Call Details

Bolna ID: d8828a81-9c95-416b-ae73-e3c5d978068a

Phone: +919149489738

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-09 17:53:21

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-09 18:06:17

Next Call Scheduled:
2025-10-09 18:06:17

Call Timeline 14
2025-10-09 17:53:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-09 17:53:24
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 17:53:26
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 17:54:27
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-09 17:54:27
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-09 17:54:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-09 18:00:22
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3d12f6ad-3a30-4b09-86b7-5204ad8b4cfb}
2025-10-09 18:01:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3d12f6ad-3a30-4b09-86b7-5204ad8b4cfb, status=NO_ANSWER, attempt_no=1}
2025-10-09 18:01:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-09 18:01:17
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3d12f6ad-3a30-4b09-86b7-5204ad8b4cfb}
2025-10-09 18:06:21
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5a95d504-b407-499d-b3d1-daea4e852a18}
2025-10-09 18:06:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5a95d504-b407-499d-b3d1-daea4e852a18, status=BUSY, attempt_no=2}
2025-10-09 18:06:47
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-09 18:06:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5a95d504-b407-499d-b3d1-daea4e852a18}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-09 12:30:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T12:30:22.414885, scheduled_at=2025-10-09T12:30:22.414855, custom_extractions=null, telephony_data={duration=0.0, to_number=+919149489738, provider_call_id=4c828f27-8ced-476d-9762-3b8802cd1ee4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919149489738, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d8828a81-9c95-416b-ae73-e3c5d978068a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T12:31:17.292366, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 12:31:17, id=3d12f6ad-3a30-4b09-86b7-5204ad8b4cfb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 12:30:22, status=no-answer}

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{created_at_str=2025-10-09 12:30:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T12:30:22.414885, scheduled_at=2025-10-09T12:30:22.414855, custom_extractions=null, telephony_data={duration=0.0, to_number=+919149489738, provider_call_id=4c828f27-8ced-476d-9762-3b8802cd1ee4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919149489738, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d8828a81-9c95-416b-ae73-e3c5d978068a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T12:30:23.457185, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 12:30:23, id=3d12f6ad-3a30-4b09-86b7-5204ad8b4cfb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 12:30:22, status=initiated}

{created_at_str=2025-10-09 12:23:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-09T12:23:22.256076, scheduled_at=2025-10-09T12:23:22.256052, custom_extractions=null, telephony_data={duration=0.0, to_number=+919149489738, provider_call_id=0b66ffb6-d2c0-41a4-b780-0daa1c5e6651, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919149489738, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 17:42:51, callback_request_id=null, is_callback=null, fullName=Nancy, resume_review_id=68e7a64a9f941c720e6fe880, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized and easy to navigate, with clear sections for Education, Experience, and Skills. The use of headings and subheadings enhances readability, making it easy for recruiters to find relevant information., score=65, readability=The resume's readability is good due to the clear structure, consistent formatting, and use of bullet points. Avoid using tables as they hinder the readability and parsability of the resume. , essentialSectionsPresence=All essential sections, including Experience and Education, are present and formatted appropriately, and also in the right chronology. The inclusion of a Professional Summary and Key Skills sections provides a good overview of qualifications., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, with a clear structure and essential information. However, using keywords and better formatting will improve compatibility., score=60, scale=100, keyElementsReadableByATS=The contact information is well-placed for ATS. Consider incorporating more keywords relevant to the job for enhanced ATS readability.}, impact={feedback=The impact could be improved by quantifying achievements wherever possible, use strong action verbs and be more specific about contributions. Bullet points are used effectively in the professional experience section, but they lack quantifiable results that showcase impact., score=58, spellCheck=The resume appears to be free of any spelling errors., bulletPointsUsage=The resume uses bullet points effectively to list accomplishments and responsibilities. However, some bullet points could be more impactful., weakActionVerbs=The resume uses some weak verbs. Consider using stronger action verbs to enhance the impact, such as 'Developed,' 'Implemented,' or 'achieved'., scale=100, quantifyingImpact=Quantifiable data is missing in much of the content. Adding numbers and metrics to represent the impact of any project and accomplishments would significantly boost the resume's impact., repetitionAvoidance=While avoiding excessive repetition, be certain to use impactful language to ensure each phrase has a purpose. Some action verbs could be more potent. , accomplishmentLanguage=The use of result-driven language should be increased. Highlight your accomplishments and the outcomes of your work.}, crispness={feedback=The resume length is appropriate for the candidate's experience level, and it is not too long. Though, the content can be shortened in some areas for improved readability., resumeLength=The resume length is appropriate for the candidate's experience. No need to edit the length for the sake of improvement., score=60, bulletPointsCount=The number of bullet points is reasonable. It can be improved by combining and shorten each one for enhanced clarity., fillerWords=There are no apparent filler words, so no required action., bulletPointLength=The bullet point length is a bit long, with points containing more than a line. They can be shortened to enhance clarity., scale=100}, qualityAddOn={feedback=The resume is generally well-written; however, there is room for improvement by removing buzzwords and double-checking the format throughout the entire resume., score=62, buzzwordsCliches=The resume avoids clichés, but a slightly more specific language could be used. Consider removing buzzwords., datesFormatting=The date formatting is consistent. All months and years should be formatted similarly to ensure the accuracy., activeVoice=The resume uses active voice, which creates a better impact. The active voice is a key factor for the resume., scale=100, personalPronounsUsage=The resume doesn't use personal pronouns, which is good for a professional tone. No changes are needed.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T12:24:26.49159, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 12:24:26, id=d8828a81-9c95-416b-ae73-e3c5d978068a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 12:23:22, status=no-answer}

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