Call Details

Bolna ID: f45fece7-d276-4e59-8a83-1747e1ceeef0

Phone: +918684040685

From: N/A

Status: completed

Processing: COMPLETED

Duration: 23.20s

Cost: ₹3.71

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-10 11:57:21

Last Retry At:
2025-10-10 11:57:21

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-10 11:55:24
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:55:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:55:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:55:35
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:56:13
COMPLETED MAIN
CALLBACK_UPDATE
₹3.21
Duration: 23.20s
2025-10-10 11:56:20
COMPLETED MAIN
CALLBACK_UPDATE
₹3.71
Duration: 23.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Responded, disposition_3=}}}
2025-10-10 11:57:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 11:57:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-10 06:25:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=3.71, batch_id=null, cost_breakdown={synthesizer=2.52, transcriber=0.353, synthesizer_breakdown={welcome_message=0, conversation=2.52}, llm=0.33399999999999996, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.353}, network=0.925, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.24, hangup=0.089}}, created_at=2025-10-10T06:25:23.976473, scheduled_at=2025-10-10T06:25:23.976437, custom_extractions=null, telephony_data={duration=24.0, to_number=+918684040685, provider_call_id=a1bcd646-048a-4dc4-9940-06c9829d15e1, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/86a05566-fc76-41f2-91dd-ce3cc9e840b9.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello यह तो पूर्ण कुमार लेकाना पूर्ण कुमार लायक लगा ली हां जी
assistant:  Hi पूर
user:  ठीक है income माल जाएगा
assistant:  Great! I see you checked your resume score with us today. Are you looking for a
, updated_at=2025-10-10T06:26:19.984685, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:26:19, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, initiates a call to the user. The user responds in a mix of English and Hindi, indicating they are available to talk. Anita mentions that the user checked their resume score earlier that day and inquires if they are looking for assistance. The conversation appears to be focused on the user's job search or resume evaluation., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Customer Responded", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Responded, disposition_3=}}}, smart_status=dropped, conversation_duration=23.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=22.999937, provider_connected=false}, transcriber_duration=22.999937, transcriber_model=nova-3, synthesizer_characters=252, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=75, input=94}, azure_gpt-4_1-mini={output=86, input=5669}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=75, input=94, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=86, input=5669, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5935, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=completed}

{created_at_str=2025-10-10 06:25:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=3.21, batch_id=null, cost_breakdown={synthesizer=2.52, transcriber=0.353, synthesizer_breakdown={welcome_message=0, conversation=2.52}, llm=0.33399999999999996, platform=0, transcriber_breakdown={analytics=0, conversation=0.353}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.24, hangup=0.089}}, created_at=2025-10-10T06:25:23.976473, scheduled_at=2025-10-10T06:25:23.976437, custom_extractions=null, telephony_data={duration=0.0, to_number=+918684040685, provider_call_id=a1bcd646-048a-4dc4-9940-06c9829d15e1, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello यह तो पूर्ण कुमार लेकाना पूर्ण कुमार लायक लगा ली हां जी
assistant:  Hi पूर
user:  ठीक है income माल जाएगा
assistant:  Great! I see you checked your resume score with us today. Are you looking for a
, updated_at=2025-10-10T06:26:10.471284, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:26:10, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, initiates a call to the user. The user responds in a mix of English and Hindi, indicating they are available to talk. Anita mentions that the user checked their resume score earlier that day and inquires if they are looking for assistance. The conversation appears to be focused on the user's job search or resume evaluation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=23.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=22.999937, provider_connected=false}, transcriber_duration=22.999937, transcriber_model=nova-3, synthesizer_characters=252, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=75, input=94}, azure_gpt-4_1-mini={output=86, input=5669}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=75, input=94, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=86, input=5669, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5935, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=call-disconnected}

{created_at_str=2025-10-10 06:25:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:25:23.976473, scheduled_at=2025-10-10T06:25:23.976437, custom_extractions=null, telephony_data={duration=0.0, to_number=+918684040685, provider_call_id=a1bcd646-048a-4dc4-9940-06c9829d15e1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:25:35.268475, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:25:35, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=in-progress}

{created_at_str=2025-10-10 06:25:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:25:23.976473, scheduled_at=2025-10-10T06:25:23.976437, custom_extractions=null, telephony_data={duration=0.0, to_number=+918684040685, provider_call_id=a1bcd646-048a-4dc4-9940-06c9829d15e1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:25:28.082562, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:25:28, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=ringing}

{created_at_str=2025-10-10 06:25:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:25:23.976473, scheduled_at=2025-10-10T06:25:23.976437, custom_extractions=null, telephony_data={duration=0.0, to_number=+918684040685, provider_call_id=a1bcd646-048a-4dc4-9940-06c9829d15e1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:25:26.703706, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:25:26, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=initiated}
Context Details
{recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=94402ce0-ed69-47af-8894-da9bb1ae0f57, attemptType=RETRY}, resume_review_id=null}