Call Details

Bolna ID: a3c1184a-4424-446a-8947-c5e25d2d1172

Phone: +919110226897

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-10 11:47:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 11:59:45

Next Call Scheduled:
2025-10-10 11:59:45

Call Timeline 14
2025-10-10 11:47:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:47:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:47:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:48:20
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:48:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-10 11:48:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 11:54:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6bbb3e42-853c-4db0-befd-321f214ee498}
2025-10-10 11:54:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6bbb3e42-853c-4db0-befd-321f214ee498, status=BUSY, attempt_no=1}
2025-10-10 11:54:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 11:54:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6bbb3e42-853c-4db0-befd-321f214ee498}
2025-10-10 12:00:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ccd53405-f5dd-4874-a927-bb1fd9436d39}
2025-10-10 12:00:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ccd53405-f5dd-4874-a927-bb1fd9436d39, status=BUSY, attempt_no=2}
2025-10-10 12:00:45
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 12:00:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ccd53405-f5dd-4874-a927-bb1fd9436d39}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 06:17:28, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:17:28.323552, scheduled_at=2025-10-10T06:17:28.323517, custom_extractions=null, telephony_data={duration=0.0, to_number=+919110226897, provider_call_id=e2e25014-c57c-4c91-8d2a-83d96bee2654, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919110226897, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:36:37, callback_request_id=null, is_callback=null, fullName=MANIKANDAN, resume_review_id=68e8a20a18c34103788d39bf, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a professional layout with clear sections and headings, enhancing readability. However, the inclusion of dual phone numbers and email addresses may clutter the contact section., score=68, readability=The overall readability is good, with a consistent font and spacing used throughout the document. Improving the organization of contact information at the top could enhance initial readability., essentialSectionsPresence=All essential sections, including Experience, Education, and Skills, are present and appropriately ordered. However, splitting similar roles into separate experiences could improve clarity., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS scanning, with clear sections and the inclusion of relevant industry keywords. However, excessive section titles and roles could confuse ATS algorithms., score=68, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are clearly presented and should be easily readable by ATS systems. Ensuring consistent formatting and keyword usage will optimize ATS compatibility.}, impact={feedback=The resume includes a wealth of information but could benefit from more precise quantification of achievements. Bullet points effectively highlight responsibilities but lack detailed results-oriented outcomes., score=60, spellCheck=The document is mostly free from spelling errors, indicating careful proofreading. Maintaining this attention to detail will ensure that errors do not distract from the content., bulletPointsUsage=There are numerous bullet points throughout, helping to divide responsibilities and achievements clearly. However, bullet points tend to be lengthy, which could detract from their immediacy and impact., weakActionVerbs=The resume occasionally employs weaker verbs, like 'performed,' which could be replaced with stronger alternatives. Opt for verbs such as 'executed,' 'orchestrated,' or 'engineered' to better convey impact., scale=100, quantifyingImpact=There is limited quantification of results, with few instances of specific metrics or percentages noted. Including more data-oriented achievements could significantly enhance the impact of the resume., repetitionAvoidance=Action verbs could be more varied to avoid redundancy and maintain reader interest. Consider diversifying action verbs, especially at the beginning of bullet points, to create a stronger narrative., accomplishmentLanguage=Accomplishment-oriented language is used but should be more prominent across sections. Highlighting the outcomes of efforts would make the resume more compelling to potential employers.}, crispness={feedback=The length of the resume is somewhat excessive given the experience, and it could be more concise. Bullet points and descriptions can be reduced to essential details to improve crispness., resumeLength=At five pages, the resume is longer than typically recommended, especially for an eight-year career. Condensing content into a maximum of two pages would increase the resume's effectiveness., score=55, bulletPointsCount=While each job role includes numerous bullet points, it's important to limit these to the most impactful 5-7 points per role. This would help maintain the reader's attention and increase retention., fillerWords=There are some instances of filler words that do not add value to the content, such as 'various' or 'different.' Eliminating these will help make descriptions more direct and impactful., bulletPointLength=Bullet points often contain lengthy descriptions, which can dilute their effectiveness. Shortening these to crisp, one-liner statements could enhance readability and clarity., scale=100}, qualityAddOn={feedback=The resume uses clear formatting and mostly active voice, though it can over-rely on industry jargon and buzzwords. Simplifying the language would make it more accessible to a wider audience., score=63, buzzwordsCliches=The resume relies heavily on industry buzzwords such as 'proactive' and 'dynamic,' which can detract from the specificity of achievements. Using more unique and specific descriptions will provide clarity., datesFormatting=Dates are consistently formatted, enhancing the overall professionalism of the document. Consistency in presenting dates ensures clarity for the reader, particularly in the Work Experience section., activeVoice=Mostly written in active voice, the resume effectively highlights the candidate's direct involvement in experiences. 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