Call Details

Bolna ID: 6cb9ef82-6d1e-46e8-8dfd-f9b72c190124

Phone: +916303000985

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call unanswered

Timestamps

Started:
2025-10-10 11:27:22

Ended:
Not set

Last Processed:
2025-10-10 11:35:21

Last Retry At:
2025-10-10 11:35:21

Next Retry Scheduled:
2025-10-10 11:33:19

Next Call Scheduled:
2025-10-10 11:33:19

Call Timeline 14
2025-10-10 11:27:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:27:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:27:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:28:19
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:28:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-10 11:28:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-10 11:33:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f}
2025-10-10 11:34:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, status=COMPLETED, attempt_no=1}
2025-10-10 11:34:20
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 11:34:20
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f}
2025-10-10 11:34:26
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, status=COMPLETED, attempt_no=1}
2025-10-10 11:34:26
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 11:34:26
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f}
2025-10-10 11:35:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 11:35:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  yes
assistant:  Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  regarding
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  not in that check thank you
assistant:  Got it!
, updated_at=2025-10-10T06:04:25.775215, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:04:25, id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, campaign_id=null, summary=The conversation was a brief phone call between an agent named Anita from Outspark and a user. Anita reached out to discuss the user's recent resume score check and inquired if the user was looking for a job change or just updating their resume. The user indicated that they were not interested in discussing this further and thanked Anita., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "No", "disposition_3": "Not Interested"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No, disposition_3=Not Interested}}}, smart_status=not_interested, conversation_duration=38.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.599937, provider_connected=false}, transcriber_duration=38.599937, transcriber_model=nova-3, synthesizer_characters=413, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=64, input=103}, azure_gpt-4_1-mini={output=85, input=5613}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=64, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=85, input=5613, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5978, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:03:21, status=completed}

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user:  yes
assistant:  Hi this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  regarding
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  not in that check thank you
assistant:  Got it!
, updated_at=2025-10-10T06:04:17.624406, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:04:17, id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, campaign_id=null, summary=The conversation was a brief phone call between an agent named Anita from Outspark and a user. Anita reached out to discuss the user's recent resume score check and inquired if the user was looking for a job change or just updating their resume. The user indicated that they were not interested in discussing this further and thanked Anita., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=38.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.599937, provider_connected=false}, transcriber_duration=38.599937, transcriber_model=nova-3, synthesizer_characters=413, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=64, input=103}, azure_gpt-4_1-mini={output=85, input=5613}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=64, input=103, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=85, input=5613, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5978, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:03:21, status=call-disconnected}

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{created_at_str=2025-10-10 06:03:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T06:03:21.299562, scheduled_at=2025-10-10T06:03:21.299526, custom_extractions=null, telephony_data={duration=0.0, to_number=+916303000985, provider_call_id=7d64c229-ffb6-45f9-9ad7-0694b0e06d08, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916303000985, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6cb9ef82-6d1e-46e8-8dfd-f9b72c190124, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T06:03:24.220282, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 06:03:24, id=5501a929-21c8-4a4b-b80a-f7c5cf8a907f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 06:03:21, status=ringing}

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{created_at_str=2025-10-10 05:57:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T05:57:22.762115, scheduled_at=2025-10-10T05:57:22.762047, custom_extractions=null, telephony_data={duration=0.0, to_number=+916303000985, provider_call_id=6efa2e0d-e436-481d-aa27-e32a300a8361, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3000, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call unanswered}, context_details={recipient_phone_number=+916303000985, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:16:59, callback_request_id=null, is_callback=null, fullName=CHINTAKUNTA, resume_review_id=68e89d3f9f941c720e700d1b, reviewDetails={overallScore={score=61.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally well-structured with clear headings, making it easy to navigate. However, the experience segment needs to be in reverse chronological order for better impact., score=69, readability=The resume is largely readable, especially through its use of bold headings and spacing. However, some sections are text-heavy, detracting from overall ease of reading., essentialSectionsPresence=Essential sections like Professional Summary, Skills, and Employment History are present, but the education section lacks clarity on completion year. All key information is present but the addition of certifications could strengthen it., scale=100}, atsReadabilityScore={feedback=ATS readability is generally good, with key details like contact information and skills presented clearly. However, work experiences should be more concise and keyword-optimized., score=65, scale=100, keyElementsReadableByATS=All basic ATS-required elements like name and current position are well-formatted. The usage of industry-specific keywords could be more prevalent to enhance ATS matching.}, impact={feedback=The resume lists responsibilities effectively but lacks quantified achievements, reducing impact. Strengthening verbs would also improve the sense of ownership and impact in accomplishments., score=58, spellCheck=The spellcheck revealed no major spelling issues; grammar is consistent and professional throughout. Small improvements could be made to phrasing for clarity and conciseness., bulletPointsUsage=Bullet points are used effectively to break down tasks, but they often list duties rather than achievements. To improve impact, ensure each point reflects a significant contribution or result., weakActionVerbs=The resume relies heavily on generic terms like 'worked' or 'used,' lacking stronger verbs like 'engineered' or 'developed for impact. Using stronger, varied action verbs will enhance impressions., scale=100, quantifyingImpact=Little quantifiable data related to achievements or outcomes is present, which diminishes impact. Include statistics or improvements (e.g., 'Increased efficiency by X%') to demonstrate value., repetitionAvoidance=There is some repetition in language used across sections, particularly in describing roles. Reducing repetition will make each section more impactful and engaging., accomplishmentLanguage=The document lacks a clear accomplishment-oriented tone, focusing more on duties than results. Emphasize contributions and their outcomes for a more compelling narrative.}, crispness={feedback=The resume is somewhat lengthy given the experience level, with scope to condense content without losing detail. A more concise format would enhance readability and focus on key achievements., resumeLength=The resume spans over several pages, which could be condensed considerably. Aim for a 1-2 page length to stay focused and make an impact in limited words., score=55, bulletPointsCount=While a good number of bullet points are used, they include lengthy sentences that could be shortened. Consider trimming each bullet to critical tasks and achievements for better focus., fillerWords=The resume includes phrases and words that do not add meaningful content. Removing unnecessary words will help sharpen each statement, improving conciseness., bulletPointLength=Many bullet points contain lengthy descriptions, which could lose the reader's attention. Try shortening each point to convey the message faster, maintaining the reader's interest., scale=100}, qualityAddOn={feedback=Buzzwords like 'team player' are overused without specificity, diluting their effectiveness. More descriptive language is needed to translate these traits into specific assets for your roles., score=61, buzzwordsCliches=The resume relies on some overused expressions like 'problem-solving skills' without showing unique examples. Avoid clichés and instead use specific scenarios that highlight your advantages., datesFormatting=Date formatting is inconsistent in portions, such as not listing years for educational achievements. Ensure uniform format (Month Year) across all sections to maintain professionalism., activeVoice=The resume is largely written in passive voice. Transitioning to active voice throughout will create a stronger and more direct presentation of skills and achievements., scale=100, personalPronounsUsage=No personal pronouns, which is correct for professional context, were detected. 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Context Details
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