Dashboard

{created_at_str=2025-10-09 11:36:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=52.53, batch_id=null, cost_breakdown={synthesizer=41.09, transcriber=4.897, synthesizer_breakdown={welcome_message=0.0, conversation=41.09}, llm=6.539, platform=0, transcriber_breakdown={analytics=0, conversation=4.897}, network=0, llm_breakdown={analytics=0, summarization=0.028000000000000004, extraction=0, conversation=4.804, hangup=1.707}}, created_at=2025-10-09T11:36:23.354085, scheduled_at=2025-10-09T11:36:23.35406, custom_extractions=null, telephony_data={duration=0.0, to_number=+918369488276, provider_call_id=46937397-9070-4a51-92a7-b8b80152d130, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918369488276, recipient_data={recipient_phone_number=null, review_completed=2025-10-09 16:55:57, callback_request_id=null, is_callback=null, fullName=R, resume_review_id=68e79b5518c34103788d10d8, reviewDetails={overallScore={score=55.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume lacks a structured format that highlights key sections effectively. 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user:  hello
assistant:  Hi R, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  kind of actually came to me about this through somebody so i just
assistant:  Got it
user:  happened to just check my score as to where do i stand as of now i'm currently working though
assistant:   Makes sense, R. We have your experience as ten years, is that correct?
user:  around or you can say eight
assistant:   Eight years
user:  yes ma'am ten around eight
assistant:   Thanks for confirming, R. What kind of roles are you targeting?
user:  see i was in earlier my experience was into in hr particularly into recruitment
assistant:   Nice, recruitment
user:  after that off late i
assistant:   Sorry, could you please repeat that?
user:  hello yes
assistant:   Hey R
user:  yeah into recruitment more of yeah so yes and last job which i was working was in a different role was into an educational
assistant:    Thanks for sharing, R.
user:  was a different
assistant:    Sorry, could you please complete that?
user:  yes yes
assistant:    Are you aware
user:  so that was with an educational organization
assistant:    Got it, R. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no
assistant:    No worries! ATS is software that helps HR shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay yes
assistant:    I see your resume score was fifty five point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  i just done it just sometime back so i really have not been that active firstly yeah
assistant:    That’s okay, R. Are you customizing your resume for every job or using the same one for all applications?
user:  yeah no no i do have two resumes accordingly as i said last experience was very different so if i really have to you know accordingly i share as per the requirement
assistant:    That’s good you have two, but are they ATS-optimized with the right keywords? Your score shows it might be missing that, so ATS could be rejecting them. Does that make sense?
user:  oh
assistant:    See, your CV
user:  k right so i will just shift
assistant:    Sure, R. Your CV needs to act like a magnet, attracting the right jobs by highlighting skills and achievements with industry keywords. Without that, recruiters won’t see you. Want me to explain more?
user:  yeah i'm actually this is either pampers point
assistant:     No worries
user:  so as i said currently i have taken a little you know break for some personal reasons
assistant: 
user:  and i just came across this i just thought of you know just checking out my score but obviously it's not up to the mark and i need to really update on that
user:  so but how do i do that i think then i'll take some time of yours but parenthesis will be maybe around the weekend on saturday should be a time
assistant:    Totally get it, R. Weekend works! What time on Saturday should I call you back to discuss how we can upgrade your resume?
user:  ok ok sir i i i just clicked some link so they you some payment kind of a status where i think i have to pay some and then
assistant:    Hey R, I’m Anita, not sir. About payment, no worries, I’ll explain everything when we talk on Saturday. What time suits you best?
user:  have received a get updated something like that
assistant:     Sounds like a prompt to upgrade your resume, R. That’s exactly why I’m here—to help you get that done right. What time on Saturday can I call you?
user:  somewhere around the three fourth
assistant:     Perfect, R. I’ll call you around three to four PM on Saturday. Looking forward to helping you boost your resume!
user:  currently because yeah maybe but not currently as i said i want a break
assistant:    Totally
user:  i'm actually to be frank looking more for a flexible
assistant:     Flexible
user:  you know online kind of role i don't know how far that will really help yeah
assistant:     Online roles are growing fast, R. A strong, ATS-friendly resume can open those doors too. Want to explore how we can tailor your resume for that?
user:  yeah then on saturday then you can really continue and talk i will do yeah
assistant:     Perfect, R!
user:  it's not fine with you
assistant:     Saturday works great, R. I’ll call you then
user:  my name is विशार it's actually my surname
assistant:  Thanks for letting
user:  yeah around through
assistant:    Got it, Vishar. I’ll note that for our call on Saturday between three and four. Looking forward!
user:  great yeah thank you sir thank you for calling
assistant:   Hey Vishar, I’m Anita, not sir. Thanks for your time! Talk soon on Saturday. Take
user:  ok thanks अनीता yeah bye
assistant:  Bye Vishar! Take care and talk soon!
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Anita explained the importance of having an ATS-optimized resume and offered to help Vishar improve it. They scheduled a follow-up call for Saturday between 3 PM and 4 PM to discuss how to enhance his resume further. Vishar expressed interest in flexible online roles and acknowledged the need to update his resume accordingly. The conversation ended with a confirmation of the call time and a friendly goodbye., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=319.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=319.39993, provider_connected=false}, transcriber_duration=319.39993, transcriber_model=nova-3, synthesizer_characters=4122, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=13}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=164, input=1214}, azure_gpt-4_1-mini={output=939, input=116385}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=164, input=1214, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=939, input=116385, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=231, input=113722, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 11:36:23, status=call-disconnected}

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Condensing content and ensuring all points are concise would significantly improve its presentation., resumeLength=The overall length is excessive for the level of experience, which may detract from key information. Shortening the document by focusing on concise and relevant points will enhance its impact., score=52, bulletPointsCount=An overuse of bullet points dilutes key information and should be condensed or focused on the most critical achievements., fillerWords=There is a habitual use of filler words, which can detract from the document’s substance. Removing these will improve crispness and professional tone., bulletPointLength=Many bullet points are lengthy and would benefit from being more concise. Ensuring each point remains succinct and focused on one idea will enhance clarity., scale=100}, qualityAddOn={feedback=The resume's style would benefit from a more consistent approach, focusing on professionalism and clarity. Reducing buzzwords and ensuring consistency in presentation will boost its quality., score=56, buzzwordsCliches=There is considerable use of buzzwords such as 'team player' and 'go getter,' which can be replaced with specific examples that demonstrate these traits instead., datesFormatting=Inconsistencies in date formatting make the timeline of experiences difficult to follow. Standardizing this aspect will aid clarity and professionalism., activeVoice=There are instances where the passive voice is evident, which can weaken statements. Switching to active voice will better highlight the applicant’s role and successes., scale=100, personalPronounsUsage=The resume generally avoids personal pronouns; however, some adjustments may be necessary to maintain professional tone consistently.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-09T11:36:25.640483, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-09 11:36:25, id=a66a8255-1447-4390-b88a-be88195acf44, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=13, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=13}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-09 11:36:23, status=initiated}