Call Details

Bolna ID: e682b20e-3ac3-4aa5-a69c-525c944fc537

Phone: +919821955454

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 11:19:22

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-10 11:30:53

Next Call Scheduled:
2025-10-10 11:30:53

Call Timeline 14
2025-10-10 11:19:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 11:19:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:19:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:19:53
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 11:19:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-10 11:19:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 11:25:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec5e548f-43f4-4e06-970f-8a2dd808c7c9}
2025-10-10 11:25:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ec5e548f-43f4-4e06-970f-8a2dd808c7c9, status=BUSY, attempt_no=1}
2025-10-10 11:25:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-10 11:25:53
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ec5e548f-43f4-4e06-970f-8a2dd808c7c9}
2025-10-10 11:31:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=96473a52-ef20-4607-ae84-26d9d43dd1fc}
2025-10-10 11:31:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=96473a52-ef20-4607-ae84-26d9d43dd1fc, status=BUSY, attempt_no=2}
2025-10-10 11:31:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-10 11:31:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=96473a52-ef20-4607-ae84-26d9d43dd1fc}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-10 05:49:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T05:49:22.800451, scheduled_at=2025-10-10T05:49:22.800406, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821955454, provider_call_id=6c0ab653-85b0-45c4-9fb4-d319726aee8b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919821955454, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 11:08:56, callback_request_id=null, is_callback=null, fullName=Afaque, resume_review_id=68e89bb29f941c720e700c7b, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is somewhat cluttered, with sections merging into each other. Sections like Experience and Education could be better delineated for improved readability., score=60, readability=The current font choice and size could be improved for better readability. Consider using bullet points more judiciously to enhance the overall visual appeal., essentialSectionsPresence=Essential sections such as Experience and Education are present, but they need to be rearranged for logical flow and clarity. Current formatting makes it difficult to quickly ascertain key information like recent roles and educational background., scale=100}, atsReadabilityScore={feedback=Key elements are generally readable by ATS systems, though there is room for improvement in keyword optimization. Consistent formatting will also play a crucial role in ATS parsing., score=63, scale=100, keyElementsReadableByATS=The inclusion of headers, clear sectional divisions, and some industry-relevant keywords enhances ATS readability. However, refining keyword usage for alignment with job descriptions will improve ATS performance.}, impact={feedback=The resume lacks quantifiable achievements, which diminishes its impact. Including data and metrics could significantly enhance the section., score=58, spellCheck=The document is well-maintained in terms of spelling. It appears to be free from obvious spelling errors, which is commendable., bulletPointsUsage=Bullet points are used throughout, but they are inconsistent in style and length. Align them for a more professional appearance and to clearly present your achievements., weakActionVerbs=The usage of action verbs is prevalent, but many are weak and lack vigor. Opt for more dynamic verbs to create a stronger impression., scale=100, quantifyingImpact=There is a definite need to incorporate quantifiable metrics in describing past work experiences. Adding such data would offer concrete evidence of your skills and contributions., repetitionAvoidance=Several repetitive phrases reduce the resume's effectiveness. Consider varying verbiage and using a thesaurus to find alternative expressions., accomplishmentLanguage=The language used is more descriptive than accomplishment-oriented. Focus on results and outcomes of tasks to enhance the narrative.}, crispness={feedback=The resume is too long for the level of experience, which detracts from its overall crispness. Streamlining the content and focusing on key achievements will improve it., resumeLength=The length of the resume does not align with the typical standards for similar experience levels. Consider condensing information to fit within a more standard two-page limit., score=52, bulletPointsCount=There are too many bullet points within individual sections, causing the narrative to lose focus. Reducing them can help in emphasizing only the most important achievements., fillerWords=Filler words are present and contribute to a lack of precision. Eliminating these will help in making the resume more succinct., bulletPointLength=Bullet points are excessively lengthy, making it difficult to quickly glean key information. Aim for concise statement clarity., scale=100}, qualityAddOn={feedback=The resume contains several common buzzwords that can be replaced with specific, impactful language. Additionally, the formatting of dates is inconsistent, which affects professionalism., score=57, buzzwordsCliches=Common phrases and buzzwords such as 'hardworking' and 'team player' dilute the resume's uniqueness. Replace them with specific language or instances where these attributes were demonstrated., datesFormatting=The date formatting is inconsistent, spanning different styles across sections. 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