Call Details
Bolna ID:
61f7d2b1-d2fb-4e07-b622-f10b3618ef61
Phone: +919225607099
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 52.00s
Cost: ₹9.28
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-10 12:28:12
Ended:
Not set
Last Processed:
2025-10-10 12:31:09
Last Retry At:
2025-10-10 12:31:09
Next Retry Scheduled:
2025-10-10 12:34:43
Next Call Scheduled:
2025-10-10 12:34:43
Call Timeline 10
Call History (Raw Callbacks) 5
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user: yes
assistant: Hi Paloo, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yeah yeah yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah just updating my resume
assistant: Got it, Paloo. You have about ten years of experience, right?
user: yeah
assistant: What kind of roles are you targeting with your updated resume?
user: yeah senior senior developer
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries
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user: yes
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user: yeah yeah yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah just updating my resume
assistant: Got it, Paloo. You have about ten years of experience, right?
user: yeah
assistant: What kind of roles are you targeting with your updated resume?
user: yeah senior senior developer
assistant: Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no
assistant: No worries
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Ensure uniformity in all date formats to avoid confusion and maintain ATS friendliness., activeVoice=Using active voice enhances clarity and impact, and while the resume maintains this to some extent, there are areas for improvement. Further refinement by ensuring every sentence is in the active voice will strengthen its assertiveness., scale=100, personalPronounsUsage=The resume does well to avoid personal pronouns, maintaining a professional tone. This approach should be consistently applied across all sections for uniformity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:58:19.223195, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:58:19, id=61f7d2b1-d2fb-4e07-b622-f10b3618ef61, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:58:13, status=ringing}
{created_at_str=2025-10-10 06:58:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:58:13.948946, scheduled_at=2025-10-10T06:58:13.948906, custom_extractions=null, telephony_data={duration=0.0, to_number=+919225607099, provider_call_id=0ba7531d-7b3f-4de9-98fe-48fe9e80024e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919225607099, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 12:17:54, callback_request_id=null, is_callback=null, fullName=Paloo, resume_review_id=68e8abd89f941c720e70128d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all the essential sections such as Summary, Work Experience, Education, and Certifications, which ensures that it is easy to navigate and understand. However, the format could be improved for better readability, as some sections appear cluttered and inconsistent in style, especially the Employment dates., score=65, readability=While key sections are present, readability suffers due to inconsistent header formatting and dense blocks of text. Improve the use of whitespace and consistent section headers to enhance readability., essentialSectionsPresence=The resume presents essential sections like the Experience and Education sections, which are well-structured. However, the order of the Experience section is not chronological and should start with the latest position for better emphasis., scale=100}, atsReadabilityScore={feedback=The resume includes critical ATS elements such as contact information, job titles, and skills relevant to the field, ensuring basic compatibility. However, the use of non-standard fonts and dense paragraphs might hinder optimal ATS parsing., score=62, scale=100, keyElementsReadableByATS=Essential components such as Full Name, Contact Information, and most recent positions are laid out properly. Increasing keywords frequency relevant to the specific industry or role could enhance the resume's searchability.}, impact={feedback=The use of bullet points in the Work Experience section is evident, which organizes the information clearly. Nevertheless, the points lack quantifiable data that would help portray the impact of the roles effectively., score=60, spellCheck=The resume is free from major spelling mistakes, but always perform a spell check to ensure precision. Ensure that technical jargon is also accurately spelled and recognized by ATS systems., bulletPointsUsage=Bullet points are in place, making the document easier to read. However, using more specific metrics and results in your bullet points would provide a clearer impact statement., weakActionVerbs=The resume occasionally employs weak action verbs which can dilute the impact of achievements. Replace weak verbs with stronger, more dynamic verbs to better convey your active role and impact., scale=100, quantifyingImpact=There is little quantification in the achievements which makes it hard to gauge the significance of your contributions. Add specific metrics to illustrate achievements, such as 'Led a team of X, achieving a Y% increase in efficiency'., repetitionAvoidance=There is noticeable repetition in the action verbs used across different roles which can make the narrative monotonous. Utilize a broader range of action verbs to diversify and add interest to your accomplishments., accomplishmentLanguage=While the resume includes actions performed, it lacks a focus on results-driven language. Emphasizing accomplishments and impact over duties will enhance the language used in the work experience.}, crispness={feedback=The resume is appropriately concise for the experience level but suffers from overly lengthy bullet points, which should be made crisper. Reducing unnecessary detail in each point will provide a sharper impact and maintain reader attention., resumeLength=The length of the resume is suitable for the candidate's experience, fitting within the two-page standard. However, it can be trimmed by simplifying the bullet points for conciseness., score=55, bulletPointsCount=The bullet points are adequately spaced but could be reduced to emphasize key achievements more effectively. Cutting down to the most crucial three to five points per position is advisable., fillerWords=A review indicates the presence of filler words that can be omitted. Cutting these words will tighten the narrative and enhance readability., bulletPointLength=Many bullet points are quite long and contain excessive detail that can distract from key message points. Shorten bullet points to one or two lines emphasizing key achievements or responsibilities., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords, but it heavily relies on cliches like 'strong leadership qualities' that may not communicate specific skills. Eliminate these cliches in favor of more concrete, evidence-based language., score=60, buzzwordsCliches=Buzzwords are minimized, but some cliches like 'strong leadership' are present, which can appear generic. Use precise terminology that highlights specific examples of unique strengths instead., datesFormatting=While dates are consistently placed, be wary of minor inconsistencies in format that could disrupt the professional look. Ensure uniformity in all date formats to avoid confusion and maintain ATS friendliness., activeVoice=Using active voice enhances clarity and impact, and while the resume maintains this to some extent, there are areas for improvement. Further refinement by ensuring every sentence is in the active voice will strengthen its assertiveness., scale=100, personalPronounsUsage=The resume does well to avoid personal pronouns, maintaining a professional tone. This approach should be consistently applied across all sections for uniformity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:58:18.27826, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:58:18, id=61f7d2b1-d2fb-4e07-b622-f10b3618ef61, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:58:13, status=initiated}
Context Details
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