Call Details

Bolna ID: 1b6b6d72-6ab0-4236-8e69-4ca1056c4327

Phone: +917671921631

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-10 09:49:21

Ended:
Not set

Last Processed:
2025-10-10 09:59:21

Last Retry At:
2025-10-10 09:59:21

Next Retry Scheduled:
2025-10-10 09:55:05

Next Call Scheduled:
2025-10-10 09:55:05

Call Timeline 14
2025-10-10 09:49:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-10 09:49:25
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:49:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:50:05
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-10 09:50:05
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-10 09:50:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-10 09:55:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025}
2025-10-10 09:57:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025, status=COMPLETED, attempt_no=1}
2025-10-10 09:57:42
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 09:57:42
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025}
2025-10-10 09:57:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025, status=COMPLETED, attempt_no=1}
2025-10-10 09:57:54
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025, attempt_no=1, reason=Retry attempt succeeded}
2025-10-10 09:57:54
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dab53fe2-f2df-43fe-b096-c9173bd2a025}
2025-10-10 09:59:21
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-10 09:59:21, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i'm looking for the job
assistant:  Got it! You
user:  i'm a fresher
assistant:  Thanks for sharing! Just to confirm, are you targeting entry-level roles?
user:  i did not get you
assistant:   No worries! Are you applying for jobs as a fresher or do you have some experience?
user:  fresher
assistant:   Thanks! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  ok
assistant:   ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Want to know how to make yours stand out?
user:  yes
assistant:   Awesome! Your resume needs the right keywords to pass ATS and reach recruiters. Outspark helps with that. Interested in hearing how we can boost your chances?
user:  what
assistant:   Outspark creates resumes that get past ATS and catch recruiters’ eyes. Want to know what our package includes?
user:  what packages
assistant:   We offer ten ATS-friendly resumes, ten cover letters, and ten interview prep kits, all customizable for different roles. Plus, LinkedIn profile review and a 14-day posting calendar. Sounds good?
user:  yes
assistant:   Perfect! This whole package is valued over ten thousand rupees, but right now, you can get it for just rupees two thousand plus GST. Want me to send you the payment link?
user:  not interested
assistant:    I get it, but imagine missing out on interviews just because your resume isn’t ATS-friendly. This deal is for three days only. Can I share more on how it can help you?
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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i'm looking for the job
assistant:  Got it! You
user:  i'm a fresher
assistant:  Thanks for sharing! Just to confirm, are you targeting entry-level roles?
user:  i did not get you
assistant:   No worries! Are you applying for jobs as a fresher or do you have some experience?
user:  fresher
assistant:   Thanks! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  ok
assistant:   ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Want to know how to make yours stand out?
user:  yes
assistant:   Awesome! Your resume needs the right keywords to pass ATS and reach recruiters. Outspark helps with that. Interested in hearing how we can boost your chances?
user:  what
assistant:   Outspark creates resumes that get past ATS and catch recruiters’ eyes. Want to know what our package includes?
user:  what packages
assistant:   We offer ten ATS-friendly resumes, ten cover letters, and ten interview prep kits, all customizable for different roles. Plus, LinkedIn profile review and a 14-day posting calendar. Sounds good?
user:  yes
assistant:   Perfect! This whole package is valued over ten thousand rupees, but right now, you can get it for just rupees two thousand plus GST. Want me to send you the payment link?
user:  not interested
assistant:    I get it, but imagine missing out on interviews just because your resume isn’t ATS-friendly. This deal is for three days only. Can I share more on how it can help you?
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{created_at_str=2025-10-10 04:19:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T04:19:22.260787, scheduled_at=2025-10-10T04:19:22.260747, custom_extractions=null, telephony_data={duration=0.0, to_number=+917671921631, provider_call_id=d93f1da5-f05d-4b89-83b6-92294c33de81, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917671921631, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 09:38:44, callback_request_id=null, is_callback=null, fullName=Swapna, resume_review_id=68e8865b18c34103788d3087, reviewDetails={overallScore={score=57.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally structured, but lacks clear headings for easy navigation. The format could be more organized to enhance readability., score=62, readability=The resume's readability is hindered by inconsistent layout and lack of section separation. Adding headings and improving spacing could enhance the overall readability., essentialSectionsPresence=While it includes essential sections such as Experience and Education, the sections are not in the optimal order. Presenting these in reverse chronological order will better highlight your recent accomplishments., scale=100}, atsReadabilityScore={feedback=ATS readability is adequate but can be enhanced with more industry-specific keywords. Ensure consistent formatting to help ATS parse the information effectively., score=60, scale=100, keyElementsReadableByATS=Key elements such as contact information and professional experience are present and readable by ATS. 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