Dashboard

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user:  yes
assistant:  Hi Varada, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes my name is okay
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume
user:  yes i am no no no i'm looking for a job change currently i am working with the government of महाराष्ट्र
assistant:  Got
user:  i've been selected from a public services commission but now i feel i should change my job and i really am not happy with the profile and the growth i am having in the government sector so i am gonna switch into the private thing
assistant:  That makes sense, Varada. We have your experience as ten years, is that correct?
user:  eight years
assistant:   Thanks for that! What kind of roles are you targeting in the private sector?
user:  so there are roles like public policy consultancy where
assistant:   Got
user:  pwc kpmg eyd's kind of and also of course many more they offer consultancy to the government and the projects
assistant:   That
user:  say on agriculture livelihood sustainability climate change and public policy as in their intersection
assistant:   That’s a great niche, Varada. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i am not sure because the ats
assistant:   No worries! ATS
user:  the the places i have applied and they are not i mean they haven't told explicitly
assistant:   ATS is software that helps HR shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  right right
assistant:   I see your resume score was sixty one point eight out of one hundred. Anything
user:  sixty eight कुछ
assistant:  I see your resume score was sixty one point eight out of one hundred. Anything below eighty is considered poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  i've the the places i applied i've got three calls i applied where i applied one six six i applied i got three calls at least from hr
assistant:   Three calls from one hundred sixty six applications is quite low, Varada
user:  no no no not one hundred and sixty six i said six
assistant:   Oh, six applications
user:  i applied only on six places
assistant:    Got it, Varada. Are those three calls relevant to the roles you want?
user:  yes yes actually i applied to the roles where i know my profile would be fitting because as you said it's very niche and the
assistant:    That’s smart
user:  consultancy i'm seeing for
assistant:    Are you customizing your resume for every job to match keywords, or using the same one for all?
user:  no no no i have to tailor my cv for the jds as per the job i have to change few keywords
assistant:    That’s good
user:  and earlier my cv was like one pager
assistant:    Hmm, that might be why you’re not getting more calls. Your resume score shows some gaps ATS spots. Does that make sense?
user:  yes i would like to know yes
assistant:    Your CV is like a magnet, Varada. It must highlight skills and achievements for the role and domain you want. Without the right keywords, ATS won’t show your profile to recruiters, even if you’re perfect for the job. Clear?
user:  ok
assistant:   So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
user:  yes please do
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  no
assistant:    Ninety percent of hiring at your level is done by consultants who buy bulk databases from job sites. Big consultants use ATS software; smaller ones match keywords manually. That’s why you need an ATS-friendly CV with the right keywords. Makes sense?
user:  yes are you are you kind of consulting for some kind of survey
assistant:    Not exactly, Varada. We specialize in upgrading resumes to get you noticed by recruiters and ATS. Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get calls from companies like Amazon and Uber?
user:  i would like to know how you can help me to improve my cv
assistant:    We provide ten ATS
user:  i will not check
assistant:    Varada, I get it, but imagine missing out on great roles just because your resume isn’t ATS-friendly. Our service can boost your chances big time. Can I share the full package details?
user:  please do
assistant:    We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. Following so far?
user:  yes
assistant:    Plus, we include two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Interested?
user:  okay
assistant:     The LinkedIn review improves your profile sections like summary and skills. The Post Buddy calendar guides what to post, when, and how to engage to stand out. What do you think this package should cost, Varada?
user:  i'm not aware because in government we don't even do these things i'm not sure how private i mean in the private sector
assistant:     That
user:  things even work
assistant:     Totally get
user:  i'm i'm really unaware of this thing
assistant:   Totally get it, Varada. That’s why our package is designed to guide you step-by-step, making you stand out in the private sector. Want to hear about the special discount we have now?
user:  yes
assistant:    You get ten customized ATS-friendly resumes, ten cover letters, interview prep kits, lifetime edits, plus LinkedIn review and a free fourteen-day Post Buddy calendar. Valued over ten thousand rupees, but now just two thousand plus GST for three days. Interested?
user:  i'll let you know
assistant:    I understand, Varada. When’s a good time to call you back to discuss this with a Senior Resume Expert?
user:  i i'll have to talk to one of my friend who actually works in the private sector and as i told you i am very like new and i am really unaware of the things that it is and there is an also a startup who helps people their resume tracking and everything i'll i'll just make sure and i'll just
assistant:    That’s smart
user:  have a counseling from you and i'll let you know
assistant:     Perfect, Varada! I’ll note that. When should I call you back to connect you with a Senior Resume Expert?
user:  may i call you on this number
assistant:    I’m a Resume
user:  would that be ok
assistant:     I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Would you like me to do that?
user:  yes
assistant:  Great! I’m connecting you to a human expert now. They’ll reach out shortly. Meanwhile, feel free to ask if you have any questions!
assistant: Call will now disconnect
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Varada mentions he has applied to six jobs and received three calls, which Anita notes is a low response rate. They discuss the need for customizing his resume to match job descriptions and the significance of using the right keywords for ATS. Anita explains Outspark's services, which include creating tailored resumes, cover letters, and LinkedIn profile enhancements, and offers a special discount for their package.

