Call Details
Bolna ID:
c47cc1cb-8f6d-4475-8e1a-bddc4d265f34
Phone: +919978879078
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 109.70s
Cost: ₹18.85
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-10 09:05:22
Ended:
Not set
Last Processed:
2025-10-10 09:09:21
Last Retry At:
2025-10-10 09:09:21
Next Retry Scheduled:
2025-10-10 09:12:37
Next Call Scheduled:
2025-10-10 09:12:37
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Harshil, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no job change right now
assistant: Got it, just updating then. You have about ten years of experience, right?
user: no seven years
assistant: Thanks for that, Harshil. What kind of roles are you targeting with your updated resume?
user: operations management in logistic
assistant: Nice, operations management in logistics is a great field. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes
assistant: Perfect! Just to remind you, ATS filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user: no
assistant: No worries, Harshil! ATS is software that scans resumes for keywords and format. If your resume doesn’t match, it won’t reach the recruiter. Want me to explain more?
user: no thanks
assistant: Okay, Harshil. I see your resume scored fifty eight point four out of one hundred. Anything below eighty is usually poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for each job or using the same one for all applications?
user: not the same one for everyone
assistant: That’s good, but your resume still might be missing key keywords ATS looks for. That’s why it’s likely getting rejected. Does that
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user: hello
assistant: Hi Harshil, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no job change right now
assistant: Got it, just updating then. You have about ten years of experience, right?
user: no seven years
assistant: Thanks for that, Harshil. What kind of roles are you targeting with your updated resume?
user: operations management in logistic
assistant: Nice, operations management in logistics is a great field. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes
assistant: Perfect! Just to remind you, ATS filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user: no
assistant: No worries, Harshil! ATS is software that scans resumes for keywords and format. If your resume doesn’t match, it won’t reach the recruiter. Want me to explain more?
user: no thanks
assistant: Okay, Harshil. I see your resume scored fifty eight point four out of one hundred. Anything below eighty is usually poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for each job or using the same one for all applications?
user: not the same one for everyone
assistant: That’s good, but your resume still might be missing key keywords ATS looks for. That’s why it’s likely getting rejected. Does that
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Reducing vague industry jargon would help achieve this goal., datesFormatting=Date formatting is mostly consistent but ensuring all sections strictly adhere to a unified format would help maintain a professional appearance., activeVoice=The resume predominantly uses active voice, which effectively communicates achievements. However, continually ensuring this approach will improve readability and engagement., scale=100, personalPronounsUsage=No personal pronouns are incorrectly used, adhering to professional resume standards. Maintaining this consistency is recommended throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T03:35:26.485437, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 03:35:26, id=c47cc1cb-8f6d-4475-8e1a-bddc4d265f34, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 03:35:23, status=ringing}
{created_at_str=2025-10-10 03:35:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-10T03:35:23.268577, scheduled_at=2025-10-10T03:35:23.268542, custom_extractions=null, telephony_data={duration=0.0, to_number=+919978879078, provider_call_id=898e8606-4f18-482b-baec-66356abd51b0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919978879078, recipient_data={recipient_phone_number=null, review_completed=2025-10-10 08:54:38, callback_request_id=null, is_callback=null, fullName=Harshil, resume_review_id=68e87c499f941c720e7003b7, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a well-structured layout, with clear sections for Experience, Skills, and Education. However, the contact information could be more prominent for better visibility., score=60, readability=The readability of the resume is adequate, with an appropriate font size and spacing. Some elements could be more visually distinct to aid quick scanning., essentialSectionsPresence=The essential sections such as Work Experience, Skills, and Education are present and adequately detailed. Nevertheless, the order within sections like Work Experience should be in reverse chronological to highlight recent roles., scale=100}, atsReadabilityScore={feedback=The resume's structure is generally ATS-friendly, but better labeling and keyword optimization could improve it further. Ensuring critical sections like Experience and Education are well-defined is crucial., score=62, scale=100, keyElementsReadableByATS=Essential details like name and contact information are easily identifiable by ATS systems. Optimizing keyword usage related to the specific industry and roles targeted would augment ATS compatibility.}, impact={feedback=The resume provides a good overview of responsibilities and duties but lacks quantifiable achievements. Incorporating more specific data and results would enhance its impact significantly., score=58, spellCheck=No spelling errors were found, indicating good attention to detail in this area. Continued diligence in maintaining error-free text is advised., bulletPointsUsage=Bullet points are consistently used, which aids in readability. However, the content could be more focused on specific achievements and outcomes rather than general tasks., weakActionVerbs=Some sentences use weak action verbs like 'Act' and 'Guide.' Stronger, more dynamic verbs would better convey the impact and contributions., scale=100, quantifyingImpact=There is minimal use of quantifiable data in describing results achieved. Adding percentages, numerical targets, or measurable outcomes could greatly enhance impact., repetitionAvoidance=There's a noticeable repetition of terms such as 'Managed' and 'Ensured.' Varied vocabulary would make the descriptions more engaging., accomplishmentLanguage=The language used is somewhat task-oriented rather than accomplishment-oriented. More focus on outcomes and contributions would enhance engagement.}, crispness={feedback=The overall length of the resume fits the work experience but could still be more concise. Reducing the length of some bullet points and eliminating filler words would improve sharpness., resumeLength=The resume's length is fairly appropriate for the candidate's experience level but borders on being slightly verbose. Trimming some sections without losing content integrity could improve readability., score=55, bulletPointsCount=An adequate number of bullet points are used; however, they are not uniformly concise. A tighter editing of bullet points could provide clearer insights faster., fillerWords=There is a sporadic use of filler words that could be omitted for sharper clarity. Pruning these would enhance the resume's directness., bulletPointLength=Some bullet points are overly detailed, which risks diluting their impact. It's advised to maintain brevity while still covering essential points., scale=100}, qualityAddOn={feedback=The resume generally avoids clichés, but there is room for more precise, impactful terminology. A uniform date formatting and consistent use of active voice could make the content more impactful., score=57, buzzwordsCliches=Though buzzword usage is limited, some phrases could be updated with more specific terminology to better reflect competencies. Reducing vague industry jargon would help achieve this goal., datesFormatting=Date formatting is mostly consistent but ensuring all sections strictly adhere to a unified format would help maintain a professional appearance., activeVoice=The resume predominantly uses active voice, which effectively communicates achievements. However, continually ensuring this approach will improve readability and engagement., scale=100, personalPronounsUsage=No personal pronouns are incorrectly used, adhering to professional resume standards. Maintaining this consistency is recommended throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-10T03:35:25.330259, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-10 03:35:25, id=c47cc1cb-8f6d-4475-8e1a-bddc4d265f34, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-10 03:35:23, status=initiated}
Context Details
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