anita explains the concept of ATS (Applicant Tracking System) and its importance in ensuring that resumes are filtered correctly for job applications. The user seems confused about the explanation and requests clarification, but the conversation ends with Anita asking the user to repeat their last statement for better understanding., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead Status", "disposition_2": "Not Interested", "disposition_3": "No Clear Interest"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Not Interested, disposition_3=No Clear Interest}}}, smart_status=dropped, conversation_duration=89.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=89.59994, provider_connected=false}, transcriber_duration=89.59994, transcriber_model=nova-3, synthesizer_characters=928, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=109, input=303}, azure_gpt-4_1-mini={output=209, input=15616}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=109, input=303, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=209, input=15616, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=56, input=16588, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 07:19:09, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i just want to update my resume
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting with this update?
user:  eight years of experience
assistant:   Thanks for that! What kind of roles are you targeting with your eight years of experience?
user:  material planning especially material planning
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no no no
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  no
assistant: Okay, let me explain simply. ATS scans your resume for keywords matching the job. If it doesn’t find them, your resume won’t reach the recruiter. So, having an ATS- friendly resume is super important. Does that
user:  चुकी थी और बाकी लिए number better है sir yes ma'am right
assistant:  I’m sorry, I didn’t catch that clearly. Could you please repeat?
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The Experience and Education sections are present and in the correct reverse chronological order., score=65, readability=The resume is easily readable with clear headings and concise descriptions, however, bullet point formatting could be improved by adding more white space for better readability., essentialSectionsPresence=All essential sections like Experience, Education, and a Summary are present and well-defined. Adding a 'Skills' section, with specific skills can improve searchability., scale=100}, atsReadabilityScore={feedback=Your resume is reasonably ATS-friendly, as it includes key details like contact information and work experience. To enhance it further, include more specific industry-related keywords and phrases., score=65, scale=100, keyElementsReadableByATS=Contact information, work experience details, and educational qualifications are well-structured for ATS readability. Optimizing section headings and keywords can assist in a higher ranking.}, impact={feedback=The Work Experience section uses bullet points effectively to highlight responsibilities and achievements. Some statements can be improved by quantifying the impact using metrics., score=60, spellCheck=The document appears to be free of significant spelling errors; however, always double-check to ensure accuracy., bulletPointsUsage=Bullet points are used consistently to list responsibilities and accomplishments, which is a good practice. Consider starting each bullet point with a strong action verb for greater impact., weakActionVerbs=Some bullet points could benefit from stronger action verbs. For example, replace 'Handling' with 'Managed' or 'Oversaw' to convey a stronger presence., scale=100, quantifyingImpact=There's some quantification of impact, especially in the 'Special Achievement' section. However, strive to include more measurable results in other roles to showcase your achievements., repetitionAvoidance=There's minimal repetition of action verbs, which is a positive aspect. Ensure consistent use of strong verbs throughout to maintain reader engagement., accomplishmentLanguage=The language focuses more on responsibilities rather than accomplishments in certain sections. Prioritize result-driven language that reveals measurable outcomes.}, crispness={feedback=The resume length is generally appropriate for the professional experience level. However, some bullet points are too lengthy, reducing impact., resumeLength=The length of the resume is acceptable for a candidate with eight years of experience. 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Context Details
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