Call Details

Bolna ID: 1e47dbf1-4343-4b35-ad07-9e4dfd276e33

Phone: +919960376162

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 196.10s

Cost: ₹36.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-10 12:27:11

Ended:
Not set

Last Processed:
2025-10-10 12:32:09

Last Retry At:
2025-10-10 12:32:09

Next Retry Scheduled:
2025-10-10 12:36:01

Next Call Scheduled:
2025-10-10 12:36:01

Call Timeline 11
2025-10-10 12:27:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 12:27:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:27:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:27:27
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:30:10
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-10 12:30:10}
2025-10-10 12:31:01
COMPLETED MAIN
CALLBACK_UPDATE
₹33.00
Duration: 196.10s
2025-10-10 12:31:01
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-10 12:31:01
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 12:31:44
COMPLETED MAIN
CALLBACK_UPDATE
₹36.50
Duration: 196.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=ATS-friendly resume package}}}
2025-10-10 12:32:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-10 12:32:09}
2025-10-10 12:32:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-10 12:32:09}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Kiran, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am but
assistant:  I got
user:  i just joined one company
assistant:  Congrats on the new
user:  in before one month
assistant:   That’s great, Kiran! Even if you just joined, having a strong, ATS-friendly resume can open doors for future growth. What kind of roles are you aiming for next?
user:  senior location senior position
assistant:   Got it, aiming for senior leadership roles. Are you aware of ATS, the software that screens resumes before HR even sees them?
user:  no can you tell me
assistant:   Sure! ATS is software that filters resumes based on keywords and format. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user:  okay
assistant:   Your resume scored sixty two point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, your resume might be getting rejected. Are you getting enough relevant interview calls with this resume?
user:  not not yet
assistant:   Are you customizing
user:  no i'm not receiving any kind of
assistant:    That’s
user:  any kind of calls or emails
assistant:   That’s exactly why, Kiran. Your resume likely lacks the right keywords and ATS-friendly format, so it’s not reaching recruiters. Does that make sense?
user:  okay
assistant:   Your resume is like a magnet. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidates get missed. Want me to explain how we fix this?
user:  i can't listen your voice properly ma'am
assistant:   No worries
user:  there is something
assistant:   Sorry, I didn’t catch that. Could you please repeat?
user:  i can't listen to your voice
assistant:    No worries, Kiran! I’m a Resume
user:  there is something problem
assistant:    No problem, Kiran! I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like that?
user:  no i can't hear you i can't listen ma'am
assistant:    Got it, Kiran. Let’s continue here by chat then. So, your resume needs the right keywords and ATS format to get noticed. Interested in how Outspark can help you with that?
user:  okay
assistant:   Awesome! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Sound good so far?
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user:  yes
assistant:  Hi Kiran, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes ma'am
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am but
assistant:  I got
user:  i just joined one company
assistant:  Congrats on the new
user:  in before one month
assistant:   That’s great, Kiran! Even if you just joined, having a strong, ATS-friendly resume can open doors for future growth. What kind of roles are you aiming for next?
user:  senior location senior position
assistant:   Got it, aiming for senior leadership roles. Are you aware of ATS, the software that screens resumes before HR even sees them?
user:  no can you tell me
assistant:   Sure! ATS is software that filters resumes based on keywords and format. If your resume isn’t ATS-friendly, it might get rejected before a human sees it. Makes sense?
user:  okay
assistant:   Your resume scored sixty two point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, your resume might be getting rejected. Are you getting enough relevant interview calls with this resume?
user:  not not yet
assistant:   Are you customizing
user:  no i'm not receiving any kind of
assistant:    That’s
user:  any kind of calls or emails
assistant:   That’s exactly why, Kiran. Your resume likely lacks the right keywords and ATS-friendly format, so it’s not reaching recruiters. Does that make sense?
user:  okay
assistant:   Your resume is like a magnet. It needs the right skills and keywords to attract the right jobs. Without that, even the best candidates get missed. Want me to explain how we fix this?
user:  i can't listen your voice properly ma'am
assistant:   No worries
user:  there is something
assistant:   Sorry, I didn’t catch that. Could you please repeat?
user:  i can't listen to your voice
assistant:    No worries, Kiran! I’m a Resume
user:  there is something problem
assistant:    No problem, Kiran! I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like that?
user:  no i can't hear you i can't listen ma'am
assistant:    Got it, Kiran. Let’s continue here by chat then. So, your resume needs the right keywords and ATS format to get noticed. Interested in how Outspark can help you with that?
user:  okay
assistant:   Awesome! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. You can customize each resume for different roles. Sound good so far?
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Context Details
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