Call Details

Bolna ID: 1372db51-d523-47dc-b328-211a6aac4512

Phone: +918512851082

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 60.00s

Cost: ₹9.36

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-10 09:50:22

Ended:
Not set

Last Processed:
2025-10-10 09:53:21

Last Retry At:
2025-10-10 09:53:21

Next Retry Scheduled:
2025-10-10 09:56:51

Next Call Scheduled:
2025-10-10 09:56:51

Call Timeline 11
2025-10-10 09:50:23
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 09:50:26
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:50:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:50:39
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:51:51
COMPLETED MAIN
CALLBACK_UPDATE
₹7.86
Duration: 60.00s
2025-10-10 09:51:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-10 09:51:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-10 09:51:56
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68e889e4290a6d68b1ccdc61, scheduled_for=2025-10-11T11:00}
2025-10-10 09:51:58
COMPLETED MAIN
CALLBACK_UPDATE
₹9.36
Duration: 60.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Customer requested call back tomorrow at 11 am}}}
2025-10-10 09:53:21
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 09:53:21, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-10 09:53:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 09:53:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi AJAY, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  tomorrow around eleven am
assistant:  Great, I’ll call you tomorrow at eleven am then. Just to confirm, are you looking for a job change right now or just updating your resume?
user:  no i'm looking for that
assistant:   Got it, AJAY. You have around ten years of experience, right? What kind of roles are you targeting?
user:  just call me
assistant:   Sure, AJAY. I
user:  tomorrow at eleven am
assistant:   Perfect, AJAY. I’ll call you tomorrow at eleven am sharp. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi AJAY, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  tomorrow around eleven am
assistant:  Great, I’ll call you tomorrow at eleven am then. Just to confirm, are you looking for a job change right now or just updating your resume?
user:  no i'm looking for that
assistant:   Got it, AJAY. You have around ten years of experience, right? What kind of roles are you targeting?
user:  just call me
assistant:   Sure, AJAY. I
user:  tomorrow at eleven am
assistant:   Perfect, AJAY. I’ll call you tomorrow at eleven am sharp. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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Context Details
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