Call Details

Bolna ID: 5ba9b2d3-f2a8-4174-87fe-11add316a7d5

Phone: +919821688648

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-10 11:29:23

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 11:41:16

Next Call Scheduled:
2025-10-10 11:41:16

Call Timeline 14
2025-10-10 11:29:24
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:29:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:29:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:30:19
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:30:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-10 11:30:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 11:35:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f8724787-6660-4e4e-bb2f-730c39e5a701}
2025-10-10 11:36:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f8724787-6660-4e4e-bb2f-730c39e5a701, status=NO_ANSWER, attempt_no=1}
2025-10-10 11:36:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-10 11:36:16
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f8724787-6660-4e4e-bb2f-730c39e5a701}
2025-10-10 11:41:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=37002503-8ba2-41bd-a461-c50391a9430b}
2025-10-10 11:42:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=37002503-8ba2-41bd-a461-c50391a9430b, status=NO_ANSWER, attempt_no=2}
2025-10-10 11:42:15
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 11:42:15
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=37002503-8ba2-41bd-a461-c50391a9430b}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 05:59:24, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T05:59:24.832578, scheduled_at=2025-10-10T05:59:24.832543, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821688648, provider_call_id=9d0be510-20c9-40ad-89e0-d4cc3a31148a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919821688648, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:19:01, callback_request_id=null, is_callback=null, fullName=AFAQUE, resume_review_id=68e89db918c34103788d37f2, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with clear sections for Professional Experience, Education, and Core Competencies. However, the layout could be improved by emphasizing key achievements more prominently., score=67, readability=The resume is generally readable but can benefit from more visual breaks between sections. Consider using bold fonts for headings to improve hierarchy and readability., essentialSectionsPresence=The essential sections such as Professional Summary, Experience, and Education are present and well-structured. Removing the 'Personal Details' section could streamline your resume further., scale=100}, atsReadabilityScore={feedback=The resume is fairly ATS-friendly, with clear structure and relevant keywords. Enhancing keyword density related to targeted industries like BFSI, HRMS can improve searchability., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information, job titles, and dates are presented in a clean format readable by ATS systems. Avoid using headers or footers for essential information to ensure ATS compatibility.}, impact={feedback=The resume employs bullet points effectively, particularly in the Professional Experience section. However, there's room for more quantifiable achievements to fully demonstrate impact., score=61, spellCheck=The resume appears to be free of spelling errors, which reinforces professionalism. Maintaining attention to detail in this regard is crucial for credibility., bulletPointsUsage=Bullet points are used consistently to summarize job responsibilities and achievements, which facilitates quick reading. Enhancing some of these with numbers or percentages where possible can increase impact., weakActionVerbs=Action verbs generally convey responsibility but can be intensified to show more influence or leadership. Replacing verbs like 'performed' with 'orchestrated' or 'executed' with 'led' may yield stronger impressions., scale=100, quantifyingImpact=Currently, the resume lacks quantifiable achievements which are crucial to showcase the impact of work. Consider adding metrics such as 'improved testing efficiency by 15%' to strengthen this., repetitionAvoidance=There is a bit of repetition in describing tasks such as testing and defect tracking. To avoid redundancy, consider varying sentence structures or emphasizing different aspects of these tasks., accomplishmentLanguage=The language is somewhat descriptive, focusing on duties rather than accomplishments. Infusing more result-oriented language can help convey a greater sense of achievement.}, crispness={feedback=The length of the resume is appropriate for the experience level but can be condensed for increased impact. Eliminating filler words can make the bullet points crisper and more engaging., resumeLength=The resume provides adequate information but verges on the lengthy side for a 9-year experience tier. A one-page format is often sufficient and desirable to maintain a recruiter's interest., score=58, bulletPointsCount=The number of bullet points in each experience section is consistent but could be reduced. Prioritizing the most impactful achievements will streamline the content and enhance focus., fillerWords=There are instances of filler words such as 'responsible for' which can be omitted to strengthen statements. Use direct and powerful language to convey points succinctly., bulletPointLength=Some bullet points are overly detailed, which can dilute the key message. Aim to make each point concise and impactful, focusing on the most significant achievements., scale=100}, qualityAddOn={feedback=The resume avoids most buzzwords and maintains a professional tone throughout. 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