Varada expresses uncertainty about the private sector job application process and indicates he wants to consult with a friend before making a decision. Anita offers to connect him with a Senior Resume Expert for further assistance. The call ends with Anita preparing to connect Varada to a human expert for more personalized help., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=446.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6077, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=216, input=1624}, azure_gpt-4_1-mini={output=1337, input=135600}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=216, input=1624, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1337, input=135600, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=238, input=122211, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:36:23, status=call-disconnected}

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Ensuring these are consistently structured will further ease ATS readability.}, impact={feedback=The resume provides a good range of professional experiences, yet the impact is not always clearly quantified. Including specific metrics would further strengthen the presentation of achievements., score=58, spellCheck=The resume appears to be free from spelling errors, indicating careful proofreading. Maintaining this attention to detail is commendable., bulletPointsUsage=Bullet points effectively break down responsibilities and achievements, aiding overall readability. However, some points could benefit from more specificity and quantification., weakActionVerbs=The action verbs used are strong, but ensuring they are varied could enhance the narrative further. More dynamic verbs could underscore accomplishments more vividly., scale=100, quantifyingImpact=The resume would greatly benefit from including more quantifiable data, such as figures that demonstrate achievement scale (e.g., 'improved efficiency by 20%')., repetitionAvoidance=There's minimal repetition of action verbs, which maintains a fresh narrative throughout. Nevertheless, further diversifying language could enrich the content., accomplishmentLanguage=Result-driven language is employed, yet there are opportunities to directly highlight key outcomes and results more clearly. Use of specific achievements and results should be expanded.}, crispness={feedback=The resume includes much relevant information but could benefit from refinement for conciseness. Reducing wordiness will help focus on the most important achievements., resumeLength=Given the depth of experience, the length of the resume is a bit extensive. Condensing sections to highlight only key points would improve focus and retention., score=56, bulletPointsCount=Bullet points are numerous and sometimes lengthy, which can overwhelm readers. Striving for brevity in each point would enhance clarity., fillerWords=There are instances of filler words that could be removed to tighten language. Trimming these would provide a sharper, more professional tone., bulletPointLength=Some bullet points are notably long and could be more concise. Breaking them into shorter, direct sentences would increase impact., scale=100}, qualityAddOn={feedback=The resume generally avoids buzzwords but sparingly uses industry-specific terms. Consistent formatting and more specific language could elevate quality., score=62, buzzwordsCliches=The resume does not heavily rely on clichés; however, a few industry-specific buzzwords would enhance its relevance. Avoid generic terms and focus on specific skills and achievements., datesFormatting=Dates are mostly formatted consistently, enhancing readability. Ensuring this uniformity continues throughout all sections will maintain clarity., activeVoice=The resume predominantly uses active voice, which is effective. It empowers the writing, making achievements and responsibilities sound proactive and engaging., scale=100, personalPronounsUsage=The use of personal pronouns is appropriately avoided, maintaining a professional tone. This approach aids in maintaining an objective presentation of experiences.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T04:36:26.19502, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:36:26, id=d998dd32-bb0c-419d-8ef7-a13e0b131566, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:36:23, status=initiated}