Dashboard

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
user:  yeah
assistant:  Great! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  actually i was looking for a job change
assistant:  Got it! You have ten
user:  in the esg sphere esg syllabus syllabus syllabus
assistant:   Thanks for sharing! Are you targeting roles specifically in ESG?
user:  yes yes so i was looking for assurance jobs in esg
assistant:   Nice! Are you aware of ATS, the software that screens resumes before HR sees them?
user:  yep yep
assistant:   Perfect! Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  not so much
assistant:   Are you customizing your resume for each job or using the same one for all applications?
user:  i was using the same resume for the application
assistant:   Hmm, that’s likely why calls are low. Your resume needs the right keywords for each job to pass ATS filters. Makes sense?
user:  i didn't get the last part ma'am what do you see
assistant:   No worries! Your resume might be missing keywords that ATS looks for, so it’s not reaching recruiters. That’s why customizing helps a lot. Want me to explain more?
user:  okay
assistant:    Great! There are two
user:  no no understood yeah
assistant:   Awesome! Would you like to know how Outspark helped over two lakh professionals get noticed by top companies like Amazon and Uber?
user:  yeah you can send me
assistant:    Perfect! We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits—all customizable for different roles. Plus, lifetime access to edit and download in twenty-five templates. Interested so far?
user:  yep
assistant:    We also include
user:  yep go ahead
assistant:   We offer two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Sound useful?
user:  yep
assistant:    Our Post Buddy suggests what to post, when, and how to engage to build your thought leadership. What do you think this whole package should cost?
user:  i'm not sure can you tell me
assistant:    Sure! This full package is valued over ten thousand rupees, but for three days only, you get it for just two thousand plus GST. Interested?
user:  yeah not at the moment but yeah will surely let you know
assistant:    I get it, but this discount is only for three days. Don’t miss out on boosting your career now. When can I call you back to discuss?
user:  probably tomorrow afternoon
assistant:    Perfect! I’ll schedule a call for tomorrow afternoon. What time works best for you?
user:  around one o'clock
assistant:    Got it, I’ll call you tomorrow at one o’clock. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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Anita explained Outspark's services, which include creating ATS-friendly resumes, tailored cover letters, interview prep kits, and LinkedIn profile enhancements. The user expressed interest in the offerings but was not ready to purchase immediately. Anita highlighted a limited-time discount for the package, and the user agreed to a follow-up call the next day at 1 PM to discuss further. The call concluded with Anita confirming the scheduled follow-up., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=208.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=208.19994, provider_connected=false}, transcriber_duration=208.19994, transcriber_model=nova-3, synthesizer_characters=2409, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=171, input=672}, azure_gpt-4_1-mini={output=514, input=40476}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=171, input=672, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=514, input=40476, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=126, input=40424, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 12:46:21, status=call-disconnected}

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{created_at_str=2025-10-09 12:40:24, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T12:40:24.065794, scheduled_at=2025-10-09T12:40:24.065768, custom_extractions=null, telephony_data={duration=0.0, to_number=+917975837774, provider_call_id=9cac1cc0-0c03-4321-a8ae-c4de517575c0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917975837774, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 18:00:14, callback_request_id=null, is_callback=null, fullName=SHANTANU, resume_review_id=68e7aaa09f941c720e6fe91b, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Experience, Education, and Skills, which are critical for readability and impact. However, the structure of the Experience section could be improved by ensuring all job titles and timeframes are clear and consistent., score=65, readability=While the main sections are easy to read and follow, the use of bold or underlined subheadings would enhance readability. There's a need to ensure consistency in formatting, particularly in font size and style across sections., essentialSectionsPresence=The essential sections like Experience, Education, and Skills are present, following a logical order. It would benefit from a more detailed Summary or Objective section to highlight career goals and core competencies., scale=100}, atsReadabilityScore={feedback=Most of the key elements are present and clearly structured, aiding ATS compatibility. Ensuring more targeted keywords related to the desired role and industry would further boost readability., score=67, scale=100, keyElementsReadableByATS=The essential details like name, contact information, and experience are ATS-readable. However, optimizing the text with industry-specific terms and certifications could improve scoring.}, impact={feedback=The resume lacks quantifiable achievements, limiting its impact. Integrating more measurable outcomes would significantly enhance its effectiveness., score=62, spellCheck=Spell check identified a few minor errors, which need attention. Consistent proofreading would ensure the document maintains a professional standard., bulletPointsUsage=The bullet points are used, but not consistently across all roles. Ensuring uniform use of bullet points for each job description would improve clarity and impact., weakActionVerbs=The resume occasionally uses weak verbs, which can be replaced with stronger, more action-oriented alternatives such as 'achieved,' 'spearheaded,' or 'transformed'., scale=100, quantifyingImpact=There's a noticeable absence of quantifiable results, such as percentage improvement or revenue gains. Including such metrics would amplify the candidate's accomplishments., repetitionAvoidance=There is some repetition in terms of role descriptions across different positions. Avoid using the same descriptors and attempt to highlight new achievements in each role., accomplishmentLanguage=The language lacks a result-driven focus, and shifting to a more accomplishment-oriented narrative would enhance perception. Utilizing powerful adjectives and specific achievements could elevate the document.}, crispness={feedback=The resume is slightly longer than necessary, with some overly detailed bullet points. The content could be condensed for greater impact and clarity., resumeLength=For the experience level presented, the resume length is slightly excessive and could benefit from trimming redundant information. Keeping it concise will help maintain the recruiter’s interest., score=58, bulletPointsCount=The number of bullet points is inconsistent, and some sections are overly verbose. Aim for a balanced number of bullet points for each role, ideally between three to five., fillerWords=The presence of filler words diminishes the crispness of the resume. Removing such words will help convey a clearer, more direct message., bulletPointLength=Several bullet points are too lengthy and detailed. Try to keep bullet points to two lines maximum to enhance readability and succinctness., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords and clichés, which could be replaced with specific achievements. Ensuring consistent formatting of dates will enhance the overall quality., score=60, buzzwordsCliches=The usage of general terms like 'quality focused' needs to be minimized in favor of more specific descriptions of skills and achievements. This will give a clearer picture of the candidate's capabilities., datesFormatting=Date formatting appears inconsistent, potentially confusing readers or ATS systems. A standardized format, such as Month Year - Month Year, should be applied throughout., activeVoice=There is occasional use of passive voice; replacing these with active constructions will result in stronger sentences. Active voice empowers the candidate's role in their achievements., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. Keeping this approach helps in maintaining the formal, objective perspective typical for resumes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T12:40:27.075213, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 12:40:27, id=7f8e58e8-cb21-4bf0-8e3f-5dfd1ef4c7d1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 12:40:24, status=initiated}