Call Details
Bolna ID:
dab53fe2-f2df-43fe-b096-c9173bd2a025
Phone: +917671921631
From: N/A
Status: completed
Processing: COMPLETED
Duration: 114.40s
Cost: ₹18.63
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-10 09:59:22
Last Retry At:
2025-10-10 09:59:22
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-10-10 04:25:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=18.63, batch_id=null, cost_breakdown={synthesizer=13.51, transcriber=1.751, synthesizer_breakdown={welcome_message=0, conversation=13.51}, llm=1.368, transfer_cost=0.0, platform=2.0, transcriber_breakdown={analytics=0, conversation=1.751}, network=1.85, llm_breakdown={analytics=0, summarization=0.014, extraction=0, conversation=1.008, hangup=0.346}}, created_at=2025-10-10T04:25:21.425043, scheduled_at=2025-10-10T04:25:21.425007, custom_extractions=null, telephony_data={duration=115.0, to_number=+917671921631, provider_call_id=024e6056-d520-4160-9079-7cef094170fa, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/4326fb09-7f95-4cbf-85d3-f9eb639998e2.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: yes tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no i'm looking for the job
assistant: Got it! You
user: i'm a fresher
assistant: Thanks for sharing! Just to confirm, are you targeting entry-level roles?
user: i did not get you
assistant: No worries! Are you applying for jobs as a fresher or do you have some experience?
user: fresher
assistant: Thanks! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: ok
assistant: ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Want to know how to make yours stand out?
user: yes
assistant: Awesome! Your resume needs the right keywords to pass ATS and reach recruiters. Outspark helps with that. Interested in hearing how we can boost your chances?
user: what
assistant: Outspark creates resumes that get past ATS and catch recruiters’ eyes. Want to know what our package includes?
user: what packages
assistant: We offer ten ATS-friendly resumes, ten cover letters, and ten interview prep kits, all customizable for different roles. Plus, LinkedIn profile review and a 14-day posting calendar. Sounds good?
user: yes
assistant: Perfect! This whole package is valued over ten thousand rupees, but right now, you can get it for just rupees two thousand plus GST. Want me to send you the payment link?
user: not interested
assistant: I get it, but imagine missing out on interviews just because your resume isn’t ATS-friendly. This deal is for three days only. Can I share more on how it can help you?
, updated_at=2025-10-10T04:27:54.151335, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:27:54, id=dab53fe2-f2df-43fe-b096-c9173bd2a025, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark. Anita reached out to the user to discuss their resume score and job search status. The user indicated they are a fresher looking for a job. Anita explained the importance of having an ATS-friendly resume, which is crucial for passing through applicant tracking systems. She offered a package that includes ten ATS-friendly resumes, cover letters, interview prep kits, a LinkedIn profile review, and a posting calendar for a promotional price of two thousand rupees plus GST. However, the user expressed disinterest in the offer, and Anita attempted to persuade them by highlighting the potential consequences of not having an ATS-friendly resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Pricing Objection", "disposition_3": "Not Interested at Price"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Pricing Objection, disposition_3=Not Interested at Price}}}, smart_status=not_interested, conversation_duration=114.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=114.199936, provider_connected=false}, transcriber_duration=114.199936, transcriber_model=nova-3, synthesizer_characters=1351, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=135, input=433}, azure_gpt-4_1-mini={output=336, input=23902}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=135, input=433, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=336, input=23902, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=77, input=23046, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:25:21, status=completed}
{created_at_str=2025-10-10 04:25:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=16.63, batch_id=null, cost_breakdown={synthesizer=13.51, transcriber=1.751, synthesizer_breakdown={welcome_message=0, conversation=13.51}, llm=1.368, platform=0, transcriber_breakdown={analytics=0, conversation=1.751}, network=0, llm_breakdown={analytics=0, summarization=0.014, extraction=0, conversation=1.008, hangup=0.346}}, created_at=2025-10-10T04:25:21.425043, scheduled_at=2025-10-10T04:25:21.425007, custom_extractions=null, telephony_data={duration=0.0, to_number=+917671921631, provider_call_id=024e6056-d520-4160-9079-7cef094170fa, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: yes tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no i'm looking for the job
assistant: Got it! You
user: i'm a fresher
assistant: Thanks for sharing! Just to confirm, are you targeting entry-level roles?
