Call Details

Bolna ID: 94402ce0-ed69-47af-8894-da9bb1ae0f57

Phone: +918684040685

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-10 11:48:28

Ended:
Not set

Last Processed:
2025-10-10 11:57:21

Last Retry At:
2025-10-10 11:57:21

Next Retry Scheduled:
2025-10-10 11:54:21

Next Call Scheduled:
2025-10-10 11:54:21

Call Timeline 14
2025-10-10 11:48:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:48:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:48:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:49:21
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:49:21
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-10 11:49:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 11:55:24
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0}
2025-10-10 11:56:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0, status=COMPLETED, attempt_no=1}
2025-10-10 11:56:13
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 11:56:13
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0}
2025-10-10 11:56:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0, status=COMPLETED, attempt_no=1}
2025-10-10 11:56:20
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 11:56:20
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f45fece7-d276-4e59-8a83-1747e1ceeef0}
2025-10-10 11:57:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 11:57:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello यह तो पूर्ण कुमार लेकाना पूर्ण कुमार लायक लगा ली हां जी
assistant:  Hi पूर
user:  ठीक है income माल जाएगा
assistant:  Great! I see you checked your resume score with us today. Are you looking for a
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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello यह तो पूर्ण कुमार लेकाना पूर्ण कुमार लायक लगा ली हां जी
assistant:  Hi पूर
user:  ठीक है income माल जाएगा
assistant:  Great! I see you checked your resume score with us today. Are you looking for a
, updated_at=2025-10-10T06:26:10.471284, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:26:10, id=f45fece7-d276-4e59-8a83-1747e1ceeef0, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, initiates a call to the user. The user responds in a mix of English and Hindi, indicating they are available to talk. Anita mentions that the user checked their resume score earlier that day and inquires if they are looking for assistance. The conversation appears to be focused on the user's job search or resume evaluation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=23.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=22.999937, provider_connected=false}, transcriber_duration=22.999937, transcriber_model=nova-3, synthesizer_characters=252, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=75, input=94}, azure_gpt-4_1-mini={output=86, input=5669}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=75, input=94, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=86, input=5669, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5935, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:25:23, status=call-disconnected}

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{created_at_str=2025-10-10 06:18:29, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:18:29.394857, scheduled_at=2025-10-10T06:18:29.394816, custom_extractions=null, telephony_data={duration=0.0, to_number=+918684040685, provider_call_id=1542d293-ef6b-466b-b83b-8a05e039da08, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918684040685, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:37:49, callback_request_id=null, is_callback=null, fullName=RAKESH, resume_review_id=68e8a2719f941c720e700ef5, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout contains essential sections such as Contact Information, Profile Summary, Professional Experience, and Skills. However, the formatting is inconsistent and some headings are not clearly distinguished., score=63, readability=While key sections are identifiable, the readability suffers due to uneven formatting and unclear section breaks. Using consistent fonts and spacing can significantly enhance the resume's readability., essentialSectionsPresence=Essential sections like Experience and Education are present, but there is a lack of uniformity in how they are presented. Important sections like Education should follow a consistent format and order to improve clarity., scale=100}, atsReadabilityScore={feedback=The resume's structure is relatively ATS-compatible but could improve with clearer section headings and structured formatting. Including more industry-specific keywords could increase ATS compatibility., score=64, scale=100, keyElementsReadableByATS=Most key elements such as contact information and employment history are readable by ATS. However, they need to be consistently labeled and organized for optimal ATS parsing.}, impact={feedback=The resume demonstrates usage of bullet points, but lacks detailed quantifiable achievements. Incorporating more metrics and outcomes would significantly improve the perceived impact., score=58, spellCheck=There are minor spelling and grammatical inconsistencies that can be corrected. Conduct a thorough spell check to ensure error-free content., bulletPointsUsage=Bullet points are used but are not structured effectively enough to emphasize accomplishments. Consider refining bullet points to highlight specific achievements or contributions clearly., weakActionVerbs=The resume contains weak verbs that do not effectively convey impact. Using stronger action verbs, such as 'led', 'achieved', or 'developed', could improve the narrative's assertiveness., scale=100, quantifyingImpact=There is a lack of quantification in key areas such as accomplishments and duties. Adding metrics or specific results would help in better communicating the professional impact., repetitionAvoidance=There is noticeable repetition in job descriptions and duties across roles which should be avoided. Consolidating similar responsibilities and focusing on unique contributions for each role is advised., accomplishmentLanguage=Language used is more task-oriented rather than accomplishment-focused. Shift focus to results and outcomes instead of just duties to enhance the sense of achievement.}, crispness={feedback=The resume is longer than necessary considering the experience level and could be condensed. Reducing the length and focusing on key accomplishments would improve the crispness., resumeLength=The length of the resume is excessive and could be shortened to enhance focus and impact. Consider trimming down to two pages, emphasizing the most relevant experiences and skills., score=56, bulletPointsCount=There is a high count of bullet points, which can dilute their impact. Ensure each bullet point is substantial and use a maximum of 3-5 per role to maintain focus., fillerWords=Several filler words and unnecessary jargon reduce the punch of the resume. Use direct and precise language to improve clarity and effectiveness., bulletPointLength=Many bullet points are overly lengthy and detailed. Aim for succinct bullet points that are concise and impactful., scale=100}, qualityAddOn={feedback=The resume makes use of several buzzwords and lacks a consistent, professional tone. Improving language specificity and tone could enhance its overall quality., score=62, buzzwordsCliches=There's an overuse of buzzwords such as 'dedication' and 'challenging environment,' which dilute the resume's impact. 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