Call Details

Bolna ID: 28a45169-e778-4862-956c-65df3faa46fc

Phone: +919650929403

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 12:23:12

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 12:35:03

Next Call Scheduled:
2025-10-10 12:35:03

Call Timeline 14
2025-10-10 12:23:14
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 12:23:18
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:23:19
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:23:32
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 12:23:32
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-10 12:23:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 12:29:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=09f5b58d-9a72-4d26-8161-3886f5465151}
2025-10-10 12:30:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=09f5b58d-9a72-4d26-8161-3886f5465151}
2025-10-10 12:30:03
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-10 12:30:03
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=09f5b58d-9a72-4d26-8161-3886f5465151}
2025-10-10 12:35:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=aab97b79-9600-4174-9869-6fcd985fdc30}
2025-10-10 12:35:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=aab97b79-9600-4174-9869-6fcd985fdc30}
2025-10-10 12:35:36
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 12:35:36
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=aab97b79-9600-4174-9869-6fcd985fdc30}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 06:53:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:53:13.877804, scheduled_at=2025-10-10T06:53:13.877767, custom_extractions=null, telephony_data={duration=0.0, to_number=+919650929403, provider_call_id=f221e07e-84f1-4f91-ab32-3c47c9bbb6dc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919650929403, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 12:12:26, callback_request_id=null, is_callback=null, fullName=REENA, resume_review_id=68e8aa989f941c720e701213, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume is quite structured, which enhances readability. However, there are slight inconsistencies in section headings which could confuse ATS systems., score=65, readability=The font and spacing choices make the resume readable, though improved section demarcation could help. Ensure that important details are not lost due to compact formatting., essentialSectionsPresence=All essential sections like Professional Experience, Education, and Skills are present. No irrelevant sections are detected, maintaining the resume's professional tone., scale=100}, atsReadabilityScore={feedback=The resume is largely compatible with ATS, though using more relevant keywords could enhance selection chances. Reviewing job-specific terms in each section may allow it to score better in ATS systems., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact details, and recent titles are correctly placed for ATS parsing. Ensuring job-specific terminology alignment remains essential for optimum ATS performance.}, impact={feedback=The resume suffers from minimal quantification of achievements, which reduces impact. Ensure active, result-oriented language is consistent throughout each experience entry., score=59, spellCheck=The spell check reveals no significant errors, maintaining professionalism. However, ensure regular reviews to prevent any overlooked simple typographical errors in future drafts., bulletPointsUsage=Bullet points are effectively used to present information in a structured manner. However, the impact would be increased by highlighting key achievements at the start of each point., weakActionVerbs=Some action verbs lack strength and fail to convey complete responsibility or achievement. Consider replacing words like 'Handled' with stronger verbs such as 'Optimized' or 'Executed'., scale=100, quantifyingImpact=There is limited quantification throughout the document, reducing the perceived impact. Incorporating more statistics or numbers could greatly enhance this., repetitionAvoidance=There is notable repetition of tasks and duties across roles without showcasing progression. Avoid repeating similar tasks without indicating increased responsibility or breadth of experience., accomplishmentLanguage=Accomplishment-oriented language is sparsely used, weakening the portrayal of results. Incorporate more outcome-focused statements to demonstrate the impact of your efforts.}, crispness={feedback=The resume occasionally reads as verbose with overly lengthy bullet points. A tighter focus on key achievements per role would streamline content effectively., resumeLength=The resume stretches slightly longer than ideal for the experience level presented. Condensing sections with a focus on most recent and impactful roles would benefit overall presentation., score=56, bulletPointsCount=The number of bullet points seems excessive, diluting key messages. Limit points per job function to only showcase the primary achievements and impacts., fillerWords=Several sections include filler words that add little value to overall understanding. Removing these could improve the crispness of the content, reinforcing professionalism., bulletPointLength=Bullet point length tends toward the excessive, including multiple tasks in single points. Strive for clear, concise statements and segment complex points for clarity., scale=100}, qualityAddOn={feedback=The use of stylistic flair is applied unevenly across sections, affecting consistency. 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