user: i did not get you
assistant: No worries! Are you applying for jobs as a fresher or do you have some experience?
user: fresher
assistant: Thanks! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: ok
assistant: ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Want to know how to make yours stand out?
user: yes
assistant: Awesome! Your resume needs the right keywords to pass ATS and reach recruiters. Outspark helps with that. Interested in hearing how we can boost your chances?
user: what
assistant: Outspark creates resumes that get past ATS and catch recruiters’ eyes. Want to know what our package includes?
user: what packages
assistant: We offer ten ATS-friendly resumes, ten cover letters, and ten interview prep kits, all customizable for different roles. Plus, LinkedIn profile review and a 14-day posting calendar. Sounds good?
user: yes
assistant: Perfect! This whole package is valued over ten thousand rupees, but right now, you can get it for just rupees two thousand plus GST. Want me to send you the payment link?
user: not interested
assistant: I get it, but imagine missing out on interviews just because your resume isn’t ATS-friendly. This deal is for three days only. Can I share more on how it can help you?
, updated_at=2025-10-10T04:27:38.872672, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:27:38, id=dab53fe2-f2df-43fe-b096-c9173bd2a025, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark. Anita reached out to the user to discuss their resume score and job search status. The user indicated they are a fresher looking for a job. Anita explained the importance of having an ATS-friendly resume, which is crucial for passing through applicant tracking systems. She offered a package that includes ten ATS-friendly resumes, cover letters, interview prep kits, a LinkedIn profile review, and a posting calendar for a promotional price of two thousand rupees plus GST. However, the user expressed disinterest in the offer, and Anita attempted to persuade them by highlighting the potential consequences of not having an ATS-friendly resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=114.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=114.199936, provider_connected=false}, transcriber_duration=114.199936, transcriber_model=nova-3, synthesizer_characters=1351, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=135, input=433}, azure_gpt-4_1-mini={output=336, input=23902}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=135, input=433, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=336, input=23902, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=77, input=23046, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:25:21, status=call-disconnected}
{created_at_str=2025-10-10 04:25:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T04:25:21.425043, scheduled_at=2025-10-10T04:25:21.425007, custom_extractions=null, telephony_data={duration=0.0, to_number=+917671921631, provider_call_id=024e6056-d520-4160-9079-7cef094170fa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T04:25:30.774398, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:25:30, id=dab53fe2-f2df-43fe-b096-c9173bd2a025, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:25:21, status=in-progress}
{created_at_str=2025-10-10 04:25:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T04:25:21.425043, scheduled_at=2025-10-10T04:25:21.425007, custom_extractions=null, telephony_data={duration=0.0, to_number=+917671921631, provider_call_id=024e6056-d520-4160-9079-7cef094170fa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T04:25:24.644405, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:25:24, id=dab53fe2-f2df-43fe-b096-c9173bd2a025, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:25:21, status=ringing}
{created_at_str=2025-10-10 04:25:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T04:25:21.425043, scheduled_at=2025-10-10T04:25:21.425007, custom_extractions=null, telephony_data={duration=0.0, to_number=+917671921631, provider_call_id=024e6056-d520-4160-9079-7cef094170fa, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T04:25:23.326474, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 04:25:23, id=dab53fe2-f2df-43fe-b096-c9173bd2a025, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 04:25:21, status=initiated}
Context Details
{recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=1b6b6d72-6ab0-4236-8e69-4ca1056c4327, attemptType=RETRY}, resume_review_id=null}