Call Details

Bolna ID: 1e4bd0f8-af95-4976-bfdd-c2da4b085051

Phone: +919682311288

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-10 11:39:23

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 11:51:15

Next Call Scheduled:
2025-10-10 11:51:15

Call Timeline 14
2025-10-10 11:39:23
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:39:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:39:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:40:19
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:40:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-10 11:40:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 11:45:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f83edaa4-c845-4716-85e0-ee4f33b6af52}
2025-10-10 11:46:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f83edaa4-c845-4716-85e0-ee4f33b6af52, status=NO_ANSWER, attempt_no=1}
2025-10-10 11:46:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-10 11:46:15
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f83edaa4-c845-4716-85e0-ee4f33b6af52}
2025-10-10 11:51:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d4574e12-cc59-47be-9255-6384b028eb27}
2025-10-10 11:52:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=d4574e12-cc59-47be-9255-6384b028eb27, status=NO_ANSWER, attempt_no=2}
2025-10-10 11:52:16
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 11:52:16
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=d4574e12-cc59-47be-9255-6384b028eb27}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 06:15:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:15:21.31935, scheduled_at=2025-10-10T06:15:21.319314, custom_extractions=null, telephony_data={duration=0.0, to_number=+919682311288, provider_call_id=9a13f9a9-0b12-42ba-a536-ad00e7121641, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919682311288, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1e4bd0f8-af95-4976-bfdd-c2da4b085051, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:16:14.903645, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:16:14, id=f83edaa4-c845-4716-85e0-ee4f33b6af52, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:15:21, status=no-answer}

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{created_at_str=2025-10-10 06:09:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:09:23.762759, scheduled_at=2025-10-10T06:09:23.76272, custom_extractions=null, telephony_data={duration=0.0, to_number=+919682311288, provider_call_id=a1ac39a2-66c1-43fd-a059-12d5dc474f32, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919682311288, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:28:50, callback_request_id=null, is_callback=null, fullName=SAREED, resume_review_id=68e8a0549f941c720e700e1b, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume provides essential sections like Experience and Education, yet there's a noticeable lack of a well-defined summary. To improve, consider adding a concise summary at the top to highlight key skills and career goals., score=65, readability=Overall readability is somewhat affected by the lack of consistent formatting. Ensure headings, font sizes, and spacing remain uniform throughout for seamless reading., essentialSectionsPresence=The Education section is efficient and clear, but the Experience section could benefit from reordering to place recent positions first. This ensures that the reader immediately sees your most relevant and updated accomplishments., scale=100}, atsReadabilityScore={feedback=While the essential details are present, the use of complex formatting can impede ATS parsing. Simplify structural elements to enhance compatibility with systems., score=60, scale=100, keyElementsReadableByATS=ATS systems will parse basic data such as name and contact information, but complex layouts may confuse other elements. Refine document structure for better ATS readability.}, impact={feedback=The resume includes effective bullet points, yet lacks quantification in key areas. Strengthen the impact by adding quantifiable data and results to demonstrate achievements., score=58, spellCheck=Minor spelling inaccuracies can distract from overall quality. Ensure a thorough spell check is completed before submission to eliminate any errors., bulletPointsUsage=Bullet points are well-implemented, making the content easy to scan. However, ensure they consistently follow a strong verb format to maintain engagement., weakActionVerbs=Some verbs lack strength and don't convey assertiveness. Replace weak verbs with strong, dynamic alternatives to highlight proactivity., scale=100, quantifyingImpact=There is minimal use of quantifiable metrics, which weakens the perceived impact of your contributions. Incorporating specific statistics will enhance clarity on your influence and results., repetitionAvoidance=There is occasional repetition of action verbs that might make the document look monotonous. Diversify your language to maintain reader interest and demonstrate linguistic versatility., accomplishmentLanguage=The language used doesn't consistently reflect accomplishments, often leaning towards descriptive storytelling. Shift focus to results-oriented language that clearly represents outcomes.}, crispness={feedback=The resume exceeds the optimal length, leading to a diluted message. Focus on brevity to ensure each section delivers maximum impact without unnecessary details., resumeLength=This resume runs too long for the level of detail presented, which will likely cause reader fatigue. Aim to condense content to one page if possible., score=55, bulletPointsCount=Although bullet points are used, there seem to be too many, diluting the impact of individual achievements. Consider consolidating points to highlight the most significant contributions., fillerWords=The document has noticeable filler words that distract from core messaging. Edit aggressively to remove redundancies and focus on key achievements., bulletPointLength=Many of the bullet points are lengthy and overly descriptive. Shorten these to emphasize significant accomplishments and actions taken., scale=100}, qualityAddOn={feedback=Stylistic choices like inconsistent date formatting reduce professionalism. Ensure all elements harmonize to maintain a polished presentation., score=60, buzzwordsCliches=The presence of buzzwords reduces the uniqueness of your profile. Remove vague language and provide concrete examples of skills and achievements., datesFormatting=Date inconsistencies were spotted, affecting the flow and readability. 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